The Kenya Post Office Savings Bank (Postbank) is a Savings Bank
with a national branch network, and offering a wide range of financial
services.
Postbank is seeking to recruit a high caliber, results oriented and experienced professionals for the following position:
Chief Operations Officer
Position Function: The job
holder deputizes the Managing Director and is responsible for providing
leadership to business, strategy, quality management, marketing, sales,
business development, ICT, credit, risk management functions while ensuring
provision of quality customer service in liaison with business partners and
franchise holders in financial services.Postbank is seeking to recruit a high caliber, results oriented and experienced professionals for the following position:
Chief Operations Officer
Key
Responsibilities
- Develop
and the Bank’s business and ensure profitable operations.
- Spearhead
business growth initiatives while leveraging on technology.
- Develop
and continuously review Bank’s policies and procedures ensuring strong
internal controls without stifling the business.
- Appraise
the business performance to ensure all activities are profitable and meet
set objectives.
- Ensure
optimal utilization of Bank’s resources including ICT systems.
- Organize,
control and direct the functions of Banking, ICT, Strategy, Marketing,
Business Development and Credit.
- Develop
and review the Bank’s strategic plan, and monitor implementation of the
planned activities
- Continuously
appraise technological developments and identify innovations that will
drive business.
- Develop
and document the Bank’s strategic plan, risk and business continuity plans
and ensure effective execution
- Ensuring
continuous improvement in customer and other support services
- Deputize
the Managing Director.
Qualifications:
Minimum Qualifications and Experience
Minimum Qualifications and Experience
- Master’s
Degree in Business Studies, Economics, Banking or relevant field
- Bachelor’s
Degree in Business Administration, Economics, Banking or relevant field.
- Diploma
in Banking, Project Management and Membership to Kenya Institute of
Bankers will be an added advantage.
- Minimum
9 years’ experience with at least 3 years at Senior Managerial level.
- Certificate
of good conduct from the Directorate of Criminal Investigations.
- Clearance
from Ethics and Anti-Corruption Commission (EACC)
Key
Skills and Competencies
- Strong
leadership and management skills
- Excellent
Negotiation skills
- High
level of Interpersonal skills
- Should
demonstrate a high degree of relationship building skills
- Effective
communication skills
The
position offers a competitive remuneration package.
Terms of Service and Remuneration
The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.
Terms of Service and Remuneration
The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.
Head of
Human Resources and Administration
Position Function: Reporting to the Managing Director, the Head of Human Resources and Administration is responsible for steering the formulation and implementation of bank’s human resource strategies, policies and procedures to ensure efficient and effective acquisition, placement, development and retention of the required human resource capacity.
Position Function: Reporting to the Managing Director, the Head of Human Resources and Administration is responsible for steering the formulation and implementation of bank’s human resource strategies, policies and procedures to ensure efficient and effective acquisition, placement, development and retention of the required human resource capacity.
It is
also responsible for providing administration services to the Bank and
staff.
These
services being transport, tea services, mail services, property management,
repairs, maintenance of the Bank’s property and storage.
Key Responsibilities
Key Responsibilities
- Designing
policies and procedures to ensure that the organizations compensation,
benefits, terms and conditions of employment are sufficient to attract,
motivate and retain talent.
- Contributing
to the development of the company’s corporate strategy, and ensuring best
practices to human capital management.
- Implementing
change programs to ensure high level of staff motivation and a high
performance culture.
- Drive
the HR strategic planning process while ensuring effective implementation,
monitoring and evaluation.
- Prepare
and implement the HR operations budget and control execution.
- Oversee
the recruitment, selection and induction of staff in the Bank.
- Oversee
the implementation of the Bank’s performance and learning process to
ensure that the annual performance management process supports the
achievement of the Bank’s goals and objectives;
- Coach,
mentor, develop and provide leadership to the Human Resources team to
ensure high performance and effective succession planning in the Bank.
- Oversee
the utilization of the HR Information system ensuring strong controls.
- Oversee
the management of harmonious industrial relations within the Bank
- Ensure
the organization’s compensation and benefits are benchmarked against
industry standards on a regular basis;
- Ensure
high standards of discipline among staff and that disciplinary procedures
are applied uniformly and fairly;
- Provide
administration services including transport, tea services, mail services,
property management, repairs, maintenance of the Bank’s property and
storage.
