Career Opportunities in Mombasa Water Ltd

Our client, Mombasa Water Supply & Sanitation Company Limited (MOWASCO) is the sole provider of water and sewerage services in Mombasa Municipality. 

The company was incorporated in December 2003 under the companies Act Chapter 486 of the Laws of Kenya as a consequence of the Water Sector Reforms in the country.

The core mandate for MOWASCO under the Water Act 2002 is to protect, harness and develop potential of water resources to ensure availability of quality water to the residents of Mombasa County and to maintain the assets leased to the Company by Coast Water Services Board (CWSB). 

To achieve its vision “To be a reputable provider of world class customer focused water and sewerage services” and to assist the Company in implementing the water sector reforms in Mombasa County, MOWASCO is seeking to recruit a strategic and futuristic leader who is performance driven and passionate about water reforms to fill the position of Procurement Manager based in Mombasa.

Reference Number: 130-PEO00526 

Roles & Responsibilities
 

The successful candidate will be responsible for providing leadership and efficient and effective procurement of goods and services commensurate with the stated specifications, compliance with procurement legislation and company policies and procedures. 

S/he will also be responsible for development of the annual procurement plan, advising management on best practices and ensuring value for the organization expenditure. 

Additionally, s/he will be responsible for the safe custody of and proper management of goods.

Responsibilities include:

• Provide overall effective leadership on procurement and in the department.
• Advise management on procurement issues and giving updates to ensure compliance of the relevant legislation.
• Prepare the annual procurement plan in line with legislation, budget and company policies.
• Taking accurate minutes as Secretary to the tender committee.
• Ensure smooth, speedy and efficient procurement of goods and services.
• Ensure stocks safety, delivery and control to reduce losses.
• Prepare clear tender documents terms of reference to ensure they are compliant with standard procedures.
• Prepare tender offer letters, contracts and relevant documentation.
• Ensure local service and purchase orders are prepared correctly and delivered to suppliers in timely manner.
• Ensure that the various procurement committees discharge their duties as prescribed.
• Verify goods in accordance with specifications upon delivery.
• Ensure full compliance with legislation and company policies.

Requirements

• Bachelor’s degree preferably in Commerce, Finance, Procurement/Supply Chain Management or relevant field Business Studies.
• Diploma in Supplies/Procurement/Supply Chain Management from Kenya Institute of Supplies Management or an approved institution.
• 10 years working experience in procurement in a busy organisation, 5 of which must be in a senior management position.
• Demonstrate knowledge and understanding of relevant public procurement legislation and its application, especially the Public Procurement Oversight Authority 2005, and the Public Procurement and Disposal Act.
• Should demonstrate ability to prepare high quality requests for proposals, tender documents
• Must demonstrate effective and efficient hands on experience supporting user departments to prepare tender documents.
• Should demonstrate experience and knowledge of and capability of tender evaluation methods for both high and low value works, goods and services including technical and organisation development consultancies.
• Knowledge of donor funded tender procedures.

Additional Information

• Good planning and organisation skills.
• Should demonstrate excellent oral and written communication skills, including report writing skills.
• Good planning skills.
• A good team player able to foster team work.
• Should have demonstrated managerial and leadership skills

Managing Director based in Mombasa.

Reference Number: 130-PEO00528 

Roles & Responsibilities
 

The successful candidate will be responsible for providing the overall leadership of the company, developing, executing and achieving the overall business strategy, objectives, and sustaining a its revenue growth, and development of its human resources as well as ensuring compliance to the relevant legislation, risk management and implementing Board policies and resolutions.

The position ensures that the Company meets its strategic objectives in a changing environment to achieve overall goals of the Company.

Responsibilities:

• Provide leadership in the development and implementation of the Company’s strategic plans to enhance profitability and shareholder value.
• Ensure the business promotion is carried out as per developed and formulated plans so as to attain planned rate of return of assets.
• Ensure effective mobilization and utilization of resources.
• Advise the board on the Company’s performance.
• Cultivate and encourage a productivity culture of results in the Company.
• Establish, direct and manage the Company’s managerial, financial and operational systems, procedures and controls to ensure that they are professional, workable and sustainable.
• Provide strategic direction on new investments, business opportunities and change initiatives.
• Nurture the organization’s human resource and ensure that appropriate management structures and policies are developed and implemented.
• Entrench and sustain a customer focused approach in areas of the business to maintain high service delivery standards.
• Provide relationship management and networking with local and global business partners and stakeholders.
• Promote sound corporate governance and ethical standards.
• Provide proactive public relations and enhance the Company’s corporate image.
• Should have ability to develop and translate missions and visions into strategic plans and results.

