Call
Center Agent
Job Duties:
Job Duties:
- Obtains
client information by answering telephone calls; interviewing clients;
verifying information.
- Determines
eligibility by comparing client information to requirements.
- Establishes
policies by entering client information; confirming pricing.
- Informs
clients by explaining procedures; answering questions; providing
information.
- Maintains
communication equipment by reporting problems.
- Maintains
and improves quality results by adhering to standards and guidelines;
recommending improved procedures.
- Updates
job knowledge by studying new product descriptions.
- Claims
screening and verification.
- Conducting
campaigns, survey and promotions.
Skills
and Qualifications:
- Good
Verbal Communication,
- Phone
Skills,
- Listening
Skills,
- Data
Entry Skills,
- People
Skills,
- Informing,
- Customer
Focus,
- Customer
Service,
- Attention
to Detail,
- Professionalism,
- Multi-tasking
Education and Experience
- Degree/Diploma
in any field
- Proficient
in relevant computer applications
- Good
typing skills
- Fluent
in English & Swahili.
NOTE: ONLY FRESH GRADUATES WITH NO EXPERIENCE WILL BE
CONSIDERED.
Starting Gross Salary: Kshs 16,872.00
How to Apply:
Starting Gross Salary: Kshs 16,872.00
How to Apply:
Send an updated & detailed CV to hr@asteriskkenya.com.
Quote
the position applied for as the subject.
Only
shortlisted candidates will be contacted for interview.