Qualifications:
Minimum Qualifications and Experience
Minimum Qualifications and Experience
- Master’s
Degree in Business Studies, or relevant field
- Bachelor’s
Degree in Social Sciences.
- Higher
Diploma in Human Resource Management -KNEC, Member of the Institute
of Human Resource Management
- Minimum
9 years’ experience with 3 years’ experience at managerial level
- Certificate
of good conduct from the Directorate of Criminal Investigations.
- Clearance
from Ethics and Anti-Corruption Commission (EACC)
Key
Skills and Competencies
- Good
Communication and presentation skills
- Strong
Leadership and Interpersonal skills
-
Excellent Negotiation skills
Terms
of Service and Remuneration
The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.
The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.
Head of Projects
Position Function: Reporting to the Managing Director, the job holder is responsible for the implementation of the projects as identified and included in the Bank’s Strategic Plan in a timely manner to realize the objectives set.
Key
Responsibilities
- Co-ordinate
the design, implementation, monitoring and evaluation of the Bank’s
projects.
- Identify
and mobilize funds for the various projects that the Bank seeks to
implement
- Update
the Management and Board on the progress of the Projects that the Bank is
undertaking and escalate issues on a timely basis.
- Act
as the Liaison Officer with all stakeholders i.e. departments,
consultants, vendors among others to ensure smooth execution of projects.
- Develop
project plans using appropriate standards and monitor the implementation
while ensuring they are delivered on time and within approved budgets and
quality standards
- Identify
project risks and ensure they are mitigated and managed effectively.
- Prepare
annual departmental budget and ensure adherence to the approved budget for
the department.
- Identify
and co-ordinate training needs for staff in the department so as to
enhance staff development and efficiency
Qualifications:
Minimum Qualifications and Experience
Minimum Qualifications and Experience
- Master’s
Degree in Business Studies or relevant field
- Bachelor’s
Degree in a business related field.
- Diploma
in project Management
- Minimum
9 years’ experience with 3 year experience at managerial level
- Certificate
of good conduct from the Directorate of Criminal Investigations.
- Clearance
from Ethics and Anti-Corruption Commission (EACC)
Key
Skills and Competencies
- Analytical,
reviewing and interpretation skills
- IT
proficiency
- Good
Communication skills
- Strong
Interpersonal skills
- Project
management skills
- Multitasking
skills
Terms
of Service and Remuneration
The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.
The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.
Head of Audit
Position Function: Reporting to the Audit Committee of the Board, the holder is responsible for planning, executing and reporting on operations, financial and compliance related audits while providing assurance to management on the adequacy of internal controls and compliance to laws and regulations.
Position Function: Reporting to the Audit Committee of the Board, the holder is responsible for planning, executing and reporting on operations, financial and compliance related audits while providing assurance to management on the adequacy of internal controls and compliance to laws and regulations.
Key
Responsibilities
- Secretary
to Board Audit committee.
- Develop
the audit plan giving priority to high risk areas and execute the plan on
timely basis
- Carry
out regular risk based audits on areas considered prone to losses.
- Review
internal controls for adequacy and recommend improvements.
- To
audit Bank’s business and other operations to ensure all activities are
managed within approved policies and procedures.
- To
evaluate all risks to ensure adequate mitigation strategies are put in
place to minimize losses.
- Liaising
with Banks External Auditors on annual Audits and ensuring that the
reports of external Auditors are implemented.
- Audit
the IT systems to ensure strong inbuilt and access controls among others.
- Ensure
Bank’s assets exist, are safeguarded from loss/misuse and they are
properly recorded in the books of accounts.
- Ensure
compliance to laws, regulations, policies and procedures.
- Discuss
audit findings with management and ensure audit recommendations are
implemented and any lapses explained.
- Ensure
compliance to best professional auditing practices.
- Mentor,
train, guide and build strong teams.
- Develop
budgets and ensure effective execution controls.
Qualifications:
Minimum Qualifications and Experience
Minimum Qualifications and Experience
- Master’s
Degree in Business Studies or relevant field
- Bachelor’s
Degree in Commerce or Business related
- CPA
(K), or Certified Internal Systems Auditor (CISA)
- Member
of the Institute of Certified Public Accountants of Kenya or any
equivalent
- Minimum
9 years’ experience with 3 year experience at managerial level
- Certificate
of good conduct from the Directorate of Criminal Investigations.
