Account
Manager
Duties
And Responsibilities
- Provide
client support services in accurate and timely fashion.
- Maintain
high level of professionalism and competence in every client interaction.
- Build
positive and productive relationships with clients.
- Make
frequent client calls and visits to strengthen client relationships.
- Analyze
and resolve service issues promptly.
- Inform
management about complex client issues and resolutions.
- Maintain
client focused working environment for team.
- Work
in compliance with company policies and procedures.
- Identify
and develop new business opportunities with client contacts.
- Utilize
effective problem solving and time management skills in client service
operations.
- Assist
in risk assessment and mitigation activities.
- Develop
process improvements to enhance service efficiency and effectiveness.
- Provide
assistance to less experienced staffs when needed.
- Attend
educational trainings and workshops for professional growth.
- Provide
support in new product development and enhancement activities.
Qualifications
- Business
degree/Diploma certificate with specialization in Administration/ Office
Management/Sales and marketing/customer service or related field
- Minimum
of 1 year and above working experience
- Excellent
communication skills both written and oral
- Keen
attention to detail, ability to exercise initiative, and work
independently
- An
ability to work to tight deadlines
- Loyalty
and a high level of confidentiality
- Proven
experience in customer service
- Team player
How to Apply:
Kindly send your CV to jobs@realtimehrsolutions.com clearly indicating ACCOUNT MANAGER on the subject by 6th May 2016.
Do not attach any certificates
Only shortlisted candidates will be conducted
Kindly send your CV to jobs@realtimehrsolutions.com clearly indicating ACCOUNT MANAGER on the subject by 6th May 2016.
Do not attach any certificates
Only shortlisted candidates will be conducted
