Job Title: Customer Support Representative
Location: Nairobi
Department: Support
Description:
Help provide support in a fast paced environment where over 800 tickets are
submitted each day. Description:
Work alongside your peers to provide
quick and effective support.
Provide detailed status and statistic
updates to management executives.
Job Requirements:
- Prior experience utilizing Multicraft.
- Prior experience utilizing WHMCS.
- Formal Customer Service experience.
- Technology Savvy.
Key Requirements:
- A proactive, positive, healthy, helpful
attitude.
- Excellent computer Skills.
- Excellent communication skills (Written and
Verbal).
- Very detail orientated and organized.
- Typing skills (minimum typing speed of 70
WPM.)
- Previous experience at a contact center
preferred but not required.
- Able to work with minimal supervision.
- Self starter.
- Have strong initiative and ability to think
outside the box.
How to Apply:
Submit a cover letter, current CV and
3 professional references to support@sahihi.net
Closing Date: October 14th, 2015.
Please Note: The Company does not charge any fee at any stage of the recruitment process.
Closing Date: October 14th, 2015.
Please Note: The Company does not charge any fee at any stage of the recruitment process.
Applicants are advised not to remit
any funds to anyone purporting to facilitate employment in the company.