- Clearance
from Ethics and Anti-Corruption Commission (EACC)
Key
Skills and Competencies
- Knowledge
of International Financial Reporting Standards (IFRS) and International
Auditing Standards (ISAs)
- Analytical,
reviewing and interpretation skills
- IT
proficiency
- Knowledge
of financial system software
- Good
Communication skills
- Strong
Interpersonal skills
Terms
of Service and Remuneration
The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.
The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.
Head of Finance and Accounts
Position Function: Reporting to the Managing Director, the Head of Finance and Accounts is responsible for overseeing execution of financial and accounting policies, ensuring timely and accurate reporting; advising management on finance matters while ensuring maximum returns on the Bank’s investments and other assets.
Position Function: Reporting to the Managing Director, the Head of Finance and Accounts is responsible for overseeing execution of financial and accounting policies, ensuring timely and accurate reporting; advising management on finance matters while ensuring maximum returns on the Bank’s investments and other assets.
Key
Responsibilities
- To
oversee and coordinate the function of finance and accounts function to
ensure timely and accurate management reports.
- Execute
processes and procedures that ensure efficiency and compliance to
necessary regulations.
- Ensure
that the strategy for the Financial and Accounting function is developed,
implemented, evaluated and regularly reviewed.
- Contribute
to the development of policies in finance and in reviewing of formulated
policies and ensuring adherence.
- Take
charge of the finance and accounting activities of the Bank and put in
place processes and procedures that ensure efficiency and compliance to
necessary regulations.
- Ensure
compliance with statutory requirements and international financial
reporting standards.
- Develop
and implement effective and efficient internal controls so as to safeguard
the Bank’s assets.
- Ensure
smooth integration of all financial systems and outlets date for effective
and accurate financial reporting.
- Lead
the budgeting process and develop processes that facilitate budgetary
control.
- Ensure
the availability of financial information to the various stakeholders
- To
coordinate the external and internal financial audit for the Bank.
Qualifications:
Minimum Qualifications and Experience
Minimum Qualifications and Experience
- Bachelor
of Commerce, Finance/Accounts
- Master’s
in Finance/Commerce or Business Administration
- CPA(
K), ACCA or CFA qualification
- Member
of the Institute of Certified Public Accountants of Kenya or any
equivalent body
- Proficiency
in the use of the Microsoft office applications and ERP systems
- Minimum
9 years’ experience with 3 year experience at managerial level
- Certificate
of good conduct from the Directorate of Criminal Investigations.
- Clearance
from Ethics and Anti-Corruption Commission (EACC)
Key
Skills and Competencies
- Strong
analytical and reporting skills.
- Able
to work under strict deadlines
- Excellent
interpersonal and communication skills.
- Team
player
Terms
of Service and Remuneration
The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.
The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.
Head of Strategic Planning & Marketing
Position Function: Reporting to the Chief Operations Officer, the Head of Strategy and Marketing is responsible for organizing, controlling and directing the functions of strategic planning; growing and maintaining the Bank’s business; development and maintenance of quality management systems; maintenance of strategic alliances and partnerships and managing the corporate communications of the Bank.
Position Function: Reporting to the Chief Operations Officer, the Head of Strategy and Marketing is responsible for organizing, controlling and directing the functions of strategic planning; growing and maintaining the Bank’s business; development and maintenance of quality management systems; maintenance of strategic alliances and partnerships and managing the corporate communications of the Bank.
Key
Responsibilities
- Develop
and implement effective marketing strategies to ensure sustained business
growth.
- Coordinate
development and implementation of the Bank’s strategic plans, and action
plans and monitor implementation.
- Develop
and implement business ideas while creating demand for the Bank’s products
and services through effective marketing programs.
- Co-ordinate
the design, implementation, monitoring and evaluation of the Bank’s annual
performance contracts with the Government of Kenya and review periodic
performance.
- Design
and review the quality management systems in the Bank and ensure
certification e.g. ISO standards.
- Manage
the corporate communications function of the Bank. Ensure a strong
corporate brand, visibility and awareness.
- Oversee
the process of carrying out market research, gathering market intelligence
and customer surveys.
- Identifies
strategic and other risks and ensure they are mitigated in an effective
and timely manner.
- Co-ordinate
the Bank’s activities with the affiliated International and local organizations.
