Customer
Service Representative (Part Time)
Location: Nairobi
Industry: BPO
Are you a lady diploma holder or pursuing a Diploma or a Degree in 1st or 2nd year of your study in any field except IT?
Flexi Personnel is looking for enthusiastic and self motivated customer Service representatives with a clear accent, flexible to work on shift basis.
Are you a lady diploma holder or pursuing a Diploma or a Degree in 1st or 2nd year of your study in any field except IT?
Flexi Personnel is looking for enthusiastic and self motivated customer Service representatives with a clear accent, flexible to work on shift basis.
Key
Responsibilities
- Screening
and moderating user submitted content, answering support requests and
performing support functions.
- Moderating
and screening written user content on Profiles
- Moderating
and screening user submitted photos
- Answering
Online Help Requests
- Answering
telephone support requests
- Processing
Testimonials (depending on language)
- Various
support tasks assigned
Key
Skills and Competences
- Internet
and Computer literate
- Passion
for Customer Service
- Ability
to respond promptly to customer inquiries
- Ability
to multitask and take up more workload when required
- Outstanding
language skills (grammatically correct, can express things clearly)
- Ability
to work with multiple tabs and multiple browsers efficiently in a web
browser based support system (speed and accuracy are important)
- Very
good work ethics (is reliable, motivated, professional)
Interested?
Call
0714702443 on Wednesday 7th September 2016 as from 3.00 pm to 4.00 pm ONLY to
book your slot for Thursday interviews.
Only those who follow the above instructions will be considered.
Only those who follow the above instructions will be considered.
