Orange
Telkom
Position: SME - Sales Agent
Reporting
to: Territory
Sales Manager
Range: Contract
Department: Business Market
Role Purpose: Achieves
maximum sales profitability, growth and account penetration within an assigned
territory and/or market segment by effectively selling Telkom Kenya Limited -
Orange products and services.
Personally contacts and secures new business accounts /
customers.
Key
Duties and Responsibilities
- Promote
and sell Telkom Kenya Ltd. - Orange products and services to SMEs and
SOHOs;
- Make
telephone calls and in person visit existing and potential customers to
identify customers’ needs and propose best solutions; optimise customers’
accounts and proactive cross-sell and up-sell;
- Establish
and improve customer relations;
- Ensure
advanced management of merchandise stock & participate fully as
required in merchandise inventory;
- Offer
technical support, dedicating part of the time to handle customer issues,
- Achieve
and maintain the minimum product knowledge score of not less than 90%
- Attend
all scheduled trainings
- Participate
in the weekly online quiz.
- Supplies
management with oral and written reports on customer needs, problems,
interests, competitive activities, and potential for new products and
services.
Academic / Professional Qualifications
- Diploma
/ Certificate in business related field
- At
least 1 year experience in related field (preferably sales, customer
relations or merchandising).
Key Competencies:
- Planning
and organizing and pro-active approach;
- Ability
to multi-task in a high pressured environment;
- Self-motivated
able to work under minimum supervision;
- Customer
and business focused attitude;
- Interest
for new mobile technology and awareness of the market;
- Enthusiastic,
flexible and spontaneous
This position is open to Kenyan Citizens only.
If you
fit the required profile, please apply highlighting how your qualifications,
experience and career aspirations match the requirements for this position.
Application should be sent by latest 15th March 2016, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees.
Application should be sent by latest 15th March 2016, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees.
Apply
through recruitment@orange-tkl.co.ke and quote the preferred duty station and
job title in the subject field.
Only
shortlisted candidates will be contacted.