- Provide
secretarial services to the Strategy and Development Board Committee.
- Prepare
budget and ensure effective execution controls
- Identify
and co-ordinate training needs for staff in the department so as to
enhance staff development and efficiency.
Qualifications:
Minimum Qualifications and Experience
Minimum Qualifications and Experience
- Master’s
degree in a Business related field.
- Bachelor’s
Degree in a business related field.
- Diploma
in Management.
- Minimum
9 years’ experience with 3 years at managerial level.
- Certificate
of good conduct from the Directorate of Criminal Investigations.
- Clearance
from Ethics and Anti-Corruption Commission (EACC)
Key
Skills and Competencies
- Strong
leadership skills
- High
level of Interpersonal skills
- Good
communication skills
- Excellent
analytical and reporting skills
Terms
of Service and Remuneration
The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.
The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.
Head Banking Services
Position Function: Reporting to the Chief Operations Officer, the job holder is responsible for providing leadership and growing the Bank’s business in retail corporate and agency banking, money transfer services and other business support units besides ensuring provision of quality customer service in liaison with business partners and franchise holders.
Position Function: Reporting to the Chief Operations Officer, the job holder is responsible for providing leadership and growing the Bank’s business in retail corporate and agency banking, money transfer services and other business support units besides ensuring provision of quality customer service in liaison with business partners and franchise holders.
Key
responsibilities
- Grow
business in service outlets, agents, partners
- Develop
and ensure the Bank’s policies and procedures are adhered to and reviewed
as appropriate.
- Appraise
the Bank’s performance to ensure all activities are profitable and meet
set objectives.
- Organize,
control and direct the business functions for Retail and Corporate
customers and maintain good relations with customers and partners.
- Develop
and review existing policies, operational systems, procedures and ensure
strong internal controls and orderly operations.
- Improve
customer service on a continuous basis by re-engineering procedures and
processes and carrying out customer satisfaction surveys.
- Review
pricing for products and services to drive business growth.
- Develop
and document work plans for all divisions/units within the Banking
Services department and ensure timely implementation and evaluation of the
plans and projects.
- Ensure
all support systems and infrastructures are maintained and are being
utilized optimally.
- Identify
all operational and other risks in the Department and ensure they are
mitigated.
- Identify
training needs for staff in banking units and ensure continuous training
to enhance productivity.
- Implementing
effective customer retention and loyalty programs.
- Develop
strong motivated teams and continuously counsel, mentor and offer
guidance.
Qualifications:
Minimum Qualifications and Experience
Minimum Qualifications and Experience
- Master’s
Degree in Business Studies, Economics, Banking or relevant field
- Bachelor’s
Degree in Business Administration, Economics, Banking or relevant field.
- Diploma
in Banking and/or Member of e.g. the Kenya Institute of Bankers (KIB) or
any other relevant body is an added advantage.
- Minimum
9 years’ experience with 3 year experience at managerial level
- Certificate
of good conduct from the Directorate of Criminal Investigations.
- Clearance
from Ethics and Anti-Corruption Commission
Key
Skills and Competencies
- Good
Communication and presentation skills
- Strong
Leadership and Interpersonal skills
- Excellent
Negotiation skills
- Effective
Relationship building skills
Terms
of Service and Remuneration
The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.
The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.
Company Secretary / Head of Legal and Procurement
Position Function: Reporting to the Managing Director, the Company Secretary/ Head of Legal and Procurement is responsible for giving legal advice to the Board and Management, managing the supply chain function and providing Security and Investigation services.
Position Function: Reporting to the Managing Director, the Company Secretary/ Head of Legal and Procurement is responsible for giving legal advice to the Board and Management, managing the supply chain function and providing Security and Investigation services.
Key
Responsibilities
- Provide
legal advice to the Board and Management of the Bank and coordinate all
legal matters with the external lawyers.
- Manage
the supply chain function in the Bank through procurement of goods, works
and services in line with company objectives and relevant legislation and
procurement regulations.
- Provide
security and investigation services geared towards eliminating loss of the
Bank’s resources.
- Prepare
legal document such as contracts, leases, and have them executed on a
timely basis.
- Organize,
control and direct the functions of the Department
- Organize
Board meetings and coordinate Board issues.
- Provide
secretarial services to the Board.
- Develop
budgets for the function and operate within them.
- Evaluate
all legal risks and ensure they are mitigated.
