Dynapharm
Kenya, a leading player in the Kenyan Pharmaceutical, health products and
agricultural sectors, intends to recruit young, dynamic and results - oriented
professionals who will be instrumental for the achievement of the Company’s
Strategic Plan
Receptionist
Receptionist
Objective: To
deliver friendly, efficient customer service and to create a warm and welcoming
atmosphere
- Deliver
excellent customer service, at all times
- Assist
in keeping the reception area clean and tidy, at all times
- Deal
with all enquiries in a professional and courteous manner, in person, on
the telephone or via e-mail
- Keep
up to date with current promotions to provide information to people, on
request
- Conduct
regular security checks throughout the day and report any security issues
to line manager
- Managing
correspondence and dispatch both internal and externally
- Liaising
with various service providers
- Report
any maintenance issues immediately to line manager, including all
furniture, fittings and equipment
- Provide
reports, as required for management
- Maintain
personal knowledge by completing in-house training
- Always
adhere to all company policies and procedures
- Be
involved and contribute at team meetings
- Carry
out instructions given by the management team and head office
- To
ensure that calls are answered within 3 – 4 rings and emails responded to
within 2 hours after receipt
Requirements
- A
diploma/certificate in secretarial, front office operations, Business
management or any relevant field is desirable;
- Experience/knowledge
in receptionist &customer service;
- Should
be computer literate; IT proficiency in Microsoft Word and Excel;
- Must
have knowledge of office record keeping practices and methods;
- Must
be very pleasant with a warm and outgoing personality;
- Good
written and spoken communications and interpersonal skills;
- A
high level of organizational skills;
- Precise
attention to detail;
- Ability
to multi task.
Job
Title: Sales
& Marketing Executives
Supervisor: Sales & Marketing Manager
The
position holder will be responsible for growing corporate sales volumes,
generating leads, target identification and classification. Reaching out to new
customers and making presentations outlining the benefit of the company which
result in business growth.
Key
Tasks:
The
scope and focus of activities in Dynapharm team will be clarified through
six-monthly goal setting meetings with the Sales & Marketing Manager.
The
following specific responsibilities must be carried out:
- Achieving
monthly sales targets
- Contact
potential clients to understand and quantify their requirements and
budgets, and sell the advantages of Dynapharm Kenya.
- Prepare
proposals and quotations for provision of Dynapharm to potential clients,
in liaison with the Sales & Marketing Head.
- Maintain
up-to-date information on all customer interactions in the CRM database.
- Participate
in CSR activities
- Maintaining
project tracking spread sheets and business line marketing calendars.
- Carry
out market trend, competitor and customer surveys
- Strong
understanding of current marketing concepts and best practices
- Make
a thorough market and brand review at regular times
- Conduct
market research to understand market dynamics.
- Participate
in Dynapharm marketing efforts at trade shows and conferences.
- Develop
a good knowledge of the remote sensing market; demand, competition and
prices.
Requirements
- Diploma
/ Degree in sales and marketing
- Experience
of more than 3years will be an added advantage
- Passion
for sales and marketing
- Strong
communication skills, both written and verbal
- Able
to function with minimal direction and supervision
- Good
interpersonal skills and customer care
- Excellent
skills in: sales & marketing, market research & brand management
Only shortlisted candidates will be contacted
