Position: Regional Business Analyst,
Africa
Ref: BA-MEA-03/2016
Location: Nairobi, Kenya
Reports
To: Technical
Director
MicroEnsure
is a microinsurance solutions provider with the vision to radically transform
insurance in emerging markets by delivering pioneering solutions for the
under-served.
MicroEnsure
currently serves over 22 million people with a range of insurance products and
services across life, personal accident, property, weather index, and health
categories.
Working
in partnership with a host of organisations including mobile phone companies,
banks, microfinance institutions, retailers, faith-based and humanitarian
organisations; our main focus is on providing services which include product
and program design, insurance and reinsurance placement, training, marketing
development and delivery, sales management, back office management and provider
networking.
In recognition of our innovations in financial services, we have won numerous awards including the Financial Times/IFC Excellence in Transformational Business Award in 2015.
Position
Summary: The
Business Analyst (BA) is responsible for working directly with internal
business units to identify, define, document, and prioritize requirements for
new business projects and system changes of various sizes and complexity.
The
ideal candidate will have excellent project management, business analyst skills
and the ability to work in a complex, matrix environment.
Primary Responsibilities:
1.
Requirements Analysis: The BA works closely with business and
technology delivery teams to understand, design and document solutions that
meet the needs of the business within an agile environment. Collaborates with
the Product Owner(s) and other BAs to understand the product vision/roadmap,
write user stories and translate these into the product backlog
2.
Prioritisation: Collaborates with internal business units and
partners and the Product Owner(s) to prioritise product backlog in alignment
with strategic goals of MicroEnsure
3.
Business process modelling: Designs and documents business and
operational processes and makes appropriate recommendations that will positively
impact operational effectiveness. Identifies measures to monitor and provide
information for business process improvement
4.
Testing: Document acceptance criteria against user stories,
supports system testing and runs User Acceptance Testing
5.
User Training: Contributes to the development of training
material and training for new products
6.
Project Management: Manages multiple large, medium, and
small-scale complex projects often involving multiple internal and external
stakeholders and matrix partners; rigorously manages scope to ensure
commitments are achieved within agreed timescales, cost, and quality;
Coordinate the teams and individuals involved on a project, manage
communication across departments, and ensure that Technology delivery team has
the information and direction they need to finish projects quickly.
7.
IT Support: Responsible for effectively responding,
troubleshooting, prioritizing, resolving and documenting end user IT support
issues and problems within Africa region. Includes resolving basic hardware,
software, connectivity and networking problems.
8.
Innovates: Thinks creatively and insists on continuous
improvement; Generates new ideas and/or new ways to implement the ideas feeding
into Product Owner(s) and BA team
Qualifications, Experience, and Attributes:
- A
degree preferably in a IT/Technology or Business
- Solid
project management and business analyst skills and is detail-orientated,
particularly the ability to gather, screen and interpret a wide variety of
detailed information yet remain focused on the ‘big picture’
- Has
a significant of Business Analyst experience, preferably in the financial
services sector
- Previous
working knowledge of Agile methodology as well as insurance industry will
be an added advantage
- This
role requires excellent oral and written communication skills, people
skills, presentation skills, facilitation skills, and the ability to
navigate complex organizational structures
- An
ability and willingness to travel to MicroEnsure offices and customer
locations across Africa
Interested and qualified applicants are invited to submit a
cover letter and detailed CV along with contacts of 3 referees, Salary history
and expectation to africarecruitment@microensure.com so as to arrive NOT later
than Friday, April 15, 2016.
(Please include the job title and reference as the subject heading)
Note: Only short listed applicants will be contacted.
