M-KOPA is seeking:
Position Title: Product Test Engineer
Location: Nairobi HQ
Position Start: As
Soon As Possible
About M-KOPA Solar: M-KOPA Solar, headquartered in Nairobi, Kenya, is the global leader of "pay-as-you-go" energy for off-grid customers.
Since its commercial launch in
October 2012, M-KOPA has connected more than 200,000 homes in Kenya, Tanzania
and Uganda to solar power, and is now adding over 500 new homes each day.
The success of M-KOPA (M= mobile, KOPA= to borrow) stems from making solar products affordable to low-income households on a pay-per-use installment plan.
Customers acquire solar systems for a
small deposit and then purchase daily usage "credits" for US $0.45,
or less than the price of traditional kerosene lighting. After one year
of payments customers own their solar systems outright and can upgrade to more
power.
All revenues are collected in real-time via mobile money systems (such as M-PESA in Kenya) and embedded GSM sensors in each solar system allow M-KOPA to monitor real time performance and regulate usage based upon payments.
This connected design means that
M-KOPA is processing vast amounts of data (i.e. over 10,000 mobile payments per
day) via the company's proprietary cloud platform, M-KOPAnet.
As of May 2015 M-KOPA employs over 650 full time staff across East Africa and sells through a network of 1,000 direct sales agents. It has also commenced licensing its technology to partners in other markets.
M-KOPA has been recognized for its
pioneering business mode and scale, notably winning the 2015 Zayed Future
Energy Prize, being selected as the top New Energy Pioneer at the 2014
Bloomberg New Energy Finance awards and earning the 2013 FT/IFC Excellence in
Sustainable Finance Award.
Role Profile
Key Accountabilities
- Testing of prototypes under development (for
example, life cycle and functional testing) including development of
testing processes, executing test plans, and documentation of
results.
- Provision of technical support for initial
customer trials of new products.
- Provision of technical assistance for customer
issues brought to M-KOPA’s customer care team.
Incumbent Requirements
- Ability to read circuit schematics and board
layouts in an ECAD program (for example, EAGLE).
- Experience analyzing and debugging electronics
at the PCB level.
- Experience with MySQL an added advantage.
- Knowledge of hardware (embedded hardware) and
firmware interaction is an added advantage
Education:
- Bachelor’s degree in electrical engineering or
electronics.
Experience:
- Project management experience.
Remuneration: Competitive covering a monthly salary, performance
bonus and medical benefits reflective of the candidate’s experience and skills.
How to Apply
To apply, send an updated detailed
copy of your CV and a cover letter expressing why you feel you would be an
excellent candidate for the role to careers@m-kopa.com with the subject
ENG-PTE-2036
Position Title: Payments Analyst
Location: Nairobi
HQ
Position Start: As Soon As Possible
Reporting to: Head of Data
Overall Purpose: This
objective of this position is to ensure that all payments are accurately
processed in a timely fashion.
About M-KOPA Solar: M-KOPA Solar, headquartered in Nairobi, Kenya, is the global leader of "pay-as-you-go" energy for off-grid customers.
Since its commercial launch in
October 2012, M-KOPA has connected more than 200,000 homes in Kenya, Tanzania
and Uganda to solar power, and is now adding over 500 new homes each day.
The success of M-KOPA (M= mobile, KOPA= to borrow) stems from making solar products affordable to low-income households on a pay-per-use installment plan.
Customers acquire solar systems for a
small deposit and then purchase daily usage "credits" for US $0.45,
or less than the price of traditional kerosene lighting.
After one year of payments customers
own their solar systems outright and can upgrade to more power.
All revenues are collected in real-time via mobile money systems (such as M-PESA in Kenya) and embedded GSM sensors in each solar system allow M-KOPA to monitor real time performance and regulate usage based upon payments. This connected design means that M-KOPA is processing vast amounts of data (i.e. over 10,000 mobile payments per day) via the company's proprietary cloud platform, M-KOPAnet.
As of May 2015 M-KOPA employs over 650 full time staff across East Africa and sells through a network of 1,000 direct sales agents. It has also commenced licensing its technology to partners in other markets.
M-KOPA has been recognised for its
pioneering business mode and scale, notably winning the 2015 Zayed Future
Energy Prize, being selected as the top New Energy Pioneer at the 2014
Bloomberg New Energy Finance awards and earning the 2013 FT/IFC Excellence in
Sustainable Finance Award.
Role Profile
Key Accountabilities
Planning & Organization
- Proactively update the payments-affecting
activities calendar and implement all processes necessary to mitigate risk
- Produce regular housekeeping reports to allow
for an accurate measure of the status of both successful and failed
transactions and timely view of customer and agents affecting issues at
any point in time; highlighting any exceptions to the supervisor.
Customer Excellence: Internal/External
Customer Engagement & Relationship Management
- Coordinate with Finance (accounts receivables,
VAT and revenue) to ensure timely and accurate financial booking,
reporting and reconciliations.
