IT
Assistant
Reports
directly to the IT
Manager
Job
Description Summary: These
positions is responsible for day to day management of the IT infrastructure and
services as well as coordinate and oversee projects relating to system
development and/or equipment which falls under the responsibility of the IT
department.
Duties
and Responsibilities
Reports
directly to the IT Manager.
People
- Responsible
for managing and directing members of staff on any IT related issues. This
will include training them on any IT related systems and services,
administration of users, monitoring the user on compliance policies and
enforcing the policies related to user of the IT system
Machines
- Assist
the IT Manager in managing all IT hardware of the organization. This will
include evaluate and determine necessary hardware specifications,
installation and setup, regular maintenance and cleaning, repairs and
troubleshooting, maintaining and managing antivirus and ensure that the
systems are up to date. Also ensure that the servers, laptops, firewalls,
switches, routers, televisions sets and music systems are working and in
good condition.
- Ensures
maximum issue resolutions in minimum time
Systems and Software Packages
- Assist
the IT Manager in all systems and software packages. This will include
software compliance, licensing management, ensuring timely updates,
interconnectivity, and system synching, managing and ensuring that backup
as done and up to date. Plan for any upgrades and system and software
changes, user training and support on new and existing systems and
software. Will also be in charge of any domain and email registrations as
required by the organization. The software will include AURA POS, SAGE
Evolution, Payroll, CCTV Software, and Microsoft ERP.
- Help
in the management of the MPESA and Credit card transactions.
Policies
- Assist
the IT Manager in developing, implementing, monitoring and enforcing any
IT related Policies which will include system use, password, backup,
internet use, email, disaster recovery policies and any other policies as
required by the organization.
Auditing
- Assist
the IT Manager in performing system audits which includes verifying
backups, checking computer system usage and monitoring and use of blocked
sites and services
CCTV
- Managing
and configuration of the CCTV systems of the organization. This is to
ensure that they are running and updates.
KRA / ETR Devices
- Managing
and configuration of KRA device like ETR and ESD and advice and recommend
changes on IT issues related to KRA compliance.
Minimum Requirements
- At
least 2 years relevant work experience.
- A
diploma in information technology or any other IT related field.
- Can
work under high pressure environment.
- Be
honest, flexible, committed & fast learning person.
- Integrity
and personal organization and planning skills.
- Valid certificated of Good Conduct.
All interested candidates should send their CV to jobs@steers.co.ke
with the subject as the job title
