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Director of Programs Job Vacancy

Duma Works is recruiting the Director of Programs for one of our clients, Voto Mobile.

Location: Dar es salaam, Tanzania

Voto mobile company is a fast growing social enterprise with offices in Ghana, Senegal, Kenya, Zimbabwe, India, Canada, and the US. 

Our services help partners distribute and collect information by engaging difficult to ­reach populations through their mobile phones. 

We specialize in interactive voice calls (including IVR) and SMS in local languages, instantly reaching across distance and literacy barriers. 

We serve a wide variety of use ­cases including: journalists who run national public interest surveys, rural clinics who distribute maternal health education, policy makers who study vaccine supply chains, economic development organizations who reach out to farmers, urban planners who monitor water distribution access, and academics who research the effect of public health interventions. 

We also have an API used to power existing mobile service providers.

In the past 3 years, our product has been used by 500 organizations to reach over 3 million people across 39 countries. We offer the most robust platform in the industry and work across all sectors. 

We have already set-up the international connections that allow us to call every phone on the planet. 

Further, through conducting a number of tests, we have developed a large number of best practices that help our partners to push the boundary on what’s possible in terms of mobile engagement rates. 

Some of our most active users include: the World Bank, UNICEF, UNDP, Ghana Health Services, Stanford University, McKinsey & Company, the Bill & Melinda Gates Foundation, Esoko, Unilever, MIT,, Camfed, ONE Campaign, Innovations for Poverty Action, Vodafone Foundation, FHI360, and Equal Access.

About the Role: In short, you will be the ambassador in your region and a leader within the M4D movement. 

Your main role is to make sure that every large development organization knows about VOTO and our offering, and to design impactful M4D interventions with these organizations.

More specifically:
1.    Work with partners to create and launch effective mobile engagement projects. This will include establishing and building relationships, co­-designing projects, preparing budgets, writing concept notes, and responding to RFPs. This will be done in collaboration with NGOs, donors, social enterprises, private companies, government agencies, and research institutes.
2.    Build relationships with decision makers in those organizations by demonstrating how our platform can help them cost­ effectively scale their impact. This includes developing a compelling and unique value proposition for each organization, regardless of their business model and sector of activity. This will require you to become a world-class M4D expert.
3.    On-board program staff or organizations interested in partnering with VOTO Mobile and work with our Operations team and Technical team to ensure our partnership is successful and expectations are met.
Team interactions:
You will report to our VP of Growth (Kevin Schuster). We anticipate you spending 80% of your time in your focus country (Tanzania) and 20% of your time explore other geographies for expansion.

You will join a growing team of entrepreneurial people who will have the same job in other countries and with whom you will be able to learn and share insights (mostly virtually, but also in person during regular Program team meetings).

  • 3+ years of work experience. Bachelor’s degree required, Master’s degree preferred.
  • Experience living and working in Tanzania.
  • Experience of 2+ years in as many of these contexts as possible: ICT4D, business development, startup,  INGO/donor , social enterprise, mobile network operator.
  • Excellent problem solving skills.
  • Excellent written/oral communication skills (including budgeting, and proposal writing skills).
  • Demonstrated self-management/entrepreneurial skills. Adaptability and resourcefulness.
  • Sense of humour, charming and fun personality.
Our Team and Culture: We believe that More Voices leads to Better Choices. This means giving valuable information to poor households to help them make better lifestyle decisions, and it also means giving a voice to those same households to influence national and development policy in their country. 

Three billion people are disconnected from the information economy and VOTO Mobile is using simple mobile technology to bridge the pervasive literacy, distance and infrastructure gaps.

VOTO Mobile is a technology startup. We are proud of our product, the leader in the M4D space.

We are the only platform that integrates both IVR and SMS, that is setup to call every phone on the planet, and has a unique “smart delivery node” that allows organizations to perform their mobile engagement programing even in the context of non­reliable internet connections. We are at the cutting edge of M4D.

We have a learning approach and understand that most of us are working outside of our comfort zone. 

If you ask anyone at VOTO what their favourite part of working here, they’ll say the team… even those that are working remotely! 

If you are interested in helping people get connected to the information economy, please consider joining  VOTO.

VOTO is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, sexual orientation or disability.

How to Apply

If you are interested in this exciting opportunity, please send your CV and cover letter to

Deadline for receiving applications: 5th June 2016

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