Requirements

• Postgraduate degree in Business administration, Finance, economics, Water management.
• Bachelor’s degree in either any of the following: Civil, Water Engineering, Water Technology, Finance, Business, Economics, Management, Social Sciences , Law or relevant studies from a recognized university.
• 8 years traceable experience in management, 5 years of which must be at senior management level.
• Membership to a professional body in the relevant professional field is desirable.

Additional Information

• Must demonstrate a track record of providing leadership and turning around business through innovative identification of solutions.
• Demonstrate ability to provide effective leadership in managing a dynamic environment and diverse stakeholders and workforce.
• Should have a demonstrated track record of achievements in a business environment.
• Should have demonstrated excellent skills in developing and executing successful business strategies.
• Background and hands on experience in business development.
• Good Knowledge of financial management.
• Experience in an utility company may be an added advantage.
• Must demonstrate team management, excellent leadership and interpersonal communication skills.
• Good background or knowledge working in, and implementing computerized systems.
• Good knowledge of and ability to driving change.

Manager Business Operationsbased in Mombasa.

Reference Number: 130-PEO00523 

Roles & Responsibilities

• Ensure the billing cycle does not fall behind schedule by liaising with Business Unit Managers officers.
• Develop strategies on the appropriate revenue collection methods.
• Assist in the interfacing of both financial and commercial information to eliminate fraud.
• Enhance revenue base for the company.
• Ensure collection of old debts in consultation with finance department.
• Support the Business Unit Managers resolve operational staff and financial matters.

Requirements

• Bachelor's Degree in Commerce/Business administration
• 8 years in performing similar duties 3 of which must be in management position.
• CPA II

Additional Information

• Demonstrated experience in managing a diverse team.
• Ability to work within set guidelines and provide solutions independently.
• Must exhibit excellent competencies in people management, problem solving skills and decision making.
• Good background in providing business operations support in an environment with busy operations.
• Must have excellent communication skills –oral and written.
• Have a track record of planning, obtaining results through people.

Low Income Consumer Service Manager based in Mombasa.

Reference Number: 130-PEO00527 

Roles & Responsibilities
 

The successful candidate will be responsible for providing overall leadership and implementing Low Income Consumer Services (LICS) Policy and Strategy. 

S/he will also be responsible for community engagement and participation processes to ensure successful pro-poor service delivery and local capacity development.

Responsibilities:

• Support the Company in developing and implementing a successful Low Income Consumer Services (LICS) Policy and Strategy.
• Develop staff capacity as well train and support stakeholders to engage in participatory process to create awareness and ownership of pro-poor service delivery.
• Ensure mainstreaming and delivery of pro-poor WASH service components during fundraising, scoping, development and implementation phases of all projects in Mombasa County.
• Develop and implement commercially-oriented water and sanitation strategies to reach all the un-served low-income consumers in the city.
• Lead in developing, fundraising and utility-oriented pro-poor water and sanitation service models in accordance with local context.
• Manage local partnerships and stakeholders within the County, to elicit interest and support towards full implementation of utility plans for scaling up services to the low income consumers.
• Support the MD and GMBCS in managing relations with key bilateral and WOP partners, International Financial Institutions and other development agencies in regard to LICS.
• Provide leadership to staff and Business Unit Managers in managing relations with Low Income Customers and local stakeholders within the low income areas.
• Effectively manage relations with county government, Water Operator Partnership partners and stakeholders for proper coordination of, and project delivery inputs.
• Exercise overall management of the LICS Projects in the utility that includes staff, funds and other resources, ensuring optimal utilization and keeping expenditure in line with approved budgets
• Prepare and timely submit periodic, and whenever necessary, ad hoc reports to the Managing Director and Project Manager WSUP.

