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Jobs and Vacancies in Express Travel Group, Kenya

Express Travel Group, the American Express Global Business Travel partner in Kenya, is looking for high performing individuals for the following roles:

Sales and Business Development Manager

(1 Post)
This is a senior position within the company and interested candidates must possess a minimum of 5 years’ experience in sales and/or business development roles. 

A deep knowledge of the corporate travel business is desired.  

The candidate must have experience in account management for corporate clients with an ability to forge close relationships with key stakeholders. 

An understanding of common legal concepts including experience of contract review and negotiation and awareness of international regulatory compliance would also be an advantage. 

Expert communication skills and an ability for innovative thinking are also required. 

Experience in the travel and hospitality sector is preferred.

Key Responsibilities:
  • Maximise revenue earned for Travel Management Services. 
  • Develop sales strategies for increasing revenue earned from existing clients as well as identifying and winning new business from new clients.
  • Lead the tender process for all new RFP/RFQs including working with Travel Consultants and Senior Management on responses and presentations.
  • Visit potential new clients and prospect for new business, identifying new markets and business opportunities.
  • Act as the primary interface between corporate clients and the company including maintaining and developing strategic relationships with key decision makers. 
  • Collect customer feedback and complaints and maintain accurate data records to facilitate identification of operational improvements and efficiencies.
  • With assistance from Senior Management, lead the on boarding process for new corporate clients including management of documentation and contracts, price negotiations and service level discussions.
Marketing and Communications Executive (1 Post)
A degree in Marketing or Communications is required for this role along with experience in digital marketing/advertising minimum 3 years. 

The candidate must be able to demonstrate experience in developing effective marketing and/or communications strategies across multiple platforms and for diverse stakeholders. 

Experience in the travel and hospitality sector is preferred. 

Expert communications skills are a prerequisite.

Key Responsibilities:
  • Under the guidance of Senior Management and in partnership with the Sales and Account Management team, develop suitable marketing strategies for Express Travel Group and its associated brands.
  • Collaborate with Travel and Tour Consultants and our overseas marketing representatives to continually improve marketing collateral. 
  • Conduct market research to ensure our marketing material exhibit best in class standards and exceed market expectations.
  • Manage Express Travel Group’s digital footprint including our various websites and social media pages. 
  • Ensure content is updated frequently and provides all stakeholders with up to date, interesting and useful travel information. 
  • Design social media campaigns to position Express Travel Group as the market leader in Travel Management Services.
  • Create interesting and market leading marketing material for use by the various Sales and Account Management teams. 
  • This role requires a person to have excellent English language skills for writing and proofreading copy.
  • Manage the production of marketing materials including leaflets, posters, flyers and newsletters. 
  • Engage suppliers (designers and printers) to ensure we optimise our marketing budget at all times.
Interested candidates who meet the minimum requirements should send their CV along with a covering letter to not later than 15th June 2016

Express Travel Group is an independently owned and operated entity which is a licensee of American Express Global Business Travel (“GBT”)

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