- Ensure
the Bank adheres to statutory requirements in all its operations.
- Facilitate
supplier selection, management and tendering processes.
- Formulate
and implement sound prevention and investigations policies and procedures
towards eliminating loss of Bank resources.
- Trustee
and Trust Secretary of the Pension Schemes of the Bank coordinating
shareholder and Trustee meetings.
Qualifications:
Minimum Qualifications and Experience
Minimum Qualifications and Experience
- Bachelor’s
degree in Law (LLB)
- Master’s
degree in Law or Strategic Management or any other field
- Practicing
Certificate with Law Society
- Member
of the Institute of Certified Public Secretaries of Kenya with good
standing
- Diploma
in Law
- Member
of Law Society of Kenya
- Minimum
9 years’ experience with 3 year experience at managerial level
- Certificate
of good conduct from the Directorate of Criminal Investigations.
- Clearance
from Ethics and Anti- Corruption Commission (EACC)
Key
Skills and Competencies
- Good
Communication and Managerial skills
- Strong
Leadership and Interpersonal skills
- Excellent
Negotiation skills
Terms
of Service and Remuneration
The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.
The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.
Head, Information Communication Technology and Alternate Channels
Position Function: Reporting to the Chief Operations Officer, the job holder is responsible for driving the technological direction of the Bank, direct and manage information and communication technology strategic plans, policies, programs and schedules for business, technology innovations, network communications, alternative banking channels and management information services to accomplish corporate goals and objectives.
Position Function: Reporting to the Chief Operations Officer, the job holder is responsible for driving the technological direction of the Bank, direct and manage information and communication technology strategic plans, policies, programs and schedules for business, technology innovations, network communications, alternative banking channels and management information services to accomplish corporate goals and objectives.
Key
Responsibilities
- Develop
ICT policy and procedures aligned to business and ensure timely execution.
- Develop
ICT strategy and aligned to the business
- Execute
risk mitigation and business continuity programs
- Resources
management and development (staff, budget, hardware, software, premises
including all the data centres, vendors/contracts).
- Change
and project management of ICT requirements (new and enhancements of
existing applications/systems).
- Identification
of business opportunities on which the Bank can leverage on utilising ICT.
- Ensure
alternate channels deliver value to customers within reasonable uptime and
contribute significantly to business turnover.
- Develop
the ICT strategy and master plan and ensure timely execution.
- Spearhead
systems certification and ensure system controls are working effectively
to avoid losses.
- Manage
talent within the department and build strong motivated teams
Qualifications:
Minimum Qualifications and Experience
Minimum Qualifications and Experience
- Master’s
Degree in Information Technology, Strategic Planning, Business Studies or
relevant field desirable
- Bachelor’s
Degree in computer Science, Information Technology or related field.
- Membership
of ICT governing bodies; Computer Society of Kenya, CISA, CISM.
- Minimum
9 years’ experience with 3 years at managerial level.
- Certificate
of good conduct from the Directorate of Criminal Investigations.
- Clearance
from Ethics and Anti- Corruption Commission (EACC)
Key
Skills and Competencies
- Strong
leadership skills
- High
level of Interpersonal skills
- Good
communication skills
- Excellent
analytical and reporting skills
Terms
of Service and Remuneration
The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.
How to Apply
The appointment will be for a contractual period of three (3 ) years renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.
How to Apply
Suitably
qualified candidates should apply in confidence to the address below enclosing
CVs with full details of educational background, professional qualifications,
and attach copies of certificates and relevant testimonials.
Applications must be delivered to the Postbank Headquarters situated at Postbank House, 6th Floor, Market Lane Off 17 Banda Street.
An
acknowledgement receipt will be issued.
Please
address applications to:
The Chairman
Board of Directors
Kenya Post Office Savings Bank
P.O Box 30311, 00100
Nairobi
The Chairman
Board of Directors
Kenya Post Office Savings Bank
P.O Box 30311, 00100
Nairobi
All applications should be received not later than Wednesday, 31st August 2016.
Please note that only shortlisted candidates will be contacted.
Any
form of canvassing will lead to automatic disqualification.
Postbank is an equal opportunity employer and is committed to implementing affirmative action. In this regard, women, people living with disabilities and people from marginalized groups with requisite qualifications are encouraged to apply.
Postbank is ISO 9001:2008 Certified