Our client Innscor Kenya Limited, a
franchise of Innscor International Franchising (IIF), has been the proud name
behind an exciting range of quick service restaurant (QSR) brands, franchised
across Africa.
They are searching for highly
motivated and self-driven candidates to fill in the following positions:
Assistant Restaurant Manager
(10 Positions)
The Assistant Restaurant Manager will
be in charge of ensuring smooth running of restaurant operations including supervisory
of staff and inventory, ensuring quality standards and handling queries.
Principal Duties / Tasks and
responsibilities
·
Forecast short term and long term
operational requirements and obligations in order to maintain adequate finances
·
Responsible for banking process
including filling in of banking slips and ensure that cashiers do not at any
time pile up banking slips.
·
Fully accountable for petty cash and
float and ensure availability and correct handling of the same.
·
Handle all queries from customers or
suppliers for each complex without diverting calls or referring complaints to
head office.
·
Ensure product quality that meets the
brand set standards
·
Supervise all inventory teams during
monthly physical count of inventory items and compare stock register balances
of items against physical count.
Qualifications, Experience and
Knowledge:
·
Bachelor’s Degree or advanced diploma
in Hotel and Restaurant Management
·
Over 4 years’ experience in managing
a startup restaurant at the level of a manager
·
Must be a team player, show
responsibility and initiative with minimal supervision
·
Ability to manage deliverables, and
communicate effectively with team members
Dial a Delivery Operations Manager
The Dial a Delivery Operations
Manager will be in charge of ensuring food delivery hygiene standards are
strictly maintained according to the Innscor Kenya policies and procedures and
in accordance with local requirements.
Principal Duties / Tasks and responsibilities
·
Analysis and reporting of identified
faults in customer satisfaction
·
To come up with promotion that
increase turnovers, increase customer count or increase awareness
·
Ensure that the requirements of
safety, health and work environment are maintained
·
Ensure all riders are trained and
evaluated according to the Innscor Kenya policies and procedures
·
Ensure all bikes are maintained and
operating according to the Innscor Kenya procedures and policies
·
Ensuring that insurance covers and
bikes inspection are procured or done on time
·
Carrying out performance appraisal to
all riders
Qualifications, Experience and
Knowledge:
·
Bachelors’ degree in Public
Administration and Management, Business Management or any Social Science Degree
or any other relevant field from a recognized institution
·
A Diploma in Transport or Fleet
Management
·
Must have served as a Transport /
Fleet Management/manager Officer for at least three years (3) in a busy
institution or large organization
·
Must have proven experience in
managing riders/drivers and allocation of transport in a busy environment.
·
A valid driving license
Training Manager
The Training Manager will be in
charge of implementing the in-house organizational plans and strategy on training
and development needs.
Principal Duties / Tasks and
Responsibilities
·
Plan departmental/functional training
budgets, forecast costs and delegate numbers as required by organizational
planning and budgeting systems.
·
Design and continue to improve
training courses and programs necessary to meet training needs or manage this
activity via external provider(s).
·
Ensure training activities meet with
and integrate with organizational requirements for quality management, legal
stipulations and health and safety,
·
Assess relevant training needs for
staff individuals and organization in consultation with departmental heads
·
To actively search, creatively design
and implement effective methods to educate and enhance training
·
Conduct follow-up studies of all completed
training to evaluate and measure results.
·
Develop trainer development programs
and coach others
Qualifications, Experience and
Knowledge:
·
Bachelor’s Degree in Social Sciences
or related disciplines from a recognized institution
·
Must have Certificate on Training of
Trainers
·
At least 4 years of relevant
experience
·
Proven track record of having
successfully trained a large work force and management in an hospitality
organization
·
Team player with ability to impart
knowledge, persuasion skills and ability to motivate staff.
Interested candidates are requested
to forward their updated CVs to recruit@virtualhr.co.ke by 8th July, 2015
stating their current and expected remuneration, daytime telephone contacts and
addresses of three referees.
Only shortlisted candidates will be
contacted.