ActionAid is an international
anti-poverty agency formed in 1972. We are a partnership between people in poor
and rich countries working together to end poverty and injustice.
Directorate: Institutional
Development
Position: I.T
Intern
Location: Nairobi
Duration: Minimum
full time fixed term contract of 6 months
Allowance: A
monthly stipend will apply.
Purpose of the Role: To
provide I.T technical support to the International Secretariat in Nairobi to
enable achievement of organizational objectives.
Key responsibilities include but not
limited to:
·
Respond to user requests for service,
troubleshoot problems and help develop solutions.
·
Support PC hardware components,
desktop operating system software, and application software.
·
Perform minor repairs to equipment
and arrange for other servicing needs.
·
Identify and report system issues to
vendors. Monitor and test resolution of those issues sent to vendors.
·
Monitor antivirus software and
updates and repair computers infected with spyware, adware and/or viruses.
·
Monitor backup systems and procedures
to ensure data security.
·
Record activities, solutions and
other responses to request for service.
·
Assist in maintaining inventory
records and documentation for equipment.
·
Consult with vendors, perform
research and evaluate products to assist in the selection and purchase of
equipment and installation or upgrade of systems.
·
Assist users in determining
appropriate software solutions to meet needs.
·
Develop and provide user training for
basic hardware and software use.
·
Provide backup technical support for
network including router, firewall, and wireless access point.
·
Maintains open communication and
positive working relationship with staff.
·
Perform other duties/projects as
assigned.
Desired Skills & Experience
The successful candidate will have:
·
A bachelor’s degree or diploma in a
business, communications or computer related field or related field
·
·Proficiency in computer applications
with a basic understanding of computer network cabling and network file and
print services.
·
Applicants must also have experience
supporting recent versions of Microsoft Office Applications,
·
Experience with networking
technologies and printer support is preferred.
·
Applicants must have awareness of the
PC hardware components, desktop operating system software, and application
software.
·
Exceptional customer service skills,
solid troubleshooting skills, ability to work well in a team environment,
excellent oral and written communications skills and the ability to work under
minimal supervision.
·
Interested applicants should possess
excellent analytical skills and the ability to troubleshoot and resolve
hardware and software problems.
·
Have the ability to research and
understand technical documentation, and an understanding of how to apply
various technical resources.
·
Applicants should have the ability to
perform tasks such as operating systems and application software installations
and upgrades, as well as virus protection and eradication.
·
Appreciation and ability to work in a
multicultural context.
·
Must be available and willing to
commit at least six (6) months initially for an internship.
Application Procedures
Applications should be sent with your
CV, motivation cover letter by no later than 31st August, 2015.
You are requested to highlight in the
motivation letter how specifically you meet the criteria for this role.
Please clearly indicate which
position you are applying for.
All Applications send to: Vacancies.Africa@actionaid.org
Interns will be selected on merit, based on their cumulative academic performance, extra-curricular activities and interview performance. Internship applications from women graduates and those from disadvantaged communities are especially encouraged by AAI. Interns must have the eligibility to work within the country offering the Internship and be over 18 years of age.
Due to high volumes of applications received, we can only correspond with short listed applicants. Should you not have received feedback on your application within two weeks of the closing date, please consider your application unsuccessful.
ActionAid International will not
consider candidates from recruitment agencies. We reserve the right to withdraw
any of our vacancies at any time.
ActionAid International promotes diversity and welcomes applications from all section of the community.
Post Title: Human
Resources, Organisational Development Officer
Country Office: ActionAid
DRC
ActionAid International is a leading
antipoverty development agency working in over 40 countries in Africa, Asia and
Latin America.
In DRC, ActionAid works with poor
communities and local partners in North-Kivu, South Kivu and Kinshasa to end
poverty and injustice.
ActionAid International DRC (AAIDRC)
is urgently looking for a qualified, experienced and self-motivated person to
fill in the position of HROD Officer to be based Bukavu, DR Congo starting as
soon as possible.
As a member of the HROD department,
the Human Resources, Organisational Development Officer is responsible for:-
·
Supporting Head of HROD in
recruitment processes, contract management, performance management systems,
career development, staff learning and development, maintaining employee
salaries and benefits;
·
Providing support in the department
to ensure best practice in development, reviewing and implementation of
organisational policies, systems and procedures.
·
Developing, appraising, supporting
and maintaining a competent & motivated Administration & HR unit team;
·
Providing specific advice and
guidance to managers and employees on a variety of HR issues;
·
Maintaining and updating all employee
records (hard and electronic records)
·
Coordinating the HROD reporting
process in compliance with all reporting frameworks;
·
Supervising and coordinating the
proper functioning of administration and logistics unit and in line with
organizational strategies, policies and procedures;
·
Analysing procurement requests and
develop service contracts /agreements for outsourced services and regularly
monitor the performance of service providers to ensure that the contracts are
respected in line with organisation procure goods and services for respective
stakeholders in line with the finance policy and business strategy;
·
Ensuring maximum security of the
organization’s assets/ properties by periodically carrying out an assets
auditing to review the reliability and integrity of assets management
information & activities;
·
Provide administrative and logistical
support to staff and visitors.
To be eligible to apply for the role
you should have:
·
Bachelor’s degree in social sciences,
human resources, OD, business studies;
·
Membership of relevant professional
Institute;
·
A minimum of 3 years progressive
experience and responsibility in human resource management and administration;
·
Good knowledge of National Labour laws
and Employee Relations Systems;
·
Strong planning and organisation
skills and have demonstrated ability to routinely process highly confidential
and sensitive personnel issues in a professional manner;
·
Ability to make sound
administrative/procedural decisions and judgments and an analytical approach to
problem solving is essential;
·
Experience of establishing strong
working relationships with colleagues from different functions and cultures;
·
Experience of a flexible approach to
managing and prioritising a high workload and multiple tasks in a fast paced
environment with tight deadlines;
·
Records management skills and
experience are essential;
·
Strong and effective communication
skills, with proven ability to negotiate and influence change, with
sensitivity;
·
Strong organisational and computer
skills are essential.
Application Procedure
If you would like to apply please
send your CV and cover letter quoting the expected pay to the Country
Representative, Email address is DRC.Job@actionaid.org with copy to Clement.Kone@actionaid.org
by no later than 31st August, 2015.
You are requested to highlight in the
cover letter how you specifically you meet the criteria for this role.
Please clearly indicate which
position you are applying for in the subject line.
Qualified women are highly encouraged to apply.