Location: Head
Office
Division / Department: Marketing
and Communication
Immediate Supervisor: General
Manager Operations
Overall Responsibility: The
position holder has the responsibility of developing, establishing and maintaining
marketing strategies to meet organizational objectives. Effective management of
the marketing, communications and promotional activities of the organization.
Key Tasks, Duties and
Responsibilities
- Manage and coordinate all marketing,
advertising and promotional staff and activities
- Identify, develop, and evaluate marketing
strategy, based on knowledge of establishment objectives, market
characteristics, and cost and mark-up factors.
- Formulate, direct and coordinate marketing
activities and policies to promote products and services, working with
advertising and promotion managers.
- Maintain effective internal communications to
ensure that all relevant company functions are kept informed of marketing
objectives.
- Oversee creation and delivery of press releases,
advertisements, and other marketing materials.
- Deepen relationships with all media to ensure
the most effective messaging and positioning of the organization.
- Collaborate with Business Development &
Underwriting Functions to develop strategic partnerships activities and
implement the execution framework and strategic plan on identified
opportunities.
- Conduct market intelligence and keep
management informed of changing trends.
- Develop and lead a marketing team that will
develop and execute new concepts, business models, channels and partners
to position business as innovator and leader.
- Formulate, direct and coordinate marketing
activities and policies to promote products and services, working with
advertising and promotion managers.
- Ensure brand positioning and brand equity.
- Any other duties as may be assigned by the GM
Operations from time to time.
Requirements
- Bachelor’s degree
- Master’s degree is an added advantage
- Full professional qualification (CIM or
Relevant)
- 7 years working experience, three (3) of which
should have been at a management level
Competencies
- Knowledge in insurance products and services
- Basic knowledge claims management/handling
- Excellent communication and customer service
skills
- Ability to work under pressure and meet tight
deadlines
Job Title: Underwriting Executive
Division / Department: Underwriting
Immediate Supervisor: Underwriting
Supervisor
Overall Responsibility: The position is responsible for assessing risks in accordance with laid down underwriting procedures in the company and ensure effective and efficient service delivery to customers
Key Tasks, Duties and Responsibilities
Overall Responsibility: The position is responsible for assessing risks in accordance with laid down underwriting procedures in the company and ensure effective and efficient service delivery to customers
Key Tasks, Duties and Responsibilities
- Review all applications for insurance –
determine the profiles of risks presented to the branch / company for
insurance and assess their acceptability or otherwise.
- Review all reports from various service
providers relating to proposals for insurance.
- Review proposals for insurance and adjust
benefits where necessary by reviewing previous files, worksheets, etc.
- Ensure all related activities to underwriting
are properly coordinated and enforced
- Participate in sales initiatives.
- Ensure timely preparation and dispatch of
policy documents.
- Review of suspense items and follow up on
outstanding requirements with a view to reconciling them in record time.
- Timely processing of quotations and tender
documents, credits and refunds.
- Liaising with intermediaries for business
support
- Any other duties assigned by management in
line with task.
Requirements
- Bachelor’s Degree from a recognized university
- 2 years minimum work experience preferably in
insurance industry
- Progress in ACII/AIIK preferable
Competencies
- Knowledge in insurance products and services
- Basic claims knowledge
- Excellent analytical, communication and
customer handling skill
Job Title: Audit Executive
Division / Department: Audit, Risk and Compliance
Immediate Supervisor: Audit
Supervisor
Overall Responsibility: The position is responsible for carrying out audits with a view to ensuring compliance with technical, operational, regulatory and corporate governance through adherence to KOIL procedures.
Overall Responsibility: The position is responsible for carrying out audits with a view to ensuring compliance with technical, operational, regulatory and corporate governance through adherence to KOIL procedures.
Key Tasks, Duties and
Responsibilities
- Review audit assignments including
proper planning, audit testing, schedules and developing audit programs,
working papers or documentation, disclosure of audit findings and drafting
audit reports in close liaison with Head of audit, risk and compliance,
- Carry out routine, continuous and adhoc
audits, compile quality and timely detailed findings, implications and
make necessary recommendations to management for system and controls
improvements,
- Carry out special investigations and make
recommendations as necessary,
- Assist in identifying and investigating
possible risk areas and reporting to management,
- Assist in systems review with a view to
advising on areas that need to be strengthened,
- Assist in preparation of annual audit plan,
- Assist in the review of internal procedures
within the company processes,
- Performing any other duties as required from
time to time.
