Credit Bank is an established
commercial bank and is rapidly growing its branches so as to grow the
network.
To support our growth strategy, we
are looking for dynamic, proactive professionals with strong credential and
relevant work experience to fill the positions below to be stationed in various
branches including Ngong Road Nairobi, CBD Mombasa and Meru.
Relationship Officers
Ref: HRRO/004/2016
Reporting to the Branch Manager, the
incumbents will grow the business by recruiting and retaining customers while
maximizing returns through cross selling and high standards of customer
service.
Key Responsibilities
- Proactively market and generate business
through client recruitment, training, deposit mobilization and
disbursement.
- Undertake regular calls and visits to
customers to ensure effective relationship management.
- Maintain up to date records of all customer
visits for all customer segments.
- Cross sell all products and services to both
existing and potential clients.
- Actively take part in business growth
initiatives including marketing activities, new business sign ups, new
partnerships etc.
- Prepare credit appraisals and present to the
Branch Credit Committee meetings.
- Address all customer queries within stipulated
Service Level Agreements (SLAs).
- Monitor the portfolio quality on daily basis
and proactively institute remedial actions.
- Maintain sound relationships with clients,
partners, and institutions with MOUs including the general public
Minimum Qualification &
Experience Required:
- University Degree preferably in a business
related field.
- At least 3 years’ experience in Banking with
exposure to some or all of the following functions: Sales (Personal /
Business / Retail), Relationship Management, Treasury and Customer
Service.
- Experience in Credit analysis and
Administration will be an advantage.
- Good interpersonal, presentation, problem
solving, and communication skills
- Ability to build strong networks.
- Excellent analytical, planning, organization
and execution skills.
How to Apply
If you believe that you have the required qualifications and experience to fill in the above positions, kindly send your detailed resume together with a cover letter clearly indicating the Ref number to reach the undersigned by 10th February 2016;
If you believe that you have the required qualifications and experience to fill in the above positions, kindly send your detailed resume together with a cover letter clearly indicating the Ref number to reach the undersigned by 10th February 2016;
Head of Human Resources
Credit Bank Limited,
P.O. Box 61064-00200,
Nairobi
OR e-mail hr@creditbankltd.co.ke
Only short listed candidates will be contacted.
Credit Bank Limited is an equal opportunity employer.
Applications are welcomed from all
suitably qualified Kenyan Nationals irrespective of age, gender, race or
disability.
All applications will be treated on
merit basis through fair and open competition.