Dynapharm
Kenya, a leading player in the Kenyan Pharmaceutical, health products and
agricultural sectors, intends to recruit young, dynamic and results - oriented
professionals who will be instrumental for the achievement of the Company’s
Strategic Plan
Receptionist
Receptionist
Objective: To
deliver friendly, efficient customer service and to create a warm and welcoming
atmosphere
Main
Responsibilities
- Deliver
excellent customer service, at all times
- Assist
in keeping the reception area clean and tidy, at all times
- Deal
with all enquiries in a professional and courteous manner, in person, on
the telephone or via e-mail
- Keep
up to date with current promotions to provide information to people, on
request
- Conduct
regular security checks throughout the day and report any security issues
to line manager
- Managing
correspondence and dispatch both internal and externally
- Liaising
with various service providers
- Report
any maintenance issues immediately to line manager, including all
furniture, fittings and equipment
- Provide
reports, as required for management
- Maintain
personal knowledge by completing in-house training
- Always
adhere to all company policies and procedures
- Be
involved and contribute at team meetings
- Carry
out instructions given by the management team and head office
- To
ensure that calls are answered within 3 – 4 rings and emails responded to
within 2 hours after receipt
Requirements
- A
diploma/certificate in secretarial, front office operations, Business
management or any relevant field is desirable;
- Experience/knowledge
in receptionist &customer service;
- Should
be computer literate; IT proficiency in Microsoft Word and Excel;
- Must
have knowledge of office record keeping practices and methods;
- Must
be very pleasant with a warm and outgoing personality;
- Good
written and spoken communications and interpersonal skills;
- A
high level of organizational skills;
- Precise
attention to detail;
- Ability
to multi task.
Only shortlisted candidates will be contacted
