Tour Consultant
Welcoming groups of holidaymakers at their starting point and announcing details of travel arrangements and stop-over points;
Welcoming groups of holidaymakers at their starting point and announcing details of travel arrangements and stop-over points;
Checking tickets and other relevant
documents, seat allocations and any special requirements;
helping with passport and immigration issues;
helping with passport and immigration issues;
Communicating a range of information
on itineraries, destinations and culture;
Informing passengers of arrival and
departure times at each destination on the itinerary and ensuring that all
guests are back on the coach before departing from each stop;
Using professional knowledge to
answer questions from holidaymakers or guests and to fulfill their
expectations of the tour;
Making sure all travel arrangements
run according to plan and that accommodation, meals and service are
satisfactory;
Organizing entry to attractions and
transport, such as car hire etc.
Ensuring that the tour is running
smoothly for individuals, families and groups.
Responding to questions and offering
help with any problems that arise, ranging from simple matters, such as
directing a member of the group to the nearest chemist, to more serious issues,
such as tracing lost baggage etc.
Dealing with emergencies, such as
helping a holidaymaker who is ill or those needing to contact family members
urgently;
Making contact in advance with places
to stay or visit to check details and arrangements;
Liaising with hotels, coach
companies, restaurants and other clients;
Advising about facilities, such as
sights, restaurants and shops, at each destination;
Occasionally making accommodation
bookings on proposed dates;
Organizing and attending tourism
events, conferences, workshops, seminars and exhibitions;
Writing reports and maintaining
records;
Providing feedback after a tour as
part of a debrief session.
Starting salary is negotiable.All applications with JOB TITLE INDICATED to be emailed to fortress.afric@yahoo.com and fortified.afric@yahoo.com by 30th April 2016