- Coordinate and work closely with all payment
partner channels in resolving any outstanding unidentified and
un-reconciled payments and timely escalation of potential errors.
- Work closely with internal and external IT
Operations in ensuring timely resolution of payment related activities –
batch processing/uploads, report extracts, replications, etc.
- Conduct reconciliation of customer payments
made out through the channel in a timely manner.
- Manage timely and accurate application of
payments and top ups to the customer account
- Conduct timely reporting and regular
escalation of key customer affecting issues to the supervisor
- Conduct root cause analysis and resolve simple
to medium complexity customer facing problems across numerous processes
and systems
People Excellence: Learning &
Growth
- Provide ongoing guidance and support to other
business users and team members on payments.
- Develop and agree with the supervisor on plans
to continue build own skills and knowledge.
- Keep build and improve skills that may enhance
the operation activities from finance prospective for this area.
Process Excellence: Operational
Efficiency & Risk Management
- Recognize, propose and drive enhancements to
ensure weaknesses/gaps are addressed in the payment processes and systems
- Assist in the development of test
cases/scenarios for any changes, additions or enhancements to payment
processing and reconciliations
- Perform User Acceptance Testing on any
changes, developments and additions of payment channels
- Perform continuous analysis to seek and
implement improvements in the payment reconciliation processes the
efficient use of resources
- Assist the supervisor in the definition &
documentation of all relevant business processes for payment
reconciliations
Incumbent Requirements
- Good understanding of accounting principles;
best practices and procedures
- Comfortable working with people at senior
levels
- Strong communication/negotiation skills
- Strong analytical and presentation skills
- Strong Excel skills
- Ability to manage own work load and meet
aggressive deadlines and deliverables
- Persistence with problem solving and solution
recommendation
- Outcome Focused and Result Oriented
- Excellent interpersonal and business writing
skills
- Experience of working in a complex business
environment
- Strong understanding of IT systems and quality
assurance processes
- Ability to adapt to changing priorities,
workload and tasks
- Attention to detail
- Ability to work well in a team environment
under demanding and stressful conditions
- Fluency in English & Swahili
Education:
- Bachelor’s Degree in Finance or Accounting, or
its equivalent
- Professional Accountancy Certification (CPA(K)
or ACCA)
Experience:
- 3 years of experience in performing end to end
payment reconciliation in telecoms or utilities environment from a
business perspective
- Good understanding of financial flow of transactions,
preferably in Revenue/Collections stream in fast growing company
Remuneration: Competitive covering a monthly salary, performance
bonus and medical benefits reflective of the candidate’s experience and skills.
How to Apply
To apply, send an updated detailed
copy of your CV and a cover letter expressing why you feel you would be an
excellent candidate for the role to careers@m-kopa.com with the subject
EV-DPA-2035
Position Title: Knowledge Base Product Manager
Location: Nairobi,
HQ
Position Start: Immediate
Contract: Three month probation leading to rolling one year
contract
Overall Purpose: This person will be a part of the product
management group within the technology team. This person will be responsible
for the overall utility, look, feel, and maintenance of the company knowledge
base.
This person will responsible for both
creating content as well as managing other knowledge experts in the business to
be creating and updating other content.
About M-KOPA Solar: M-KOPA Solar, headquartered in Nairobi, Kenya, is the global leader of "pay-as-you-go" energy for off-grid customers.
Since its commercial launch in October 2012, M-KOPA has connected more than 200,000 homes in Kenya, Tanzania and Uganda to solar power, and is now adding over 500 new homes each day.
The success of M-KOPA (M= mobile, KOPA= to borrow) stems from making solar products affordable to low-income households on a pay-per-use installment plan.
Customers acquire solar systems for a
small deposit and then purchase daily usage "credits" for US $0.45,
or less than the price of traditional kerosene lighting.
After one year of payments customers
own their solar systems outright and can upgrade to more power.
All revenues are collected in real-time via mobile money systems (such as M-PESA in Kenya) and embedded GSM sensors in each solar system allow M-KOPA to monitor real time performance and regulate usage based upon payments.
This connected design means that
M-KOPA is processing vast amounts of data (i.e. over 10,000 mobile payments per
day) via the company's proprietary cloud platform, M-KOPAnet.
As of May 2015 M-KOPA employs over 650 full time staff across East Africa and sells through a network of 1,000 direct sales agents. It has also commenced licensing its technology to partners in other markets.
M-KOPA has been recognized for its pioneering business mode and scale, notably winning the 2015 Zayed Future Energy Prize, being selected as the top New Energy Pioneer at the 2014 Bloomberg New Energy Finance awards and earning the 2013 FT/IFC Excellence in Sustainable Finance Award.