Requirements
- A bachelor’s degree in commerce or equivalent
- CPA(K) or equivalent/CISA qualification
- 2 (Two) years’ experience in Internal Audit or
in a professional Audit firm
Job Title: Branch Supervisor
Location: K.T.D.A
Division / Department: Underwriting
Immediate Supervisor: Branch
Manager
Overall Responsibility: The
position is responsible for assessing risks in accordance with laid down
underwriting procedures in the company and to ensure effective and efficient
service delivery to customers
Key Tasks, Duties and
Responsibilities
- Reviewing all applications for insurance to
determine the profiles of risks presented to the company for insurance and
assess their acceptability or otherwise.
- Reviewing all reports from various
service providers relating to applicants for insurance
- Ensuring renewal notices are sent out on time
and processing of renewal reports
- Ensuring that all activities related to
underwriting are properly coordinated and enforced
- Ensuring timely preparation and dispatch of
policy documents.
- Assisting the branch manager in signing of
accountable documents.
- Timely processing of quotations and tender
documents
- Liaising with intermediaries for business
support
- Reviewing policies with debt and taking
appropriate action.
- Processing of credits and refunds and other
relevant endorsements
- Assisting the branch manager in day- to- day
administration of the branch operations.
- Supervising and staff development
- Updating and maintaining credit note registers
and policy dispatch registers
- Motivating and talent management of staff.
- Any other duties assigned by management in
line with task
Requirements
- A bachelor’s degree from a recognized
university
- Pass in at least two papers in ACII or
equivalent
- 2 years relevant experience
Competencies
- Knowledge of underwriting and pricing
- Knowledge of products and services
- Claims Knowledge
- Risk Perception and assessment
- Underwriting management process
Job Title: Business Development Manager
Location: Head
Office
Division / Department: Business Development
Immediate Supervisor: General Manager Operations
Overall Responsibility: Responsible for identifying and opening new markets, recruitment and growing business from new intermediaries, soliciting and acquiring business from corporate and large clients, new product development and competitor analysis.
Overall Responsibility: Responsible for identifying and opening new markets, recruitment and growing business from new intermediaries, soliciting and acquiring business from corporate and large clients, new product development and competitor analysis.
Key Tasks, Duties and
Responsibilities
- Generate Business Development and
Distribution strategies and carry out market research within and outside
the Company.
- Prepare annual budget for the business
development function and ensure proper budgetary control.
- Develop pricing strategies, balancing firm
objectives and customer satisfaction.
- Evaluate the financial aspects of product
development, such as budgets, expenditures, research and development
appropriations, and return-on-investment and profit-loss projections.
- Coordinate and disseminate corporate marketing
strategies to the identified distribution channels.
- Identify/pursue new business leads and monitor
customer service relationships.
- Periodic review of business development
policies and procedures to ensure their relevance to the business strategy
and changing organizational needs
- Spearhead product development and enhancement
initiatives.
- Solicit tenders, issue competitive quotes on a
timely basis in line with agreed internal procedures.
- Ensure that large /corporate accounts are
acquired and retained.
- Ensure large / corporate clients are accorded
holistic service.
- Explore new business potential in traditional
and non-traditional areas
- Understand customers’ business requirements
and match them to insurance solutions.
- Preparation of periodical management reports.
- Establish and form relationships with
intermediaries.
- Identify, develop and maintain alternative
distribution channels.
- Any other duties as may be assigned by the GM
Operations from time to time.
Requirements
- A bachelor’s degree from a recognized
University.
- Masters degree is an added advantage
- Full professional qualification (ACII or AIIK)
- 7 years related working experience, three (3)
of which should have been at management level
Competencies
- Knowledge in insurance products and services
- Basic knowledge claims management/handling
- Excellent communication and customer service
skills
- Ability to work under pressure and meet tight
deadlines
Job Title: Assistant Claims Executive
Location: Head
Office
Division / Department: Claims Department
Immediate Supervisor: Claims Supervisor
Overall Responsibility: The position is responsible for processing of non-legal Claims in line with the company policy.
Key Tasks, Duties and Responsibilities
Overall Responsibility: The position is responsible for processing of non-legal Claims in line with the company policy.