Requirements

• Bachelor’s degree in Business Studies, Bsc. in Civil, Water, Mechanical Engineering, or relevant Technical degree, Community Development, Social Work, Social Sciences or Development Studies.
• Possession of a Higher National Diploma in Civil or Water Engineering/Technology, advantageous but not essential.
• A minimum of 8 years of demonstrable competence and experience in managing water supply and sanitation in a community or Water Utility.

Additional Information

• Basic understanding of pro-poor Urban WASH service delivery.
• A team player, driven by own initiative, good communicator and have ability to work under minimum supervision.
• Demonstrated planning and community mobilisation background.
• Must demonstrate excellent oral communication skills as well report writing skills.

General Manager, Internal Auditbased in Mombasa. 

Reference Number: 130-PEO00522 

Roles & Responsibilities

• Develop and provide professional leadership to sustain best practice in good governance, and fostering team work across the company.
• Prepare and implement of short term and long term audit plans.
• Conduct and report audit findings to the Board Audit Committee.
• Contribute to the strategic management of Financial Services.
• Conduct quarterly audits to assess adequacy of established internal controls and good governance practices, and providing solutions to mitigate any risks.
• Prepare reports for management, committees and Divisions/Departments.
• Responsible for ensuring that all external audit and regulatory audit recommendations are fully implemented.
• Support the Board and management to develop policies and Standard Operating Procedures to ensure the company’s systems and processes are effective adhered to on a continuous basis.

Requirements

• Bachelor of Commerce in Accounting / Finance/Economics or other Business related degree.
• CPA (K) or ACCA and a full member ICPAK, or relevant recognized professional body.
• Certified Internal Audit certification with at least 5 years post qualification experience.
• At least 7 years’ experience, of which three (3) of which must be at a senior management level and four (4) in a top audit firm.

Additional Information

• Ability to establish and retain effective working relationships with other staff and to communicate clearly and effectively both orally and in writing.
• Excellent report writing skills.
• Team leader with great interpersonal, communication and presentation skills.
• Complex decision making skills within time frame involving known and uncertain variables.
• Significant contributions in policy formulation having a long term impact on departments as a whole as well as relationship with external sources.
• Good interpersonal, communication and presentation skills.
• Knowledge of audit procedures, including planning, techniques, test and sampling methods involved in conducting audits.
• Knowledge of computerized accounting and auditing record keeping systems.
• Ability to gather, analyze and evaluate facts and to prepare and present concise oral and written reports.
• Ability to maintain current knowledge of developments related to business matters of interest to internal audit, particularly legislation changes and developments as they affect charities, and new auditing techniques and practices.

General Manager, Engineering and Strategy based in Mombasa. 

Reference Number: 130-PEO00524 

Roles & Responsibilities
 

The successful candidate will be responsible for overseeing the company technical operations for water and waste water to ensure the technical assets of the company are acquired, maintained and operated according to standard specifications stipulated by the service agreement between the umbrella Water Services Board and Company’s Water Board. 

Oversee the implementation of the overall Strategic Plan with emphasis to engineering and strategy.

Responsibilities:

• Plan long term and short term programmes in water supply and sewerage systems including feasibility studies.
• Overall responsibility of management of projects including planning and design of water supply and sewerage systems and other relevant engineering projects.
• Identify clear criteria for identification and prioritization of projects.
• Provide strategic and technical leadership in the technical division to ensure provision of high quality services.
• Support engineers in ensuring quality and timely responses to requests, in compliance with standards and procedures.
• Steer the development of departmental policies, procedures and action plans in line with the company mission and objectives.
• Ensure that technical audits are carried out on time and remedial action taken.
• Oversee operation of comprehensive departmental reports and budgets to the Managing Director to facilitate decision-making.
• Manpower planning for the division; making recommendation for recruitment, deployment and promotion.
• Train and development of the technical staff including engineers, technicians and artisans.
• Ensure that all water and sewerage services infrastructure is operated and maintained to the required standards.
• Advice the company on the acquisition of capital assets and on all technical matters.
• Provide technical expertise and advice in the acquisition of contractors and consultants for major works.
• Provide overall supervision of major works.
• Participate in setting performance targets for technical staff in the company.
• Oversee the planning and co-ordination of quality, maintenance and engineering (capacity works) related issues.
• Ensure good quality of water to customers and produce reports in a timely manner.
• Any other duty assigned by the MD, BoD or Committees.

