PAC (Pan Africa Christian)
University, a Chartered Private University, is seeking to fill the position
outlined below from suitable candidates.
Job Title: Front Office Assistant
Reporting to the Administration
Manager, the Front Office Assistant shall manage the University’s front office
desk operations and ensure that the highest degree of customer satisfaction is
attained.
Minimum Requirements
- Education: A Bachelor’s degree in Business
Administration or related filed
- At least two years’ experience in a similar
position preferable in a University set up;
- Good command of written and spoken
English
- Excellent customer service skills
- Excellent presentation skills
- Ability to exercise judgment when dealing with
problems or issues that may arise
- A high degree of proficiency in MS Office
suite
- Understand and adhere to PAC University
Statement of Faith.
Key Responsibilities for the Front
Office Assistant
- Answer telephone, screen and direct calls and
also provide relevant information to callers/enquirers;
- Welcome and direct all University Visitors to
the correct destinations;
- Handle new or existing student enquiries and
direct to the relevant office for further assistance if need be;
- Record keeping of all new walk in enquiries
for academic programs and submission to recruitment and admissions office
for follow up;
- Ensuring that the University programs fliers
and brochures are available for all new enquiries;
- Deal with enquiries from the public and
customers;
- Ensure knowledge of staff movements in and out
of the organization;
- Monitor visitor access and maintain security
awareness;
- Provide general administrative and clerical
support to the Administration department;
- Receive and sort mails and deliveries;
- Schedule appointments, maintain appointment
diary either manually or electronically;
- Control inventory relevant to the University
front desk;
- Ensure the reception area is neat tidy and
well maintained at all times, flowers are watered and report any
maintenance issues to the Administration office;
- Managing the day-to-day administrative
operations of the Front desk;
- Participation in public relations activities
during University functions;
- Ensuring customer satisfaction surveys are
regularly conducted and provide feedback to the Supervisor as stipulated.
How to Apply
If you believe you are the right
candidate for any of the above positions, kindly send your application letter
and detailed Curriculum Vitae to The HR & Admin Manager, Pan Africa
Christian University, on email to jobs@pacuniversity.ac.ke; not later than
Friday, 28th August, 2015.
Only shortlisted candidates will be
contacted.
Pan Africa Christian University is an
equal opportunity employer and canvassing will lead to automatic
disqualification.
Thank you for visiting our website www.pacuniversity.ac.ke