Position: Cook
Department: Kitchen
Department
Reports To: F & B Supervisor
Reports To: F & B Supervisor
Supervises: None
Key Objectives: This position is responsible for assisting the Chef
and kitchen brigade with the smooth operations of the various kitchens by
performing cooking and food preparation duties.
A cook may prepare and present hot
and cold dishes for the various outlets and prepare and present morning and
afternoon teas, function snacks.
This position is required to
contribute to the provision of high quality food products and services as part
of the kitchen team.
To ensure good food production and
kitchen hygiene under the guidelines of the chef and management.
Duties and Responsibilities
Duties and Responsibilities
- Be in complete charge of the areas assigned to
him by the chef.
- To clean food preparation areas and cooking
surfaces/areas
- To understands the importance of food and
labor costs and maintains efficiency in food production.
- Consults daily with the chef regarding
forecasts and special functions.
- Read food orders or receives verbal
instructions as to food required.eg special diet.
- To verify that prepared food meets
requirements for quality and quality.
- Use information about daily menus to help
coordinate cooking times.
- Assists and supervises stations during the
preparations of banquet foods buffets and menus items.
- Relieves the chef, when reasons arises or when
the management see fit.
- To clean agreed designated areas, in
accordance with laid-down procedures
- Attends briefings, listen carefully to
instructions given by superiors concerning today’s
- service achievements. Also participate in the
daily SOPs and on-the-job training to ensure you can carry out duties
effectively.
- Reports immediately to superior any
misunderstanding, problem, damages or accident with
- guest or staff.
- To have full knowledge of hotel safety and
emergency procedures and compliance with statutory and legal requirements
of fire, health and safety, hygiene, licensing and employment.
- Readily available to perform other duties
which are not included in the job description.
- Ensure compliance of hotel policies and rules
and department Standard Operating Procedures (SOPs).
Minimum Requirements for the Position
- Certificate in a Food Production from a
recognized college
- 2 years’ experience working as a cook
- Excellent communication and interpersonal
skills
- Knowledge about food and presentation
- Well organized, presentable and ability to
work under pressure and long hours.
Position: Waiter / Waitress
Department: Kitchen
Department
Reports To: Food
and Beverage
Supervises: None
Key Objectives: To prepare the service area, including all
necessary items for service and serve customers in a professional, efficient
and courteous manner.
Duties and Responsibilities
Duties and Responsibilities
- To clean agreed
designated areas, in accordance with
laid-down procedures, routines and hygiene
requirements.
- To set tables to laid-down standards, ensuring
that all items used are clean, undamaged and in a good state of repair.
Ensuring change of table linen as required and dirty or damaged linen is
counted and exchanged for clean, usable items.
- To clean tables and ensure they are cleaned as
soon as it is apparent that customers have finished their food or drink
with an acceptable balance between speed, yet allowing customers to finish
their meal without feeling rushed.
- To serve food and beverages in accordance with
laid-down standards, but above all in a professional, courteous manner.
- To ensure sideboards on stations are
adequately stocked with replacement cutlery, linen or other established
needs, be they food or equipment.
- To be totally familiar with the composition of
all menu items.
- To take orders from customers and ensure these
are given to the appropriate person to execute.
- At all times to be aware of and practise good
customer relations, assisting the guest in any way which does not
adversely affect other customers.
- Maximize the prompt efficiency of F&B
service and ensuring guest satisfaction according to the organizations
standard.
- To attend to customer complaints
satisfactorily.
- Signs in and out of duty as soon as reaching
or leaving hotel
- Attends briefings, listen carefully to
instructions given by superiors concerning today’s service achievements.
Also participate in the daily SOPs, on-the-job training to ensure you can
carry out duties effectively.
- Reports immediately to superior any
misunderstanding, problem, damages or accident with guest or staff.
- To have full knowledge of hotel safety and
emergency procedures and compliance with statutory and legal requirements
of fire, health and safety, hygiene, licensing and employment.
- Readily available to perform other duties
which are not included in the job description.
- Ensure compliance of hotel policies and rules
and department Standard Operating Procedures (SOPs).
