Career Opportunities in Kopo Kopo Kenya

Banks, mobile operators and other financial service providers in emerging markets are partnering with Kopo Kopo to use our Business OS platform as a way to digitize merchants through payments.  

The Director of Technology Solutions will lead a team responsible for deploying and supporting implementations of the Kopo Kopo Business OS in different markets.

We’re hiring! Director, Technology Solutions

 Nairobi, Kenya

The Director will report directly to the CTO.  

The Director will manage a growing team of Solutions Engineers and Operational Support Analysts.  

The Director will liaise with Partner Relationship Managers responsible for successful delivery of OS solutions.  

The Director will also closely collaborate with the Core Technology team responsible for building new products.

Roles and Responsibilities
  • Manage a team of 10+ software engineers and technical support analysts
  • Coordinate multiple, simultaneous implementation projects across different geographies and time zones
  • Set and manage expectations with integration partners including establishing key relationships with IT counterparts
  • Ensure timely and quality delivery of new services
  • Establish and maintain a 24/7 technology support infrastructure post-implementation
  • Collaborate with the Core Technology and Product team in strategic planning of product development activities.
  • Maintain a dynamic set of partner-facing technology materials including integration guides
  • Assist Partnership Relationship Managers and Sales team on selling new services
  • Provide timely and accurate reporting to Partner Relationship Managers and others
Desired Skills and Experience
  • Bachelors degree in computer science, computer engineering or related IT field (Graduate degree a plus)
  • MBA or Master’s in Technology Management a plus
  • 7+ years with a top-tier management or technology consulting firm or the equivalent in-line experience delivering enterprise-level software
  • 5+ years of project management experience
  • 2+ years web application development experience, capable of deeply understanding and working at all layers of a web application stack; designing and implementing large, distributed and scalable services
  • Able to manage diverse, simultaneous projects of varying complexities.
  • Demonstrable experience in playing a leadership role with a team of engineers that successfully “shipped” products.
  • Experience leading the development of successful products in an agile environment
  • Experience with cloud computing and multi-tenant and single-tenant software architecture
  • Familiarity with our development stack which includes Ruby on Rails, Postgresql, Android, Apache, Phusion Passenger, Ubuntu Linux, AWS, JavaScript (Angular.js), Bootstrap and use tools such as JIRA, GitHub, Square Squash, Jenkins, Redis, New Relic among others
  • Willingness to travel to in-market projects
  • Flexible working hours to accommodate global presence

We’re Hiring! Business Development Director

Full-Time Position

Reporting to:
 Vice President, Global Business Development

 Nairobi, Kenya (preferred)

Summary: The Business Development Director, based in Nairobi, leads business development activities in our Africa group for all new and existing clients. 

This senior position will provide strategic leadership in business development in order to maintain a healthy, productive client pipeline of new business. 

The role also includes day to day management of all sales activities, including management of outside sales professionals and partners, to ensure the Kopo Kopo Africa meets all revenue targets. Areas of focus include:

Winning new business
  • Develop additional customer relationships in existing Kopo Kopo markets (e.g., Kenya, Ghana, Rwanda).
  • In cooperation with relationship managers, close new business with existing customers for new features such as Grow cash advances.
  • Prospect for new customers in new African markets.
  • Close new business as per the agreed-to Kopo Kopo business development plan.
Conducting the full range of business development activities
  • Develop, implement and run processes from prospecting through deal signing.
  • Maintain high quality standards for proposals, business cases, commercial frameworks.
  • Manage business development and pricing process (e.g. proposals, business case building, commercial frameworks and contracts).
  • Manage contract negotiations with input as needed from Kopo Kopo legal and executive teams.
General Responsibilities
  • Maintain a professional and effective communication to all levels, stimulating initiatives, innovations, and motivation for continuous improvements
  • Represent Kopo Kopo Kenya when directed, at conferences, meetings, corporate reviews, committees and working groups, to work on sales opportunities, marketing initiatives or other such ideas as conditions present
  • Report Weekly and Monthly results to the Kopo Kopo management team
Characteristics of a successful candidate:
  • You listen and understand the customer’s reality, challenges and “pain” and translate those needs into internal discussions. You can clearly create problem statements, strategies and actions.
  • You get things done and are results oriented. You take charge of people and processes, and follow up on the details. You manage yourself.
  • You are a strong team player who commands respect through relationships and teamwork. You can obtain buy-in from stakeholders and create shared objective to get things done, rather than on reporting hierarchies.
  • Your are self assured, mature and not afraid of big challenges.
  • You do as you say and say as you do. You bring accountability and transparency in everything you do.
  • You have progressive B2B Business Development experience preferably in the IT, Internet, Advisory, Consulting or Banking Sector. Familiarity with the Heiman & Miller Conceptual Selling approach a plus.
Desired Skills & Experience
  • University level degree required
  • 5+ years sales and business development experience with specific experience on enterprise software sales to large organizations
  • Sales life cycle management in the area of SME
  • Passion for relationship building
  • Deep understanding of selling to highly hierarchal organizations
  • A good knowledge of the mobile operators corporate products and services
  • Demonstrated understanding/experience of the operation of mobile payments
  • Strong communication skills
  • Passion and enthusiasm for world-class customer service
  • Strong skills in Microsoft Word, Excel and PowerPoint


Email your CV and cover letter with subject line: Business Development Director to