The Nairobi Securities Exchange (NSE)
is a company licensed by the Capital Markets Authority (CMA) to facilitate the
trading of financial products through the provision of a trading platform for
listed securities.
Front Office Administrator
Overall Purpose: To serve as the first contact for NSE clients,
providing information regarding activities conducted at the NSE and
facilitating efficient delivery of services.
Key Duties and Responsibilities
- Provide hospitality to the NSE visitors.
- Man the switchboard, record all trunk and
mobile calls made through the switchboard, and facilitate internal and
external billing.
- Receive, record and coordinate distribution of
all incoming mail and ensure that all mail is handed in to the CE’s Office
in good time.
- Timely scanning of all public material
information from the listed companies, immediately it is received at the
NSE.
- Ensure that the reception lobby is clean, tidy
and has up to date publications.
- Oversee office cleaning of the ground floor
area.
- Replenish the visitors’ passes for the
security team.
- Facilitate booking of the trading floor
calendar and facilitate arrangement of the hall.
- Providing information and taking of messages
on behalf of staff not at their desks at any given time.
- Keep record and ensure distribution of
newspapers to respective recipients in conjunction with the security
officers and follow up on newspapers or magazines not received.
- Prepare weekly reception reports and when
there is something urgent to report, do this immediately.
- Maintain a daily attendance record of interns.
- Maintain a record book for weekly flowers
replenishment, plants and bins change.
- Receive list of cheques for collection and
unpresented cheques list from Finance department and call the firms for
collection of their cheques as well as regular follow up with the
companies that have not presented their cheques at their bank to do so.
Minimum Qualifications
- Bachelor’s Degree in Business Administration
and/or Diploma in Front Office Management or equivalent focusing on
management.
- Minimum two (2) years’ experience gained in a
busy administration department and preferably in Front Office Operations.
Key Competencies
- Ability to demonstrate an understanding of
service user sensitivities and an understanding of confidentiality issues.
- Understanding of the securities market.
- Excellent verbal and interpersonal
communication skills.
- Skills in telephone etiquette and customer
service.
- Good interpersonal skills.
- Organizational skills sufficient to deal with
competing priorities.
- Sound judgment.
- Effective report writing & record keeping
skills.
- Ability to maintain professional status when
dealing with clients.
- Possession of a positive attitude, high
self-esteem and open mindedness.
How to Apply
If you are up to the challenge and
can clearly demonstrate your ability to meet the criteria given above, please
submit your application with a detailed CV stating your current position,
remuneration, qualifications, experience, names & addresses of three
referees and email & telephone contacts together with copies of your
academic and professional certificates and testimonials to the address below by
close of business on Friday, 23rd October 2015.
The Chief Executive
Nairobi Securities Exchange Limited
The Exchange, 55 Westlands Road
P.O. Box 43633-00100
Nairobi
Email: recruitment@nse.co.ke
Dropping Zone No. 243 Revlon Professional Plaza, 2nd Floor
Only shortlisted applicants will be contacted.