Key Tasks, Duties and Responsibilities
- Assist in opening and acknowledging new
claims.
- Assist in appointing of service providers
within the set benchmarks, reviewing their reports, and processing of
claims as necessary.
- Assist in initiating recovery from negligent
third parties and promptly handing file to Legal Section for follow ups.
- Assist in payment to policyholders and service
providers within stipulated company benchmarks.
- Assist in maintenance of registers.
- Assist in maintenance of adequate claims
reserves.
- Assist to respond to correspondence and/or
queries relating to claims falling under area of responsibility.
- Make recommendations on settlements of claims
falling under unit of responsibility.
- Assist in preparation of claims reports e.g.
monthly theft report, monthly salvage report and any other reports which
may be required from time to time.
- Performing any other duties as required from
time to time.
Requirements
- Degree in a relevant field from a recognized
institution
Competencies
- Knowledge on insurance products and services
- Good negotiation skills
- Analytical thinking and flexibility
- Excellent customer handling skills
Job Title: Assistant Legal Officer
Location: Head
Office
Division / Department: Claims
Immediate Supervisor: Legal
Officer
Overall Responsibility: The position is responsible for controlling matters under litigation with external lawyers, all legal cases under their services, and out of court settlements and/or recoveries in liaison with the Senior Legal Officer.
Overall Responsibility: The position is responsible for controlling matters under litigation with external lawyers, all legal cases under their services, and out of court settlements and/or recoveries in liaison with the Senior Legal Officer.
Key Tasks, Duties and
Responsibilities
- Assist in appointment of defense lawyers where
action is brought against the company and ensure at all times the
advocates work in the best interest of the Company.
- Assist in recovery of company outlay from
negligent third parties.
- Assist in negotiating amicably, out of court settlements.
- Review investigation reports, to ensure that
they are comprehensive enough to meet the need for which they were sought,
and recommend remedial action as necessary
- Assist in processing of payments to
claimants and service providers
- Assist in legal research and preparing legal
opinions to both external and internal clients.
- With the assistance of Senior legal officer,
respond to any correspondence and/or enquiries regarding claims legal
issues.
- Maintain adequate reserves for legal claims.
- Prepare legal documents as required.
- Any other duties that may be assigned from
time to time.
Requirements
- Bachelor of Law degree
- Legal Diploma Graduate
- One year relevant experience
Competencies
- Knowledge in insurance products and services
- Basic knowledge claims management/handling
- Legal Knowledge
- Insurance principles and practice
Job Title: Assistant Manager, Legal
Location: Head
Office
Division / Department: Claims Department
Immediate Supervisor: Assistant
General Manager, Claims
Overall Responsibility: The position is responsible for assisting the
Management in planning and execution of effective and efficient operational
performance of the legal section in consistence with the company’s policies and
practice.
Key Tasks, Duties and Responsibilities
Key Tasks, Duties and Responsibilities
- Participate in the appointment and vetting of
service providers.
- Manage the recovery of outlay from negligent
third parties.
- Negotiate amicably, out of court settlements
for genuine claims.
- Authorize payment of decretal or negotiated
sums before expiry of stay of execution.
- Ensure payment of service provider fees within
the set performance benchmarks.
- Conduct legal research and preparing legal
opinions to both external and internal clients.
- Draw, vet, and review legal instruments and/or
documents as may be required by management from time to time.
- Advise management on changing trends in
management of legal claims.
- Facilitate and /or respond to any
correspondence and/or enquiries regarding claims legal issues.
- Control of matters under litigation in liaison
with external advocates.
- Maintain adequate reserves for legal claims.
- Provide on the job training to staff in Claims
Legal section.
- Any other duties that may be assigned to you
from time to time.
Requirements
- Bachelor of Laws degree from recognized
university
- Diploma from Kenya school of law
- At least 3 years post admission experience in
corporate company.
- Working Knowledge of Insurance law and
practice
Competencies
- Attention to details and ability to work with
minimum supervision
- Good interpersonal skills
- Good communication skills (oral & written)
- Good negotiation and problem solving skills
How to Apply:
If you are interested in the position and have the required qualifications, skills and experience, kindly complete and submit a duly filled form fill it in using Application Form available HERE on or before Monday, January 25th 2016.
We are an equal opportunity employer
