Our
client a well established funky restaurant located in Nairobi, that serves the
most traditional of all Kenyan foods are looking for an Assistant
Manager who is passionate about food and customer service.
Responsibilities
Responsibilities
- Effectively
manage the restaurant in the absence of the Operations Manager
- Manage
operations with passion, integrity, and knowledge while promoting the
culture and values of the company
- Implement
new company policies and procedures by developing plans and instructing
staff
- Provide
direction to shift leaders, and staff to achieve restaurant goals
- Consistently
review operations and staff to identify any problems, concerns, and
opportunities for improvement
- Provide
coaching and feedback to managers and staff and assess performance on
ongoing basis
- Create
a positive guest experience by delivering a high level of service and
ensuring all staff engage guests to understand their needs and exceed
expectations
- Manage
the restaurant to meet or exceed standards in food quality, safety, and
cleanliness
- Consistently
monitor product and labor costs to remain within goals
- Solicit
guest feedback to understand the needs and wants of customers
- Train
and coach staff on guest services principles and practices
- Monitor
and maintain the Micros POS System
- Assist
in new menu implementation
- Develop
and implement creative solutions to areas of improvement
- Assist
in any areas of the restaurant when staffing constraints require
Qualifications
- A
business related degree from a recognized institution.
- At
least 3 years’ experience in a similar position
- Have
knowledge of service and food, generally involving at least three years of
Quick Service Restaurant or comparable business. Including at minimum of 1
year of management experience in that business
- Possess
excellent basic math skills and have the ability to operate a cash
register or POS system.
- Must
have excellent customer service and employee relation skills.
- Must
be detail oriented with the capability to oversee restaurant operations
and multiple areas simultaneously in a fast paced environment.
- Must
be able to perform under pressure in a high volume restaurant including
moving and responding quickly for long periods of time
Please
E Mail your CV and application letter to: vacancies@jantakenya.com clearly
indicating ‘Assistant Manager ‘on the subject line by 11th July, 2016.
