Urgent
Vacant Positions
A fast growing micro finance institution is urgently seeking to fill in the position outlined below
Position: Debt Collection Officer
A fast growing micro finance institution is urgently seeking to fill in the position outlined below
Position: Debt Collection Officer
Reporting
to: Finance Manager
Other
Relationships: Marketing,
Credit, Customer Service, HR, Finance & IT
Role Profile: The Credit
Operations Officer – Your will be responsible for end to end collections and
recoveries for unsecured debt as well as initiating legal action on secured
debt.
This
is a varied role and you will need to have a good understanding of
litigation.
You
will work closely with a small professional, but fun team in an engaging
culture with low turnover.
You
will be pro-active with your ability to solve problems and look at issues
holistically.
There
are also opportunities for career progression in this role.
Key responsibilities;
- Initiate
legal action (default notices) where necessary for both secured and
unsecured debt.
- Complete
legal action on all unsecured debt.
- Liaison
with our vendors.
- Arrange
payment of all invoices not limited to property consultants, Lawyers,
Accountants, Valuers
- Responsible
for outsourcing written off files to external collections agencies
- Responsible
for payment and maintaining register of all payments made by external
collections agencies
- To
be successful in this role you will have proven collections/recoveries
experience ideally from the banking/Micro finance industry. Further, your
skills will include:
- Experience
in early stage collections– secured and unsecured debts
- Sound
knowledge of industry changes and legislative requirements
- Ability
to manage complex business banking customer connections on a day to day
basis
- Strong
negotiation and customer service skills
- Driving
both Vehicles and motor bikes
- Strong
data entry and high attention to detail
- Ensure
excellent customer service delivery and customer delight in all Branches.
Minimum
qualifications, experience & competencies required:
- Diploma
in Business Management, Administration or Social Science from a reputable
University.
- Fully
conversant with micro-credit and SME lending in the Kenyan business
environment.
- Ability
to maintain confidentiality, tact and discretion when dealing with people
and records.
- Demonstrable
People Management experience in a lending environment.
- High
integrity and dependability.
- Ability
to build and maintain productive working relationships in a
multi-functional environment.
- Minimum
2 years experience in a Credit collection position gained from a Banking
or Financial Institution with demonstrable ability in providing guidance
in all areas of credit operations including processes, systems &
models.
- Strong
presentation skills including excellent oral communication skills, passion
to make yourself understood and engaging in a pleasant way.
- People
Management skills a must.
Application:
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current and expected remuneration, quoting the job tittle in the subject field to annwangari@granarycapital.com.
Deadline
of application is 26th August 2016.
Only shortlisted candidates will be contacted.