Debt
Collection Officer
Requirements
- Degree
/ Diploma in Accounts, Finance, CPA or any business studies.
- Overseeing
a portfolio of outstanding Accounts
- Chasing
and recovering outstanding debt
- Dealing
with customer queries
- Negotiating
payment plans with customers
- Working
to targets
- Allocating
payments received accordingly
- Working
with the customer to reduce arrears
- Updating
the company database on a regular basis
- Actively
engage and build trust with customers providing advice appropriate to
their circumstances
- Negotiate
with customers in difficulty on how best to bring their accounts up to
date or agree a suitable repayment plan that works for both the customer
and the business.
- Willing
to actively review and improve the collections processes against business
and customer measures from design to implementation.
- Provide
colleagues and customers with a professional and efficient service in an
enthusiastic and knowledgeable manner at all times.
- Maintain
knowledge and understanding of all relevant policies and procedures, being
compliant at all times.
- Review
and implement processes and procedures to improve productivity
- Ensure
best practice and compliance is adhered at all times
- Ensure accounts are monitored and worked accordingly.
Starting
salary Is 30K plus commissions
All the applications with Job Title to be emailed to fortress.afric@yahoo.com and fortified.afric@yahoo.com by 30th May 2016
All the applications with Job Title to be emailed to fortress.afric@yahoo.com and fortified.afric@yahoo.com by 30th May 2016