Minimum Requirements for the Position
- Certificate in a food and beverages sales and
service from a recognized college
- 2 years’ experience working as a waiter
- Excellent communication and interpersonal
skills
- Knowledge about food and food service
Position: Room Attendant
Department: Housekeeping
Reports To: Housekeeper
Supervises: None
Job Summary: The Room Attendant's main function is to clean
guest rooms, corridors, floor, public areas and pantries according to standards
of CMDC
Duties and Responsibilities
Duties and Responsibilities
- Clean all assigned guestrooms including:
dusting, making beds, soiled linen removal from rooms, and retrieval of
clean linen from linen closets, bathroom cleaning, inside window cleaning,
replenish rooms with supplies
- Whilst cleaning the room, verify that all is
in proper condition and order of functioning and reports to
- Supervisor any items that need repair
- Clean corridors and floor public areas around
guest rooms assigned. Also maintain cleanliness of equipment
and pantries
- Keep informed of CMDC product and service
knowledge in order to answer guest questions
- Answer all guest questions/requests in a
friendly and caring manner, take appropriate actions or if needed, refer
the matters to the relevant persons to handle. It may be providing
information, giving an
- extra item such as a towel, etc.
- Verify the physical status of room and updates
Housekeeper of any discrepancies found
- Return and properly tag all lost and found
articles in the Housekeeping Office
- Provide the turn down service to assigned
guest rooms. It involves, but not limited to, turning down the bed,
replenishing guest room and bath supplies and cleaning the bathroom if
necessary. Help control
- guest and cleaning supplies to save costs
- Clean assigned guest rooms, the late check out
and late service required by guests. It involves, but not limited
to, making the bed, dusting the room and furniture, replenishing guest
room and bath supplies, cleaning the bathroom, vacuuming the carpet
- Follow departmental policies and procedures
and service standards
- Report necessary maintenance items
- Follow all safety and sanitation policies
- Any other duties that may be delegated by the
management through the Housekeeper or his/her designate
Qualifications and Skills
- Certificate in Housekeeping and Laundry
techniques from a recognized hospitality college
- Over 2 years’ experience in a 3 star property
with similar capacity preferable
- Ability to use Housekeeping equipment and
machines
- Concern for quality and attention to details
- Ability to work and communicate in a
multinational environment
- Ability to remain calm and composed under
pressure
Position: Storekeeper
Department: Administration
Reports To: Hospitality Manager
Supervises: None
Job Summary: The Storekeeper is responsible for all storekeeping
operations activities including ordering, receiving, issuing, and coordinating
stock, documenting storekeeping transactions, maintaining records, and overseeing
storage of inventory and property for CMDC.
The storekeeper will be in-charge of stores and inventory management of CMDC.
Duties and Responsibilities
The storekeeper will be in-charge of stores and inventory management of CMDC.
Duties and Responsibilities
- Receives and inspects all incoming materials
and reconciles with purchase orders; processes and distributes
documentation with purchase orders; reports, documents and tracks damages
and discrepancies on orders received.
- Maintain accuracy between actual stock balance
and record in the system
- Develop, Implement and enhance the stores
structures and procedures.
- Ensure prompt delivery and dispatch of food,
beverages and equipment
- Work closely with other department to ensure a
smooth flow
- Ensure extreme caution while issuing and
loading materials in the stores
- Conducting and preparation of weekly Stock taking,
stock reports and reconciliation
- Prepare requisition documents for supplies and
make orders
- Ensure no products are out of stock
- Maintain high level of cleanliness and
orderliness in the stores
- Responsible for storage of both food &
beverage and operational stock.
- Responsible for day-to- day check on the
storage facilities for upkeep and hygiene
- Should be able to follow standards for issuing
and receiving stock within the store
- Receiving and inspecting all incoming hotel
materials and reconciling with purchase orders
- Responsible for day – to day checking of the
storage facilities for upkeep and hygiene
- Responsible for storing of both food &
beverage and operational stock.
- Following standards for issuing and receiving
stock within the stores
- Coordinating with the Accountant on
operational control and restocking levels
- Any other business as may be assigned by
management
Qualifications and Skills
- Diploma in Purchasing and Supplies or stores
management or any other related course.
- Minimum experience of 2-3 years in the same
field
- Quality cautious and keen on detail
- Good planning and organizational skills
- Good communication skills both written and
spoken
- Should ideally have some experience in stock
taking or knowledge in food & beverage.
- Should have very good organizational skills
- Must be a computer literate
- Team player
- Ability to work under pressure.
Position: F&B Supervisor
Department: Food
and Beverage
Reports To: Hospitality Manager
Supervises: All service staff
Job Summary: It entails creativity, particularly in Food and Beverage Service and Restaurant development. It combines planning, shift pattern organization and day-to-day management activities.