Role Profile
Key Responsibilities
Key responsibilities will include but
are not limited to:
Company Knowledge Base Management
(75% of time):
Own the user experience, content, and
content maintenance of the overall M-KOPA Knowledge Base which is built using
Microsoft Sharepoint. This includes:
- Ensuring key business users of the site can
easily find and use relevant information they need to do their jobs
- Ensuring all key content on the site is up to
date, meaningful and accessible
- Manage knowledge experts in the business who
are responsible for keeping specific sections of the knowledge base up to
date
- Producing key content in areas that don’t
require special expertise the document library is up to date and correctly
versioned
- Ensuring all staff members are properly
trained and actively using the system
- Ensuring any technical / operational issues
are prioritized and dealt with by the Sharepoint Technical Operations
team.
Content Generation (25% of time):
- Generating new and relevant content that meets
the requirements of the business. This can include writing company blogs,
user “How To” guides, updating frequently asked questions, creating
business process diagrams, social media, etc.
Requirements
- Strong experience managing information and
knowledge in a medium/large organization
- Strong communicator able to manage people
across multiple functions, locations and cultures
- Experience documenting or gathering business
requirements and business processes
- Ability to get things sorted out quickly and
efficiently
- Experience engaging communities using digital
media and creating digital content
- Degree in some form of information and system
management a bonus
Remuneration: Competitive covering a monthly salary, performance
bonus and medical benefits reflective of the candidate’s experience and skills.
How to Apply
To apply, send an updated detailed copy of your CV and a cover letter expressing why you feel you would be an excellent candidate for the role to careers@m-kopa.com with the subject EV-KBPM-2033.
Position Title: Credit Analyst
Location: Nairobi HQ
Position Start: As
soon as possible
Reporting to: Head of Data
Overall Purpose: The
role of the Credit Analyst is to understand, analyze and make recommendations
about the portfolio performance.
The role requires someone who is
highly competent with numbers, analytical techniques and translating these to
actionable outcomes for the business.
The person who fills this role should
be independently minded, with excellent communications skills and strong grasp
of business processes.
About M-KOPA Solar
M-KOPA Solar, headquartered in
Nairobi, Kenya, is the global leader of "pay-as-you-go" energy for
off-grid customers.
off-grid customers.
Since its commercial launch in October 2012, M-KOPA has connected more than 200,000 homes in Kenya, Tanzania and Uganda to solar power, and is now adding over 500 new homes each day.
The success of M-KOPA (M= mobile, KOPA= to borrow) stems from making solar products affordable to low-income households on a pay-per-use installment plan.
Customers acquire solar systems for a
small deposit and then purchase daily usage "credits" for US $0.45,
or less than the price of traditional kerosene lighting. After one year
of payments customers own their solar systems outright and can upgrade to more
power.
All revenues are collected in
real-time via mobile money systems (such as M-PESA in Kenya) and embedded GSM
sensors in each solar system allow M-KOPA to monitor real time performance and
regulate usage based upon payments.
This connected design means that
M-KOPA is processing vast amounts of data (i.e. over 10,000 mobile payments per
day) via the company's proprietary cloud platform, M-KOPAnet.
As of May 2015 M-KOPA employs over
650 full time staff across East Africa and sells through a network of 1,000
direct sales agents. It has also commenced licensing its technology to partners
in other markets.
M-KOPA has been recognized for its
pioneering business mode and scale, notably winning the 2015 Zayed Future
Energy Prize, being selected as the top New Energy Pioneer at the 2014
Bloomberg New Energy Finance awards and earning the 2013 FT/IFC Excellence in
Sustainable Finance Award.
Role Profile
Key Accountabilities
- Analyze credit data at a portfolio and
segmented level.
- Assist with quantifying & defining
customer segmentation.
- Prepare reports with recommendations of how to
improve the quality of the portfolio.
- Devise, test and implement tests to improve
credit performance of the portfolio.
- Produce a monthly credit risk report.
- Leads effort to identify and implement metrics
and measurement of risk data.
Incumbent Requirements
Education:
- Relevant bachelors’ degree.
Experience:
- 4 years credit experience with non-traditional
credit providers is an advantage.
- Understand credit methodologies.
- Have previously written credit strategies or
significantly contributed to
them.
Knowledge / Skills:
- Excellent SQL & advanced excel skills
- Relevant financial or credit certification is
a plus
- Highly numerically articulate.
- Credit strategies
- Strong presentation skills
Remuneration: Competitive monthly salary, performance bonus and
medical benefits reflective of the candidate’s experience and skills.
How to Apply
To apply, send an updated detailed copy of your CV and a cover letter expressing why you feel you would be an excellent candidate for the role to careers@m-kopa.com with the subject EVD-CCA-2034
Deadline for applications is 24th September, 2015.
Applications coming in after this
date will not be considered.
Please Note: Due to the large number of applications received by us, we regret that you will not be contacted unless you are short listed for the post and invited for an interview. Therefore, if you have not heard from M-KOPA within 4 weeks of the date of the deadline your application, you should assume that you have not been successful on this occasion.
This measure has been taken in the interests of efficiency and cost effectiveness and we apologize for any inconvenience this may cause.
