Customer Care Officer Job in Kenya

Position: Customer Care Officer
 
Location: Nairobi 
 
Salary: KShs. 20,000
 
Reference No: TRH1202/16
 
Availability: Immediately

Job Description: Our client, a Vehicle Tracking Company located in Nairobi, is looking to hire a proactive, energetic, highly organized individual for the position of a customer care officer. 
 

Our ideal candidate must be very organized and with great interpersonal skills.

Duties and Responsibilities
  • Manage company brand and reputation.
  • Answer to all client queries at all time and assist clients in every way possible.
  • Manage client relations with the company.
  • Assist in developing a strong relationship between the company and its existing and new clients.
  • Be the contact person between the company and the clients.
  • Any other duties as may be so required.
Qualifications
  • Atleast 6 months Experience in a similar position that required management of company communications.
  • Should have atleast a diploma in Public relations, corporate communications or any related field.
  • Should be atleast 25 years of age.
  • Should demonstrate excellent spoken and written language skills with excellent telephone etiquette.
  • Must be highly organized, dependable result oriented and a good time manager.
  • Must be flexible.
If you think you are the person we are looking for, kindly send your CV and cover letter to angeline@therecruitmenthub.co.ke

Remember to quote the reference number on your application

Only shortlisted candidates will be contacted.