Mercy Corps is a leading global
relief and development agency saving and improving lives in the world’s
toughest places.
In more than 40 countries, we partner
with local people to put bold ideas into action, help them overcome adversity
and build stronger communities.
We help communities survive and move
beyond emergencies. When natural disasters strike, economies collapse or
conflict flares, Mercy Corps is there.
Mercy Corps has been operational in Kenya since 2008, and our programs strive to achieve one or more of our countrywide objectives:
1.
Increase the capabilities and assets
of households to adapt and recover from shocks and stresses,
2.
Reduce levels of in-country and
cross-border conflicts that threaten to destabilize development gains,
3.
Strengthen adolescent & youth
leadership, livelihoods, & ability to influence government policy, and
4.
Increase the effectiveness of public
service at the county government level.
We are looking for a committed and
dynamic individual to take up the following position.
Monitoring, Evaluation and Learning Manager - Demand and Adoption through Improved User Experience Design (DDAI-UEX) Program
Location: Eldoret (With Travel in Western, Rift Valley and Central)
Program / Department Summary: Mercy Corps Kenya currently has funding from the Global Alliance for Clean Cooking (GACC) through a 24-month program entitled Driving Demand and Adoption through Improved User Experience Design (DDAI-Uex), in the Rift, Central, and Western regions of Kenya.
With the GACC’s support, Mercy Corps
Kenya and a consortium of partners will use behavioural research and behaviour
change communication interventions to increase sales and uptake (correct and consistent
use) of clean cook stoves in Kenyan households in our target areas.
General Position Summary: The DDAI-Uex Monitoring, Evaluation and Learning (MEL) Manager is a key position to ensure and promote quality assurance, accountability, documentation and learning.
The position holder will support the
Program Manager in planning and execution of monitoring, evaluation and
learning activities, ensure quality in accordance with accepted standards,
provide essential feedback for learning, accountability and decision
making.
S/he will be responsible for
providing internal capacity building for program staff and partners on
monitoring and evaluation activities as well as review and development of
necessary tools that feed into needs of Mercy Corps and donor reporting
requirements.
The MEL Manager will lead and design
monitoring activities, conduct assessments as needed and support evaluation
efforts to determine program benefits and determine the extent of uptake of
cookstoves.
S/he must promote the use of
participatory methods for assessment and monitoring surveys and establish
strong partnerships with implementing partners.
Essential Job Functions:
- Work with the Program Manager, International
Center for Research on Women (ICRW) and other program partners to develop
program learning objectives and a sound monitoring, evaluation and
learning plan.
- Document processes and achievements to ensure
best practices are captured and disseminated.
- Ensure all reporting requirements are met on
time and are of the highest standards.
- Work with ICRW to develop monitoring and
evaluation systems and tools to monitor program implementation and measure
impact.
- Coordinate assessments, evaluations and
monitoring surveys in area of operation. This will entail development of
scopes of work, development of survey tools, trainings and management of
data collectors, report writing and facilitating results discussion.
- Provide technical and other support roles to
the DDAI-Uex Program Manager and the team.
- Coordinate all MEL activities and work within
the program team and partners to ensure monitoring and evaluation tasks
are completed on time and using the proper processes.
- Be responsible for monitoring and evaluating
initiatives under DDAI-Uex, and provide accountability and ensure
efficiency and success from start to finish.
- Be response for modifying and monitoring key
performance indicators to report results and in full cooperation with
partners and in compliance with donor requirements.
- Lead all M&E initiatives for DDAI-Uex
including monitoring data quality, tracking the progress of activities and
summarizing lessons learned and findings and sharing with the Program
Manager and partners.
- Lead M&E system and process development,
creating a framework and procedures for the monitoring and evaluation of
DDAI-Uex.
- Keep abreast of developments in DDAI-Uex and
changes and progress in order to advise and recommend tools and strategies
to increase program performances and results.
- Build the capacity of all relevant team
members to develop and maintain an excellent M&E system, and
facilitate periodic reflection and analysis of program monitoring
information that feeds into programming and learning.
- Perform field visits to ensure the quality of
data collected by program and to verify the accuracy of reported data.
- Maintain professional relationships with the
Mercy Corps team, DDAI-Uex partners, local government officials, private
sector partners, NGOs, and others.
- Conduct himself/herself both professionally
and personally in such a manner as to credit Mercy Corps and to not
jeopardize its humanitarian mission.
- Perform any other duties as assigned by
his/her supervisor or representatives
Organizational Learning: As part of our commitment to organizational
learning, and in support of our understanding that learning organizations are
more effective, efficient, and relevant to the communities they serve, we
expect all team members to commit 5% of their time to learning activities that
benefit Mercy Corps and themselves.
Accountability: Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility: None
Reports Directly To: DDAI-Uex Program Manager (Nairobi-based)
Technical Support From: Mercy Corps’ Global Energy Advisor
Works Directly With: DDAI_Uex team, DDAI UEx partners, HR, Operations,
Finance, YES team (10-15% of their time is allocated to DDAI_UEx), and other MC
program teams.
Knowledge and Experience:
- Bachelor’s degree in Economics, Agriculture,
Demography, Statistics, Business Administration or relevant field
(Essential). A master’s degree will be an added advantage
- At least 4 years of program management,
monitoring and evaluation experience.
- Should understand concepts and demonstrate
skills in monitoring and evaluation, project cycle, results chain and
frameworks, participatory monitoring. Past experience measuring behavior
change/adoption of new practices is preferred.
- Capacity to produce high-quality briefs and
reports
- Proven ability to make data useable for
decision making by project managers.
- Demonstrated ability to train and build
capacity of team members and partners.
- Should be able to design and implement
surveys, have knowledge of commonly used probability and purposive
sampling techniques
- Should have knowledge of quantitative and
qualitative data collection, reporting techniques.
- In addition to Microsoft Excel, the incumbent
should demonstrate fluency in use of at least one data management software
including Ms Access, SPSS, and STATA.
- Must be fluent both spoken and written English
and Swahili.
Success Factors
- Contextual knowledge of Kenya
- Proven monitoring and evaluation skills
- Team player with experience working with and
through partners
- Effective communication techniques
- Excellent organizational and strong
interpersonal skills
- Even temperament and good sense of humor
Interested candidates who meet the
above required qualifications and experience should submit a cover letter,
detailed Curriculum Vitae (CV) listing three professional references (including
a recent supervisor) to ke-hrkenya@mercycorps.org on or before Tuesday 7th
June, 2016 by 4.00pm.
The email subject line must clearly
show the job title and location they are applying for.
Applications without the right
subject heading will be automatically disqualified.
Please do not attach any
certificates.
(Applications will be reviewed on a rolling basis. We will only get in touch with shortlisted candidates.)
NB: Mercy Corps does not charge any fee at any stage of the recruitment process.
