Job Title: Executive Housekeeper
Reports: General Manager
Position Summary: Supervises all housekeeping employees, has the
authority to hire or discharge, plans and assigns work assignments, give
training for newly recruited employees, audit and inspects housekeeping
personal work assignment and requisition supplies.
Responsibility & Authority:
- Responsible for cleanliness, orderliness and
appearance of the entire Hotel.
- Ensure that rooms are made as per company
standard.
- Prepare Annual Housekeeping Budget.
- Maintain par stock of guest supplies, cleaning
supplies, linen and uniform.
- Organize inventories with Accounts and General
Store for linen, uniform and fixed assets.
- Take care of the budget and budget controlling
for the department. To be fully aware of departmental budgeted and actual
payroll costs and manage by allocating labour resources in line with
forecasted and actual business levels, through productivity ratios and
payroll management.
- Be fully aware of and control departmental
operating costs in line with forecasted business levels.
- Pay particular attention while organizing pest
eradication activities.
- Develop and implement Housekeeping systems and
procedures
- Prepare reports for management information.
- Assist Purchase department in selecting
suppliers for items related to Housekeeping.
- Plan, control and supervise Horticultural
activities.
- Attending and resolving guest complaints.
- Verification of supplies consignments.
- Organize on-the job training and evaluate its
effectiveness.
- Approval of the Functional Manual of the
department.
- Recommend recruitment of new personnel.
Other Routine Responsibilities:
- Daily inspection of public areas and employees
locker rooms.
- Daily briefing of team members.
- Coordinating the preventive maintenance
schedule of rooms and public area with maintenance department.
- Immediately attending to guest requests.
Entry Requirements
Skills
- Use of Windows
- Familiar with use of Micros Fidelio System
- The ability to train and motivate a team
- The ability to be available to work nights,
weekends or public holidays
- Hospitality
- Adaptability: coping with the diversity of
customers and their needs
- Self-sufficiency
- Self-control: handling complaints
- Good relationship skills
- Team leadership
- Taking the initiative
- Discretion
Qualifications
- Minimum three years as a housekeeping
supervisor.
- Fluent in English
- Experience in using Fidelio
How to Apply
If you are interested in this exciting opportunity, please send your CV to apply@dumaworks.com.
If you are interested in this exciting opportunity, please send your CV to apply@dumaworks.com.
As the subject line of your email,
write “Executive Housekeeper 1826” and please make sure to include your name
and phone number in the message body.
If you don’t follow these
instructions, your application will not go through.
Deadline for applications 18th
September 2015
NB: When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over SMS. The SMS with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.
