Relationship
Manager
Job
Ref: RB
06/2016
Department: Advantage Banking
The
Position: Reporting
to the Branch Manager, this role is responsible for leading, directing,
coaching and managing Advantage banking staff in the Centre and driving
profitable revenue and volume growth from the HNW customer portfolio with a
focus on new acquisition, deepening of existing customer relationships and
cross sell thereby improving market and customer share of wallet with the Bank.
Key Responsibilities:- Drive
profitable revenue and volume growth from a portfolio of HNW customers
with a focus on new
acquisitions, deepening of existing customer relationships and cross
selling thereby increase market and customer share of wallet within KCB.
- Achieve
agreed sales targets for new accounts, assets and liabilities by
establishing/recruiting new banking relationships, managing and growing
existing banking relationships with the high net worth individuals who may
include senior management of different corporate companies, local
political figures and well known business people.
- Conduct
a detailed needs analysis for all existing and potential customers to
determine their financial planning needs through proactive calling and
customer visits program, and compile reports including names of customers
called, meetings held and cross sell opportunities identified and followed
through for closure to determine personal sales progress against agreed
targets.
- Working
with Branch Managers or Advantage Centre Manager, manage and execute
innovative micro - marketing plans in the Branch or Centre. Be the
Advantage Banking Champion in the branch and region in order to create
customer product awareness and offer financial advisory services based on
the proposition.
- Manage
Advantage customer requests and transactions in compliance to KCB
operational guidelines and procedures with zero tolerance to operational
risk and frauds.
- Manage
advantage customer portfolio at risk and, monitor account migration and
provisions to ensure that they are within set acceptable business levels.
- Keep
current on business trends and competitor offerings by gathering market
intelligence on loans and accounts to maintain a competitive edge. Create
a lead base of external target market through networking, customer
referrals and attending social events, seminars, trade shows and Industry
events.
- Resolve
to closure customers complaints and follow up to determine if their
complaints were handled satisfactorily.
The Person
- An
undergraduate degree in a Business related field from a recognized
institution.
- Possession
of professional qualifications in business or graduate degree will be an
added advantage.
- Must
have at least 5 years’ experience in General banking, and 4 of which
should be at management level in an affluent/HNW service sector or retail
banking.
- Experience
in Sales, Personal/Business/or Retail Banking.
- 2
years’ experience in Relationship Management with a proven track record of
client acquisition and management
- Experience
Credit Analysis and administration.
- Experience
in Bank operations covering Cash Management, Clearing, Accounts and
Administration.
The above position is demanding for which the bank will provide
a competitive package for the successful candidates.
Foreign Exchange Trader
Department: Treasury
Job Ref: TREASURY 01/2016
Job Ref: TREASURY 01/2016
The Position: Reporting to the Head of FX trading, the job-holder will be responsible for taking on the spot, swap and forward books in order to generate income from FX Trading
Key Responsibilities:
- Drive foreign currency trading in major
currencies- proprietary trading.
- Drive Market making in USDKES and other
currencies where applicable.
- Provide competitive quotes to the FX sales
team and cover client flows.
- Counter party Limit exposure management.
- Ensure Technical analysis for profitable
position taking.
- Build and maintain productive and strategic
relations with counter parties, regulators customers, Sales, ALM, Traders
and stakeholders to drive the development and delivery of business
solutions and revenue growth for the portfolio.
- Interpretation of market fundamentals for
proper positioning of the spot, swaps and forward books.
- Gather market intelligence and offer advisory
to the other desks on global and regional markets.
- Ensure accurate bookings and trade
confirmations.
- Positions and profit reconciliations in
liaison with market risk, finance and back office departments.
- Liaise with other subsidiaries on maximization
of group trading income
- Ensure compliance to the Bank’s policies,
procedures, limits and regulatory requirements.
The Person:
- Bachelor’s Degree in any Business related
field.
- Certified Foreign Exchange and Money Market
Dealer (ACI).
- Master’s Degree in Business related field will
be an added advantage.
- A Bachelor’s degree preferably in a business
related field or Mathematics.
- Possession of ACI dealing certification
- At least four (4) years’ experience in busy
dealing room and must have:
1.
Experience in client quoting, market
making and managing Spot, Swaps.
2.
Experience in using FX trading
platforms.
- Thorough understanding of local and global
market regulations applicable to foreign exchange.
- Good understanding of various limits that
apply to FX Trading and knowledge of risk management and its application
to financial markets.
- Thorough Knowledge of the end-to-end processes
of Treasury products and services
- Should have excellent high quality
interpersonal, communication and negotiation skills with the ability to
network and strong business relations.
- Should be innovative in identifying develop
and harnessing new and existing opportunities for hedging/trading to
maximize business revenue.
- Analytical skills and excellent flair for
numbers.
The above position is demanding for
which the bank will provide a competitive package for the successful
candidates.
If you believe you can clearly
demonstrate your abilities to meet the criteria given above, please submit your
application with a detailed CV, stating your current position, remuneration
level e-mail and telephone contacts quoting the job title/reference in the
subject field
to recruitment@kcb.co.ke
To be considered your application must be received by March 25, 2016.
Only short listed candidates will be contacted.
To be considered your application must be received by March 25, 2016.
Only short listed candidates will be contacted.