Our Client is currently recruiting a Credit Collections and Recovery Officer
Job Summary: Working closely with the Risk Manager, he /she will ensure compliance with internal credit policies and procedures.
The Job holder will ensure that ALL approved and disbursed loans are fully
repaid as stipulated in the terms and conditions to prevent loss to the
institution due to prompt non-repayment.Job Summary: Working closely with the Risk Manager, he /she will ensure compliance with internal credit policies and procedures.
Key Responsibilities
- Ensure one day arrears management for all disbursed
loans.
- Record and maintain a track of all the
recovery progress for all loans in arrears.
- Prepare weekly arrears reports for all the
branches and follow with them to ensure full repayment.
- Prepare demand letters and ensure that they
are forwarded to the defaulting customers.
- Prepare debt collection instructions to
external service providers to facilitate recover as per the debt recovery
guidelines.
- Prepare reports and make recommendations on
bad debts to be written-off to the management for approval.
- Processes and maintain an updated register on
loan related insurance claims and ensure prompt reimbursement.
- Monitor debt collection response cycles and
contacts as well as credit control performance.
- Manage resource scheduling and the
determination of priority of work and procedures to maximize production
output and success levels.
- Report and monitor all risks associated with
debt recovery.
- Generate compliance reports for use in
decision making and performance appraisals.
- Perform any other duties within the scope of
this position.
Qualifications & Experience
- Business degree
- 2 years’ experience in credit and debt
collection.
- Knowledge in credit management is an obvious
advantage
- Proficiency in IT and T24 skills
- Capacity and willingness to work for long
hours and within strict deadlines.
If you feel you fit the above role, please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke