Chapacopy is a printing solutions
company offering copying and printing services to both personal and business
segments of the market.
Chapacopy was started in 2012, with
the initial bureaus being Koinange and CrossRoad - Karen.
As part of our continued expansions we are currently recruiting for a qualified and experienced Bureau Supervisors to join our team.
We are seeking professionals who are
qualified and whose primary be responsibility will be to build relationships
with new and existing business customers with the goal of providing total copy
and print solutions as well as enhancing the sales capabilities of our Copy
& Print Team.
Key Responsibilities Include:
- Continuously determine and develop sales
growth opportunities within existing business customers to drive
profitable sales in Chapa Copy print shops, focusing on in store business
development and growth, high level of customer service.
- Ensure the bureau consistently produces
quality products by implementing appropriate quality control thus ensuring
the work is done to perfection and service and delivery is timely.
- Maintain and support existing accounts and
ensure all levels of service and quality are being met to customer’s
expectations.
- Develop a sales culture in store (referrals,
lead generation, up-selling & great customer service) to increase
continuous product awareness.
- Grow copy & print customer base by
actively prospecting and building relationships with business customers,
focusing on identifying top business customers in order to provide them
with an ongoing total print solution.
- Stock management and stock taking on daily
basis; ensure supplies are at acceptable level to avoid any monitoring the
daily sales and submitting a financial report at the end of each day.
- Employee management, daily reporting time.
- Receiving and orienting all new staff into the
bureau; ensure proper orientation, required basic training. Develop
and implement continuous training, coach and mentoring Customer service
assistants to achieve results and build strong customer relationships and
team work.
- Consistently find ways to ensure Customer
Service assistants are satisfied and recognized for wins
- Maintain adherence to all company policies and
procedures; Perform other related duties as assigned
Qualifications / Knowledge /
Experience:
- Bachelor’s Degree in Business Administration
or related field
- Two to four years progressive retail or
printing industry experience, preferably in a supervisory capacity
- Proven Experience developing relationships
with new and existing customers leading to profitable sales
- Basic Computer Skills
Skills
- Results oriented, self-motivated, and driven
by both financial and career opportunities
- Experience selling in a copy and/or print
environment.
- Managing Execution: delegates responsibility
and conveys clear expectations.
- Focus on Service: identifies and anticipates
customer requirements, expectations and needs
- Engage and Inspire: projects a positive image
and serves as a role model to other’s.
- Developing Others: provides feedback,
coaching, and guidance to enhance others development.
- Building Relationships: relates to people in
an open, friendly, accepting manner.
- Leveraging Diversity: creates a respectful and
inclusive environment.
- Results Orientation: demonstrates a strong
drive to achieve meaningful results leveraging sales data and metrics.
- Adaptability: adapts appropriately to
competing demands and shifting priorities.
Application Process
If you meet these criteria and are
enthusiastic about print production and have the drive and passion in design,
we would very much welcome your application.
Please email your CV to kaziyetujobs@gmail.com by
14th February, 2016.
Please note paper application will
not be accepted.
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