Reports To: Hospitality Manager
Supervises: All service staff
Job Summary: It entails creativity, particularly in Food and Beverage Service and Restaurant development. It combines planning, shift pattern organization and day-to-day management activities.
It includes the Supervision,
development and performance management of Restaurant staff. In addition, the
F&B Supervisor oversees the daily inventory, sales analysis, profit
optimization and ensures that guests are satisfied with their dining
experience.
The Supervisor also oversees the
daily inventory, Sales Analysis, profit optimization and ensuring that
customers are satisfied with their dining experience.
Job Responsibilities
Job Responsibilities
- Manages and oversee the efficient operation of
shifts in the restaurant.
- Ensures that restaurants operate efficiently
and profitably while maintaining their reputation and character.
- Coordinates a variety of activities within the
restaurant and bistro operations.
- Takes responsibility for the business
performance of the restaurant, as well as maintaining high standards of
food, service and health and safety.
- Efficiently administer and action the daily
Covers, customer report lists, staff rotas, leave forms and other paper
work that is required to ensure accurate reports are accessible.
- Actively be involved in Restaurant staff
related issues and to handle them in a professional manner.
- Assist the Hospitality & Service Manager
in identifying recruitment needs
- Prepares reports at the end of the day/week,
including staff control, food control and sales control and analysis
- Plan and coordinate menus in consultation with
the chef.
- Coordinates the entire operation of the
restaurant during scheduled shifts.
- Manages staff and provide them with feedback.
- Ensures that all guests are welcomed at the
door and seated quickly in a courteous, polite and helpful manner
- Responds to customer complaints.
- Meets and greets customers and organize table
reservations
- Performs training, coaching and mentoring of
restaurant staff on regular basis
Qualifications
- Aged 30 – 40 years
- Kenyan Citizen of high integrity
- Diploma in Hotel Management or service advance
certificate from Kenya Utalii College
- At least 2yrs experience in 3 Star Hotel or
Upmarket Restaurant with Banqueting Facilities
- KCSE Certificate- aggregate C- or above
Position: Housekeeper
Department: Housekeeping
Reports To: Hospitality Manager
Reports To: Hospitality Manager
Supervises: All
staff of housekeeping
Job Summary: The Housekeeper directs and maintains the housekeeping Department, in accordance with the set policies, standards and guidelines.
Job Summary: The Housekeeper directs and maintains the housekeeping Department, in accordance with the set policies, standards and guidelines.
Key Areas
- Establish and implement standard operating
procedures. Constantly compares staff performance to standards.
- Determines dept. priorities & goals and
communicates them to all.
- Monitors all expenses prepare accurate cost
comparisons for all major purchases.
- Directs the set–up of and monitors all dept.
records.
- Ensures communication with other section heads
is open and productive.
- Spot checks rooms for standard placement of
all amenities.
- Ensures the quick and correct handling of
guest requests.
- Ensure that all guest complaints are handled
efficiently and politely.
- Ensures safe working habits.
- Regularly checks machinery operation, cords,
plugs, etc.
- Convene daily departmental briefing.
- Motivates employees, seek out employees
concerns and offers assistance.
- Personally conducts training as required and
on a regular basis.
- Is personally committed to hotel vision,
mission and values, and practices visible management
- Smooth running of the cleaning process in the
rooms department
- Selection, employment, supervision and control
of employees of the housekeeping department including laundry, guest
rooms, and public areas
- Personnel planning on the basis of staffing
guides established by management in accordance with the budget.
- Regular supervision of the established working
methods.
- Planning of the linen requirement, guest supplies
and cleaning supplies for the rooms department
- Planning of the equipment required in
housekeeping
- Determining the daily, weekly, and monthly
cleaning schedules for the entire rooms department.
- Cleaning and control of occupied rooms and
departure rooms, public areas such as lobby, restaurants and public wash
rooms.
Qualifications and Skills
- Aged 30 – 40years.
- Holders of a certificate in housekeeping and
laundry from Kenya Utalii College or any other internationally recognized
hotel training institution.
- Have not less ten (10) years’ experience, 5
years of which must be in a similar position in charge of a busy
housekeeping department in a 3 or 4 star hotel.
- Extensive knowledge of housekeeping services,
including a solid understanding of effective cleaning methods, equipment,
and chemical use.