Requirements

• Bachelor’s degree in Civil Engineering or its equivalent.
• Must be registered by the Engineers Registration Board of Kenya.
• 10 years’ experience with at least 3 years in a senior management position.

Additional Information

• Demonstrates hands on experience in developing, managing, implementing strategic water infrastructure successfully in medium or large WSP or project.
• Have a successful track record of managing and significantly reducing physical non-water revenue .
• Hands on experience in designing and implementing new and upgrading water distribution systems.
• Must demonstrate having successfully managed operations and maintenance of water distribution.
• Traceable experience in implementing corporate strategy in a dynamic environment.
• Should possess excellent interpersonal communication skills and experience in dealing with donor agencies.
• Should possess sound and excellent business development knowledge and skills gained preferably in the water sector or in a busy and dynamic organization.
• Must have excellent understanding of the Kenyan water reforms.
• Must be able to lead a team in a dynamic work environment;
• Possess relevant computer application skills.
• Possess leadership qualities and be a team player with a high degree of integrity and ability to relate across different professional functions and situations.
• Be a team player and uphold collective responsibility.
• Be able to drive change in a dynamic environment.

General Manager, Business and Customer Service based in Mombasa.

Reference Number: 130-PEO00525 

Roles & Responsibilities
 

The purpose of this position is to ensure that the strategy for service delivery and revenue generation is put in place and effectively implemented. 

S/he is responsible for providing overall effective leadership in the division and utilisation of staff. 

In addition s/he is accountable for business development and ensuring income streams in minor, major and kiosk segments are developed, maintained and that the revenue generated is collected. 

Furthermore s/he will be responsible of ensuring policies on opening and closing of accounts are fully complied with and providing high customer service standards and maintenance of accurate customer records.

Responsibilities:

• Ensure provision of timely and high quality client services that meets or exceed their expectations.
• Develop and implement systems for positive customer relations management.
• Manage and supervise commercial aspects of the Company’s operations, particularly as they relate to revenue generation.
• Promote new ideas and business solutions that result in extended service to the existing and new clients.
• Develop long-term business strategies and operating plans that reflect the longer-term goals and priorities.
• Ensure the provision of comprehensive commercial information systems, including up-to-date customer database, to achieve the overall Company revenue objectives.
• Ensure timely, complete and accurate reading and billing of services and subsequent collection.
• Carry out customer surveys and proposing improvements arising from feedback received.
• Develop departmental policies and procedures and actions plans in line with overall company mission and objectives.

Requirements

• Bachelor’s degree in Business Studies, Commerce, Finance Economics or relevant Business Studies.
• 10 years’ experience with at least 3 years at senior management level.

Additional Information

• Experience working in an environment that is commercially driven.
• Demonstrate track record of developing and sustaining successful business strategies.
• Background managing a results oriented business department in a medium or large commercial organisation with a demonstrated success record.
• Demonstrate experience providing successful leadership to a large team and fostering team work.
• Must possess excellent communication and written skills.
• Demonstrate knowledge and hands on experience developing and implementing effective customer. service policies, procedures, standards and improving customer satisfaction.

Additional Requirements

Shortlisted candidates will be required to satisfy the requirements of Chapter Six of the Constitution of Kenya, 2010.

1. Certificate of good conduct from the Directorate of Criminal Investigations
2. Clearance Certificate from Higher Education Loans Board (HELB)
3. Tax compliance certificate from Kenya Revenue Authority (KRA)
4. Clearance from the Ethics and Anti-Corruption Commission (EACC)
5. Report from an Approved Credit Reference Bureau (CRB)

How to Apply

For more details on the positions above and information on how to apply, visit our website www.pwc.com/ke/en/executive-search.html to search for the position and send your application to reach us by Friday 25 September 2015 at 5pm.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and present positions. 

Include your day and evening telephone numbers, email address and names and address of three referees. 

Only applications received online will be processed and only shortlisted candidates will be contacted.

Shortlisted applicants will be required to satisfy the requirements of Chapter Six of the Constitution of Kenya, 2010. 

Canvassing in any form will lead to disqualification.