Vacancy: Field Officer
About us: Soko is an innovation in global fashion and technology: a brand that connects online consumers to global makers and handcrafted jewelry from the developing world.
Soko’s mobile technology empowers artisans and consumers alike, in support of its mission to create an online marketplace where international consumers can buy unique and quality pieces directly from artisans around the world.
Definition of the Role: The Field Officer acts as a liaison between Soko and the artisan community.
He/she aims to assess their needs,
implement all relevant programs as outlined by the Supervisor / Management,
address problems and facilitate trainings and collect relevant content to
improve sales within the web community.
Role: To be proactive in providing tailored support and
information to anyone in the artisan community.
This would include the field visits
through different areas of Nairobi, promoting relevant technical competences,
business tools, production standards, support services where applicable and
developing/facilitating a network of artisans who believe and promote our
e-commerce platform.
Scope: A field officer promotes a wide range of educational and developmental activities to all members of the artisan community.
Scope: A field officer promotes a wide range of educational and developmental activities to all members of the artisan community.
Soko's business literacies kits aim
to translate key business skills into user-friendly, context-appropriate tools
for our artisans.
This enables our vendor community to
better adapt and respond to selling their products online to a global market.
Duties: While tasks vary depending on the specific role and departmental priorities, they typically include:
Duties: While tasks vary depending on the specific role and departmental priorities, they typically include:
- Engaging with individuals and community
groups.
- Identifying local interests and needs and ways
to meet them;
- Helping potential artisans to overcome
existing barriers to learning
- Formulating service plans and priorities, in
cooperation with other organizations
- Encouraging and influencing the development of
new learning opportunities through formal and informal community meetings
as well as individual mentoring by mentors;
- Community capacity building through training
and communication with artisans through bulk SMS and other communication
means.
- Identifying the training needs of the artisans
and providing for them; working with Recruitment & Programs
Manager to design and implement training modules during monthly
mentors’ meetings.
- Develop relationships with artisans and
understand their context.
- Develop relationships with other relevant
local organizations that might be able to provide support and information
in regard to any area of interest.
- Contribute to content creation efforts
(website features, blog posts, photos of events ect).
Desired Qualities:
- Effective communicator, able to engage with
diverse groups of people
- People-person
- Ability to multi-task
- Creative and critical thinker
- Training and/or Event planning experience
- Some photography experience is ideal
- Bachelor’s Degree or related technical
field or equivalent practical experience
- Must be able to work independently and be self
confident in addressing a crowd
- Interest in working with smartphones for data
collection
- Previous research work experience is an
advantage
- Must have excellent organization and time
management skills
- Must be extremely detail-oriented and able to
balance multiple tasks at once
- Must demonstrate a high level of
professionalism and integrity
- Outgoing, energetic and friendly personality
who is able to manage stress well
- Must be comfortable receiving detailed feedback
in order to improve performance
How to Apply
If interested in this amazing opportunity, passionate to innovate and grow within emerging markets while having fun, send your CV to info@shopsoko.com with the subject title FIELD OFFICER CV
If interested in this amazing opportunity, passionate to innovate and grow within emerging markets while having fun, send your CV to info@shopsoko.com with the subject title FIELD OFFICER CV
