Call Centre Representative
Job Description:
Job Description:
- The ability to solve problems of all type of
customers.
- Ready and able to listen to all aspects of the
customer’s concerns
- Direct the customer to the correct solution as
the problem warrants.
- Performs a variety of tasks.
- Typically reports to the supervisor.
Education and Experience
- Graduate or equivalent
- Proficient in relevant computer applications
and call center systems
- Good typing skills
- Good Personality
- Required language skills
Key Competencies
- Communication skills
- Persuasiveness
- Problem solving
- Adaptability
- Tenacious
- Stress tolerance
- High energy level
Interested candidates who adequately
possess the stated qualifications and skills should apply by sending their
updated CV only to hr@asteriskkenya.com.
Please state your current/previous
and expected salary on your CV.