URC is
a global company dedicated to improving the quality of health care, social
services, and health education worldwide.
With a
non-profit affiliate, the Center for Human Services (CHS), URC manages projects
in over 45 countries, including the United States.
Internationally,
we expand access to and improve the quality of services addressing maternal,
newborn, and child health; infectious diseases, including HIV/AIDS, TB, and
malaria; reproductive health and family planning; food and nutrition; and
vulnerable children and families.
In the
US, we focus on improving communication related to issues like substance abuse,
with a particular focus on reaching underserved populations.
URC’s mission is to provide innovative, evidence-based solutions to health and social challenges worldwide. Please join us in carrying out our mission (http://www.urc-chs.com/).
Division & Project Overview: The URC Quality & Performance Institute (QPI) is a division of URC which serves as an organizing force to bring together best practices, staff experience, partnerships, and documentation on improving health care at URC.
URC’s mission is to provide innovative, evidence-based solutions to health and social challenges worldwide. Please join us in carrying out our mission (http://www.urc-chs.com/).
Division & Project Overview: The URC Quality & Performance Institute (QPI) is a division of URC which serves as an organizing force to bring together best practices, staff experience, partnerships, and documentation on improving health care at URC.
The
USAID Applying Science to Strengthen and Improve Systems (ASSIST) Project is
URC’s flagship project in quality improvement.
ASSIST is managed by URC’s Quality and Performance Institute, (QPI), which has implemented quality improvement and operations research programs in health care since 1981 and continues to be at the cutting edge of health care improvement work in countries around the world.
URC is looking for individuals to fill the position of Knowledge Management and Communications Officer for a USAID funded project Applying Science to strengthen and Improve Systems (ASSIST).
ASSIST is managed by URC’s Quality and Performance Institute, (QPI), which has implemented quality improvement and operations research programs in health care since 1981 and continues to be at the cutting edge of health care improvement work in countries around the world.
URC is looking for individuals to fill the position of Knowledge Management and Communications Officer for a USAID funded project Applying Science to strengthen and Improve Systems (ASSIST).
The
project is a global leader in the implementation, advocacy, development and
promotion of cost-effective methods to design and improve healthcare services
and systems in developing and middle income countries.
University
Research Co., LLC (URC)
Knowledge
Management and Communications Officer
Location: Nairobi
Location: Nairobi
Salary: Commensurate with required experience and
qualifications
Reports
to: Monitoring
and Evaluation Advisor
Position
Level: 10
Roles
and Responsibilities:
Under
the supervision of the Monitoring and Evaluation Advisor, and in close
cooperation with senior management, the Knowledge Management and Communications
Officer will be responsible for managing documentation of ASSIST Kenya activities
and guide the in-country team in synthesizing learning resulting from project
implementation and in packaging and disseminating such knowledge to ASSIST
Kenya, ASSIST Global, USAID Mission, Ministry of Health, URC Partners and other
stakeholders.
S/he
will implement ASSIST strategies on communications and knowledge management,
and will design tools, processes and practices for knowledge sharing.
Specific
duties will include the following:
- Help
implement effective knowledge management practices for ASSIST, and drive
the communication and dissemination of ASSIST projects and activities.
- Coordinate
the ASSIST Kenya team in documenting improvement interventions and results
through multiple media, including video clips, photographs, interviews,
and case studies.
- Lead
in content development for ASSIST Portal related to improving the quality
of health care in Kenya in the areas of service for the most vulnerable
children, health system strengthening, PMTCT, nutrition, HIV/AIDS, MNCH,
RH and any other technical area that ASSIST Kenya may be involved in.
- Write
USAID Success Stories and web stories about improvement interventions and
results, making this information available as appropriate to the ASSIST
portal, USAID Kenya website, and Ministry of Health information channels.
- Assist
in tracking and effectively communicating the results and impact of ASSIST
work in Kenya by supporting ASSIST/Kenya team in the design and
implementation of knowledge-sharing activities in the country during
learning sessions, coaching visits among others.
