Job
Title: After Sale
Services Technicians
Department: Operations
Reports To: After Sales Service Manager
Location: Kilifi and Lamu
Number of Positions: 4
Department: Operations
Reports To: After Sales Service Manager
Location: Kilifi and Lamu
Number of Positions: 4
Job Objective: A
leading Digital TV industry player StarTimes Media is seeking a highly
motivated and skilled professionals who are suitably qualified to join its
vibrant team of Aftersales Service Technicians.
- Ready
to work on night shift or early morning shift even weekends
- Antenna
installation, cable networks installation, coaxial cabling connections and
installations.
- Routine
maintenance and repair of electronic gadgets
- Collect
customer inquiries, explain product function and resolve problems
- Work
with the customers to ensure they are properly serviced
- Provide
onsite service to customers as designated
- Project
a professional company image through effective services to customer.
- Any
other work given by the supervisor/management
Skills
and Competencies:
- Clearly
demonstrate location awareness of area of posting and its environs
- Excellent
communication skills (verbal and written)
- Strong
interpersonal skills
- Prior
experience in customer service
- Must
be a resident or ready to stay in the area of operation and the environs
- Flexibility
with regard to work schedule
- Intermediate
computer proficiency and IT skills
Education
/ Experience:
- A
degree or diploma from a recognized institution or certificate with
experience.
- Basic
understanding of electronic engineering is a must
- A
minimum of 1 years’ experience
- Sales
or customer service experience will be added advantage.
Note: Qualified candidates
should send their application letters and CV’s quoting relevant skills and
experience to jobs@startimes.co.ke .
Interviews will be done on a rolling basis until the position is filled.
Interviews will be done on a rolling basis until the position is filled.
Only
shortlisted candidates will be contacted.
