BOC Kenya Limited is a market leader
in industrial and medical gases, welding equipment and consumables, medical
equipment and related services.
The company operates to the highest
global standards and has access to the latest in cutting edge research and
technologies provided by its parent company, The Linde Group of Germany.
Candidates are sought to fill the
following positions based in Nairobi.
LPG Manager
The purpose of this role is to
develop and implement competitive strategies for LPG business growth.
Key Responsibilities:
·
Develop strategic plans for growth of
market share, manage the profitability of the LPG business and ensure asset and
operational efficiency.
·
Ensure successful implementation of
competitive strategies for LPG business growth and sustainability.
·
Implement LPG business plans and
business performance against strategic objectives.
·
Keep abreast with current market
trends, monitor customer activities and gather market information, grow customer
base, manage key customer accounts to achieve budget.
·
Gain new business by identifying
gaps; improve profits through effectively optimizing pricing opportunities and
implementing best commercial practices.
·
Maintain current business, grow
market share in selected target sectors and achieve preferred supplier status.
·
Identify new LPG applications and
ensure effective rollouts by the business.
·
Plan infrastructure development for
increased supply to the market and monitor achievement of desired supply.
The successful candidate will be in
possession of a Bachelors degree in related discipline with at least 5 years
extensive experience in LPG business.
The incumbent will have
entrepreneurial responsibility to create an environment that supports new ideas
and a track record of successful business accomplishments.
Ideally the person will be customer
focused and results driven, with high performance and team orientation.
Business acumen, decision making,
cross cultural communication and strong growth drive complete the profile for
this position.
Senior Retail Centre Representative
The purpose of this position is to
ensure delivery of superior customer service.
Key Responsibilities:
·
Service customers professionally and
promptly.
·
Maintain the image of the Retail
Centre to set standards at all times.
·
Ensure professionalism and principles
of good interpersonal skills are demonstrated at all times.
·
Ensure courtesy and efficiency of
staff when dealing with customers
·
Identify customer needs and ensure
customer promises are met.
·
Maintain accurate customer records
and set targets for proactively contacting programmed customers.
·
Ensure the Retail Centre
merchandising displays meets company standards.
·
Ensure all customer orders are
processed as per company procedure and practices.
·
Adhere to credit management and
related policies.
·
Ensure compliance to HSE and that
safety procedures are in place and adhered to.
·
Capture and ensure customer service
improvement (CSI’s) issues raised are actioned timely and closed
The successful candidate should
demonstrate experience in dealing with customers, excellent communication
skills with energy and drive, pleasant but firm personality, high aptitude,
result-oriented, good judgment, responsiveness, self-managed, sales aptitude,
demonstrates initiative and patience when faced with challenges.
University degree with 3 years’
experience in a busy work environment is an added advantage
Applications should be sent to: boceastafrica@boc.com
“Application for LPG Manager or Senior Retail Centre Representative” in the subject line
Or
The Human Resources Manager,
BOC Kenya Ltd.
P.O. Box 18010-00500
Nairobi
Closing Date: 4th December2015