- Liaise
with knowledge management/communications teams of other agencies and USAID
funded projects that are working in areas relevant to ASSIST Kenya.
- Liaise
with ASSIST staff in other countries to share progress, successes, challenges,
and engage in country to country knowledge exchanges.
- Identify
and pursue avenues for disseminating results of ASSIST’s work in Kenya at
national, regional conferences and at partners meetings.
- Coordinate
and manage the preparation, publication and dissemination of ASSIST
knowledge products and services, including helping to determine the best
media to achieve its dissemination goals.
- Support
in drafting and editing needs of ASSIST team in Kenya.
- Conduct
other assignments related to communications and knowledge management.
Minimum Qualifications:
Required
Experience & Qualifications
- Degree
in communication, information science, journalism or development related
field.
- A
minimum of five (5) years relevant professional experience.
- An
established track record in communications and knowledge management,
including web management, editing, proofreading and copy editing.
- Experience
in developing video documentary, short films, designing newsletters.
- Knowledge
and experience in social media management.
- Excellent
verbal and written communications skills.
- Good
drafting skills and demonstrated ability to prepare reports and
publications.
- Excellent
computer skills, including experience with: Word, Excel, PowerPoint and
Publisher.
- Good
analytical skills and ability to interpret public health and
epidemiological data.
Desired Experience & Qualifications
- Demonstrated
experience working with a variety of stakeholders, including donors’,
senior government officials.
- Knowledge
of USAID communications, knowledge dissemination and knowledge management
are a plus.
- Well-organized,
resourceful with good planning and problem-solving abilities.
- Ability
to work in complex environments with multiple tasks and short deadlines.
- Strong
initiative and the ability to think creatively.
- Ability
to manage time and prioritize multiple projects and tasks.
- Ability
to work independently and as a member of a team.
Please note: Only
candidates who are eligible to work in Kenya for an indefinite period without a
need for sponsorship will be considered for this position.
Project Officer - Quality Improvement
Location: Turkana
- Kenya
Salary: Commensurate
with required experience and qualifications
Reports to: Senior
Quality Improvement Advisor
Position Level: 9
Roles and Responsibilities:
Roles and Responsibilities:
Reporting to the Senior Quality Improvement Advisor in-charge of health service delivery, the project officer will work closely with ministry of health officials in the target counties and other local implementing partners to lead in the applications of improvement methods in integrated clinical settings.
The incumbent will:
- Provide project management support in Turkana.
- Work closely with APHIA Imarisha and sub
county level health management teams within selected counties to support
improvement work in line with the Kenya Quality Model for Health (KQMH).
- Support regional mentors/coaches in quality
improvement.
- Support Quality Improvement Teams and the Work
Improvement Teams.
- Provide support to develop quality indicators,
data collection, analysis and reporting.
- Develop and update materials for training,
coaching and learning sessions.
- Ensure project compliance with USAID rules and
regulations.
Minimum Qualifications:
Required Experience &
Qualifications
- A Bachelor’s degree in Medicine or Nursing
with two years’ experience or Diploma in Clinical Medicine & Surgery
with a minimum of four years’ experience. Those with additional
training in public health and project management will have an added
advantage.
- Demonstrated ability to work independently and
in teams.
- Ability to build networks and partnerships.
- Excellent time management and organizational
skills.
- Exceptional verbal, interpersonal, written
communications, facilitation and presentation skills.
- Proficiency in using Microsoft Word, Excel and
PowerPoint.
- Proficiency in data analysis and presentation.
- Ability and willingness to travel in the field
as and when required.
- Fluent in English and Kiswahili.
Desired Experience &
Qualifications
- Knowledge of USAID/Federal rules and
regulations
- Relevant training in Quality assurance/quality
improvement of health services.
- Demonstrated leadership skills and ability to
build networks and partnership;
Please note: Only candidates who are
eligible to work in Kenya for an indefinite period without a need for
sponsorship will be considered for this position.