- Should have basic knowledge of housekeeping
expenses and budgets.
- Computer literacy a must.
- KCSE grade C- or above
Job Title: Training Consultant - Regional Training Programmes
Supervision: Managing Director
Supervision: Managing Director
Purpose of the Job: To strategize, organise and deliver management and
leadership training for capacity building through development of regional
training programmes enable CORAT Africa achieve its purpose of enabling
effective management in churches and church related organizations in Africa.
Scope of Job
The Job Holder is expected to carry
out staff supervision responsibilities as follows:-
Staff Reporting Directly to Job
Holder
- Associate consultants
- Research Assistants
- Interns
Other reporting indirectly
- Training Programmes Coordinator
- Any other as may be designated
Key Responsibilities
Business Development / Implementation
- Lead in the planning and business development
of Regional Training Programmes in order to achieve the annual financial
targets / budget.
- Design, plan and facilitate Training
programmes.
- Plan and coordinate development of training
materials
- Prepare and coordinate preparation of reports
assignments
- Write training materials on assignments
undertaken.
- Develop and nature relationships with
clientele and partners of CORAT Africa in such a way that enhances better
collaboration.
- Identify business opportunities and develop
solutions for implementation.
- Perform marketing activities and develop
proposal for training assignments
- Identify business opportunities out of
existing assignments / contacts and through establishment of new contacts.
- Follow up on participants (Alumni)
- Ensure effective and efficient implementation
of assignments - effective cost control on each assignment through budgets
and cost monitoring tools.
Quality Control
- Prepare and coordinate preparation of reports
assignments
- Establish and maintain quality assurance on
assignments undertaken.
- Supervise and coordinate Associate Consultants
under Regional Training programmes.
- Ensure effective and efficient implementation
of assignments - effective cost control on each assignment through budgets
and cost monitoring tools.
Administrative Roles
- Supervise and coordinate Associate Consultants
under the Regional Training Programmes.
- Facilitate a supportive working atmosphere
where all staff are valued.
- Facilitate authorization of payments on
assignments you are in charge of.
- Ensure successful achievement of your own
annual performance target
- Provide guidance and
necessary support to staff under your
supervision to achieve their respective set performance
targets.
Budgets and Cost Control
- Monitor the annual departmental budget –
Regional Training programmes
- Ensure that every assignment has a financial
budget
- Monitor the assignment against the budget to
avoid cost over run.
- Ensure payments to associate consultants are
within the budget
- Control costs associated with the assignment
such as printing, stationary, traveling etc to ensure that the assignment
is profitable.
Other Responsibilities
- Perform any other duty as will be assigned by
the Managing Director.
Personal Specifications
Education qualification and
training
Essential
- Masters Degree
in Business Administration - Strategic
Management or relevant field from a recognized university
Desirable
- Any other Recognized Professional
Certifications
Knowledge and skills
- Good business development skills.
- Knowledge and understanding in aspects of
training services
- Problem solving skills
- Good organizational and negotiation skills
- Excellent data processing and IT skills.
- Have strong attention to details
- Good communication and public Relation skills
- Conceptual and analytical skills
- Good report writing skills
Experience
- Minimum of 5 years of hands
on experience in training programmes.
Personal Attributes
- High degree of self motivation
- Good interpersonal skills
- Be of smart / professional appearance
- Tested integrity / Transparency
- Creative and innovative
- Mature person with diplomacy
- Client service oriented
especially in pricing and service
delivery.
Judgment and Mental Demand
- Timely decisions in
identification of business opportunities, cost
control and related financial decisions.
- Flexibility in adjusting to sudden changes in
work schedules
Physical demands and work environment
- Ability to travel out of normal work station
and work for long hours, sometimes late into the night and
during weekends and
public holidays depending on the
demands of the specific assignment.
- Be able to cope with work pressure
- Be able to multi –task
Job Title: Management Consultant
Supervisor (Reports to): Director C&R
Purpose of the Job: The main purpose of this position is to strategize, organise and generate solutions to complex challenges while building capacity towards organizational development.
Purpose of the Job: The main purpose of this position is to strategize, organise and generate solutions to complex challenges while building capacity towards organizational development.
Such contribution will enable CORAT
Africa to achieve its purpose of enabling effective capacity enhancement of
Churches, Church related organizations and NGOs in Africa.
