Duma
works is recruiting a General
Manager for
one of our clients; the company is one of the best hotel resorts in Kenya.
Location: Nyeri
Key responsibilities:
Location: Nyeri
Key responsibilities:
- Sell
and market the Hotel to potential and existing clientele in order to grow
the business in addition to creating and maintaining a positive image of
the hotel evidenced through return customers.
- Directs
the work of the department heads under his/her supervision by coordinating
the departmental objectives.
- Works
with the Directors in developing and implementing long-term, annual plans
and budgets.
- Approves
budgets, general operating procedures and guidelines for the hotel.
Monitor revenue, operating costs and overall budget.
- Receives,
investigates and respond to complaints from guests and employees ensuring
promptness and professionalism.
- Participates
in hotel inspections to ensure cleanliness, staff safety and adherence to
service and operating standards.
- Obtains
all the business licenses required for the operation of the hotel and
ensures operations are in conformity with all the statutory regulations in
force.
- Preparation
and execution of the annual sales and marketing plan together with the
sales and marketing department
- Accomplishes
a set of administrative duties such as leading and attending meetings,
writing reports and memos and other specific duties related to the job
function.
- Acts
as the lead public relations officer of the unit by cultivating and
maintaining good relationship with the local community, police, government
officials and representatives of trade associations, etc.
- Promotes
team work and cohesion amongst staff and ensuring that all members of
staff are treated fairly at all times.
- Ensure
proper training of staff and adherence to the Occupational Health &
Safety, procedures, fire regulations and other legal requirements.
Requirements
/ Qualifications
- Degree
/ Higher Diploma in Hotel Management from a recognised university/College
- At
least 5 years progressive relevant experience in hospitality with
preferably 2+ years as a head of a department within a 3 or 4 Star hotel.
- Good
command of English both, spoken and written
- Excellent
communication and interpersonal skills
- Proficiency
in computer packages (MS Office, Word and Excel)
- Experience
with hotel operation systems
- Ability
to plan and prioritise projects/ tasks.
- Strong
management and leadership skills.
- Highly
organised, proactive and result driven
- Strategic
thinker, team player and hands-on.
- Ability
to create a vision and mobilise staff towards its achievement
- Emotionally
mature, socially engaged and passionate.
- Key:
F&B and/Housekeeping background will be an added advantage.
Apply
Cover Letter and detailed CV are to be sent by email to apply@dumaworks.com marking the subject as “2367”, Your Full name & Phone number e.g. 2367 Barack Obama, +2547xxxxxxxx.
Cover Letter and detailed CV are to be sent by email to apply@dumaworks.com marking the subject as “2367”, Your Full name & Phone number e.g. 2367 Barack Obama, +2547xxxxxxxx.
If you don’t follow these instructions, your application will not go through.
Deadline for receiving applications: 15th September 2016
N.B.* When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an alert asking you to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to +254702093793.
If you apply and don’t meet these minimum qualifications, we won’t be able to forward your application to the employer. This is to save both you and the employer time and make sure you both find the best match.