Quality
Improvement Advisor
Location: Kitui - Kenya
Salary: Commensurate with required experience and
qualifications
Reports
to: Senior
Quality Improvement Advisor
Position
Level: 11
Roles and Responsibilities:
Roles and Responsibilities:
Reporting to the Senior Quality Improvement Advisor, the Quality Improvement (QI) Advisor will work closely with Ministry of Health (MOH) officials and Local Implementing Partners (LIPs) to support improvements in select health program areas.
S/he
will be responsible for advancing the science of improvement in health care
service delivery at both county and facility levels in accordance with the
Kenya Quality Model for Health (KQMH).
The
incumbent will;
- Engage
with MOH County and Sub-county level Health Management Teams and
Implementing Partners to support quality improvement work in line with the
Kenya Quality Model for Health.
- Support
existing or help establish functional QI infrastructure at all levels
- Develop
and update materials for QI trainings, continuous education, learning
sessions and coaching visits.
- Capacity
building of Training county, sub-county and facility level health
management teams to be quality improvement coaches.
- Mentoring
Quality and Work Improvement Teams and QI coaches at health facilities.
- Conducting
routine healthcare facility audits on quality improvement.
- Prepare
monthly reports and updates
- Participate
in the design, development and implementation of integrated project work
plans together with other technical staff
- Ensure
project compliance with USAID, MOH and organizational rules and
regulations.
Minimum Qualifications:
Required
Experience & Qualifications
- A
minimum of degree in Medicine, Nursing or Pharmacy. Those with a Master
degree in Public Health will have an added advantage.
- Five
(5) years’ experience managing National and County health systems.
- Hands
on skills of health care and health care coverage issues. Those with prior
clinical practice and quality improvement process experience will be preferred.
- Proficiency
in using Microsoft Word, Excel and PowerPoint.
- Proficiency
in data analysis and presentation.
- Experience
in advising, training and mentoring on improvement efforts.
- Exceptional
verbal, interpersonal and written communications skills.
- Excellent
time management and organizational skills
- Ability
and willingness to travel in the field as and when required.
- Fluent
in English and Kiswahili.
Desired Experience & Qualifications
- Knowledge
of USAID/Federal rules and regulations
- Relevant
training in Quality assurance/quality improvement of health services.
- Demonstrated
ability to work independently and in teams.
- Demonstrated
experience in development and improvement of programs addressing
management capacity, quality improvement and sustainability of health care
programs.
- Familiarity
with national and international guidelines and best practices as they
relate to the technical areas.
- Familiarity
with operations of Ministry of Health in Kenya.
Please note: Only
candidates who are eligible to work in the Country for an indefinite period
without a need for sponsorship will be considered for this position.
How to Apply:
How to Apply:
For immediate consideration, please visit URC’s Career Opportunities page at www.urc-chs.com/career-opportunities.
Qualified
applicants can also send a cover letter and detailed curriculum vitae
indicating present employer, and position, daytime telephone number, current
salary, names and addresses of three work related referees to
hrkenya@urc-chs.com.
The
closing date for submitting applications is 11th March, 2016.
You must upload your CV/Résumé and your Cover Letter where indicated. Also, please complete your application form and attach a completed USAID Form 1420 Contractor Employee Biographical Data Sheet as well.
Due to the large number of inquiries we receive, only candidates who have met the required experience & qualifications for this position will be contacted.
You must upload your CV/Résumé and your Cover Letter where indicated. Also, please complete your application form and attach a completed USAID Form 1420 Contractor Employee Biographical Data Sheet as well.
Due to the large number of inquiries we receive, only candidates who have met the required experience & qualifications for this position will be contacted.
No
phone calls please.
However,
since we are active around the world in the field of public health, we may wish
to retain your CV in our database for other/future opportunities, unless you
direct us otherwise.
Thank
you very much for your interest.
URC is proud to be an Equal Employment Opportunity employer.
URC is proud to be an Equal Employment Opportunity employer.
We value and seek diversity in our workforce.