Scope of Job
The Job Holder is expected to carry out staff supervision responsibilities as follows:
The Job Holder is expected to carry out staff supervision responsibilities as follows:
Staff Reporting Directly to Job
Holder
- Programmes Administrative Officer
- Research Assistants
- Associate Consultants
Other reporting indirectly
- Interns
- Any other staff as may be assigned
Key Result Areas
Business Development / Implementation
Business Development / Implementation
- Identify business opportunities in consultancy
and research
- Plan and develop consultancy and research
programmes in order to generate the budgeted revenue for the year
- Ensure proper job planning based on the client
needs and financial capabilities
- Design and develop proposals for Consultancy
and Research assignments.
- Design, plan and facilitate workshops,
seminars and consultancy assignments
- Participate in Consultancy and Research
Assignments
- Monitor, evaluate performance and achievement
of Consultancy and Research budget.
- Develop and nature relationships with
clientele and partners of CORAT Africa in such a way that enhances better
collaboration and customer loyalty.
- Identify business opportunities and develop
solutions for implementation.
- Ensure cost effectiveness
and budgetary control measures for adequate
surplus margins on assignments.
- Ensure effective and efficient implementation
of assignments - effective cost control on each assignment through budgets
and cost monitoring tools.
Special Programmes
- Coordinate successful implementation of the
Consultancy Support Services under the Bread for the World Programme.
- Planning for assignments with local partners
in line with CSS funding agreement
- Prepare the Bi – annual narrative reports and
ensure timely reporting to the donor partner
- Coordinate annual proposals for project
funding
Quality Control
- Develop reports on assignments undertaken
- Review reports developed by Interns,
Research Assistants, Consultants and Associate Consultants on
Consultancy and Research assignments.
- Establish and maintain quality assurance on
Consultancy and Research assignments.
- Supervise and coordinate Associate Consultants
on Consultancy and Research assignments.
Administrative Roles
- Facilitate a supportive working atmosphere
where all staff are valued.
- Ensure successful achievement of your own
performance targets.
- Provide guidance and support to staff under
your supervision to achieve their set performance targets
- Facilitate authorization of payments on
assignments in which you are in-charge
- Undertake administrative role and coordination
of the consultancy & research programmes
Budgets and Cost Control
- Monitor the annual departmental budget –
Consultancy & Research Programmes
- Ensure that every assignment has a technical
proposal and financial proposal
- Monitor assignment against budgets to avoid
cost over runs.
- Ensure payments to associate consultants are
within the budget
- Control costs associated with the assignment
such as printing, stationary, traveling etc to ensure that the assignment
is profitable.
Other Responsibilities
- Any other duty as will be assigned by the
Managing Director
Personal Specifications
Education qualification and training
Essential
- Masters degree in Strategic Management
Desirable
- Any other Recognized Professional
Certifications
Knowledge and Skills
- Knowledge and understanding in aspects
- Project Management, evaluations, needs
assessment, feasibility studies, baseline surveys, strategic development
and organizational development
- Good organizational and negotiation skills
- Excellent data processing and IT skills.
- Strong attention to details
- Good communication and public Relation skills
- Conceptual and analytical skills
- Good report & proposal writing
skills
Experience
- Minimum of 5 years of hands on experience in a
Management position.
- Experience in managing Donor funded projects
and reporting
- Experience in Donor reporting
Personal Attributes
- High degree of self motivation
- Ability to work under minimum supervision
- Good interpersonal skills
- Problem solving skills
- Be of smart / professional appearance
- Tested integrity / Transparency
- Creative and innovative
- Mature person with diplomacy
- Client service oriented
especially in pricing and service delivery.
Judgment and Mental demand
- Timely decisions in cost control and other
financial decisions
- Flexibility in adjusting to sudden changes in
work schedules
Physical demands and work
environment
- Ability to travel out of normal work station
and work for long hours, sometimes late
into the night and during weekends and public holidays
depending on the demands of the specific assignment.
- Be able to cope with pressure
- Be able to multi –task
How to Apply
Interested and qualified candidates
should forward their applications enclosing copies of their academic and
professional certificates and a detailed C.V. with contact addresses, email and
telephones of three referees.
CORAT Africa
P.O. Box 42493 – 00100
Nairobi, Kenya
Email: corat@coratafrica.com
CORAT Africa
P.O. Box 42493 – 00100
Nairobi, Kenya
Email: corat@coratafrica.com
Submit your application not later than 1st Feb, 2016.
Only short listed candidates will be contacted.
