Steers and Debonairs Pizza, is a
renowned household name in the food industry, that provides high quality,
variety, tasty meals and excellent customer service.
There is an opening for the position
of a branch manager in
their organization looking to attract energetic, highly motivated, skilled in
the hospitality field and self-driven candidates.
Job Summary: Overall co-ordination of the company’s activities
while ensuring efficiency, accuracy, timeliness, quality, profitability and
security of all resources within the premises.
Principal Accountabilities:
Stock Management
- Taking stocks daily and ensure all stock
movements are entered into the system
- Verification of all stock both closing and
opening
Profit Sales
- Work with the accounts department to set your
budgets and targets and manage your costs accordingly
- Responsible for the achievement of set monthly
and annual sets targets
- Management and control of accounts receivable
and credit sales
- Maintain monthly actual margins within -2.0%
to +1.0% of your calculated theoretical margins
- Take necessary steps to ensure your restaurant
gains profitability
Quality Assurance
- Responsible for maintaining high standards of
excellence and raise our operations minimum score
- Improve on the scores within a specified time
frame incase deficiencies are noted
- Ensure all the products are of acceptable
standard i.e daily routine check of product shelf life
- Maintain a clean work environment with high
health and safety standards always
Staffing
- Conduct shift meetings with staff at the
beginning of each shift
- Conduct monthly staff meetings with all staff
- Prepare and maintain the weekly work schedule
for all staff in the assigned unit
- Conduct continuous and quarterly performance
evaluations for staff
- In liaison with the Human Resource department
ensure proper staffing in the assigned unit
Communication and Customer Service
- Respond to all customer feedback within 24 hrs
from receit of a customer issue
- Reply to all emails within 24 hours of receipt
- Ensure Aura Clocking in/out reports are sent
to HR on the 16th of every month
- Ensure timely communication of any supplier
issue to General Manager
Qualifications, Experience &
Knowledge:
- Diploma in Business Management or Business
Administration
- 5 years’ experience in restaurant operations,
2 years being in a managerial position
- Restaurant management experience is an
absolute requirement
- Excellent communication skills both written
and verbal
- Skilled in creating analyzing and
understanding reports/budgets.
Interested candidates should forward
their CVs to (jobs@steers.co.ke) stating their current and expected gross
remuneration, day-time telephone contact and addresses of 3 referees.
Only shortlisted candidates will be
contacted.
