Dovey
Pharma Limited is recruiting a Pharmacy Technician
(1
Position)
Job Summary: We are hiring a Pharmacy Technician who will be responsible for managing medication distribution within our pharmacies and provide drug information and education to patients.
Job Summary: We are hiring a Pharmacy Technician who will be responsible for managing medication distribution within our pharmacies and provide drug information and education to patients.
He/ She
must demonstrate ethical conduct and maintain confidentiality of patient
information.
Key
Responsibilities
- Label
and dispense prescribed medicines and provide information and advice to
patients about how to use their medicines
- Support
the pharmacy team in performing final accuracy checks on dispensed
medicines, immediately before they are handed out and provide dispensing
training to the team as needed in order to ensure compliance with pharmacy
code and ethics.
- Responsible
for selling and advising members of the community about over the counter
medicines, cosmetics, hygiene products, and the management of minor
ailments and healthy lifestyles
- Responsible
for ordering, labeling and counting stock of medications& supplies,
and enter inventory data in the computer
- Responsible
for receiving and storing incoming supplies, verifying quantities against
invoices and informing the stock manager needs and shortages
- Accountable
for maintaining knowledge and staying abreast of all the changes that
occur in the Pharmaceutical field
- In
addition to running our chemist, you will be interacting with the
community and our patients. This includes:
- Assisting
when necessary with patient follow-up calls and coordination.
- Participate
in outreach events in the community.
- Talk
to patients and communicate their wants, needs, compliments, and
complaints to the whole team.
Experience
- Computer
Literacy
- Diploma
in Pharmaceutical Technology
- Proficient
in Supply chain management and Pharmacy operations will be an added
advantage.
General: All
applications should include a reliable email address, and day-time telephone
contact and must be accompanied with a detailed curriculum vitae and copies of
relevant certificates.
Dovey Pharma Limited is recruiting a Marketing and Customer Relations Manager
(1 Position)
Job Summary
Job Summary
- Managing cooperate clients accounts
- Bringing in new sales
- Develop and implement customer relationship
policies and procedures
- Define and communicate customer relationship
standards
- Oversee the achievement and maintenance of
agreed customer relationship levels and standards
- Direct the daily operations of the customer
relationship team
- Plan, prioritize and delegate work tasks to
ensure proper functioning of the department
- Ensure the necessary resources and tools are
available for quality customer relationship delivery
- Review customer complaints
- Track customer complaint resolution
- Handle complex and escalated customer
relationship issues
- Monitor accuracy of reporting and data base
information
- Analyse relevant data to determine customer
relationship outputs
- Liaise with company management to support and
implement growth strategies
- Co-ordinate and manage customer relationship
projects and initiatives
- Ensure budget requirements are met
- Evaluate and performance manage staff
- Identify and address staff training and
coaching needs
- He/she shall take all contacts of interested
customers for follow up and sharing with the sales team.
- Preparation of proposals to prospective
corporate clients requesting for a demonstration to their staff.
- Conduct market research to understand current
market conditions and competitor information.
- Evaluate the productivity of the marketing
events, advertising and promotional activities.
- Monitor, review and report on all marketing
activities on a weekly basis.
- Maintain good client relationships and
satisfaction through teamwork with sales people.
- Any other duties as may be prescribed from
time to time by your supervisor.
Experience
- Skill in negotiating/presentation skills.
- Knowledgeable in computer.
- Previous experience in pharmaceutical
industry.
- Diploma/Degree holder.
General: All applications should include a reliable email
address, and day-time telephone contact and must be accompanied with a detailed
curriculum vitae and copies of relevant certificates.
Send your application to: -
muiruri@doveypharma.com cc susan@gakenya.com hr@doveypharma.com so as to reach
him not later than Friday 18th June, 2016.
Only shortlisted candidates will be contacted.
Only shortlisted candidates will be contacted.
Dovey Pharma is an equal opportunity
employer.