Job Vacancy: Customer Care Representative
Broad Function: The Customer Care Representative provides back
office sales support by receiving sales orders and raising selling documents
such as invoices, as well as updating stock records.
Primary Duties / Responsibilities
Primary Duties / Responsibilities
- Attend to sales enquiries on telephone or walk
in customers
- Receive orders via telephone, fax or direct
contact with clients
- Write details on product requirements and
other relevant instructions from clients
- Post invoices, delivery notes and cash sales
in the system for all sales transactions
- Update stock records by regularly undertaking
stocks’ comparison with both finished goods stores and accounts
- Keep proper breakdown of products and all
stocks in liaison with finished goods stores staff
Person Specifications
Academic Qualifications
- ‘O’ level (minimum C+)
- A degree in sales and marketing would be an
added advantage
Professional Qualifications
- Postgraduate diploma in Marketing or Business
Management & Administration
Experience
- At least two years relevant experience in
sales.
Skills
- Outgoing personality
- Good communication and interpersonal skills
- Team player
- Computer literacy and familiarity with
standard office computer applications.
- Ability to work under pressure and meet deadlines
Qualified candidates to send their
cvs to cvs@cdl.co.ke and cc talentaquisition12@gmail.com before 30th April 2016