Career Opportunities in CIC Insurance, Kenya

CIC Insurance Group is the leading Co-operative insurer in Africa and one of the top three insurance companies in the country. 

CIC Insurance Group consists of three subsidiaries; CIC General Ltd, CIC Life Assurance Ltd and CIC Asset Management Ltd; currently CIC has businesses operating all over Kenya with 23 branches. 

In order to execute its ambitious growth and expansion strategy, CIC wishes to recruit high caliber individuals to fill the following position:

Assistant Underwriter - CIC Life
 
Job Purpose: Assess and prudently underwrite Life business on commercially sound terms and to ensure that all underwriting and documentation duties in the department operate effectively and efficiently

Duties & Responsibilities
·                     Perform underwriting function for submitted proposals within risk guidelines and archiving the information in manual and electric form
·                     Verify product rates are adequate and within reinsurance terms before risk acceptance
·                     Confirm all proposal forms are captured electronically and premiums posted.
·                     Submit reassurance returns on a quarterly basis
·                     Issue and dispatch proposal forms to the branches and the policy documents to the clients
·                     Submit reports to the management on areas of operation
·                     Stationery requisition and reconciliation done on a monthly basis
·                     Ensure service providers are paid on a monthly basis
·                     Ensure service providers are paid on time
·                     Ensure invoices are paid out to the relevant service providers and answer any querries they may have
·                     Ensure returns for substandard, death is done
·                     Sensitive customers on new products, policies, processes and terms to cross sell
·                     Follow up on renewal lapses
·                     Ensure timely receipt capture and posting and allocation, capture of policy loan repayments
·                     Develop and ensure a clear communication process
·                     Help with job training of new staff
·                     Contribute and support a harmonious relationship with the various pay points
·                     Ensure premium refunds are timely and accurately done
·                     Ensure all policies due for deduction are correctly done and money remitted
·                     Ensure timely delivery of launch schedules to the various pay points
Academic Qualifications
·                     Minimum Bachelor of Business administration in Accounting and Finance or bachelor of commerce in Accounting, Finance and Insurance or Bachelor of Science in Actuarial Science
Professional qualifications
·                     Progress in insurance professional papers ACII or AIIK
Relevant work experience
·                     At least 1 year as an underwriter in a busy working environment or related field
Skills, Knowledge and Competencies
·                     Excellent communication skills especially vocal and listening
·                     Computer literate in MS Office and other office applications
·                     Excellent interpersonal skills
·                     Good analytical skills
·                     Knowledge of trends in insurance underwriting
·                     Training skills
·                     Innovative

Underwriter, CIC Life

Job Purpose: Assess and prudently underwrite Life business on commercially sound terms and to ensure that all underwriting and documentation duties in the department operate effectively and efficiently

Duties & Responsibilities 
·                     Assess business risk proposal
·                     Process schedules and issue policy document and endorsement
·                     Ensure proper and accurate debiting and crediting
·                     Quotation for clients in consultation with the underwriters where necessary
·                     Process commission of agents and brokers
·                     Ensure timely renewal notification
·                     Ensure timely renewal confirmations- endorsements and debits
·                     Processing of premium refunds
·                     Attend to customers and intermediaries inquiries
·                     Reconciliation of policy holders’ premium accounts and ensure outstanding premium is paid
·                     Medical underwriting for all cases above free cover limit
·                     Preparation of business monthly reports
·                     Supervising, assigning tasks and coordinating activities in the section in the absence of the assistant manager
Academic qualifications
·                     Bachelor’s degree in any discipline preferably in finance, accounting, actuarial science, insurance
Professional qualifications
·                     Good progress in ACII or AIIK
Relevant work experience
·                     3 years as an underwriter in a busy working environment or related field
Skills, Knowledge and Competencies
·                     Excellent communication skills
·                     Problem solving skills
·                     Customer care skills
·                     Consistent and decisive
·                     Good analytical skills
·                     Computer literate
·                     Leadership skills

Branch Manager
 
Location: Homabay, Bungoma, Kitale
 
Job Purpose: To ensure the branch runs effectively; coordinate marketing and sales functions for CIC products, generate revenue, increase market share through efficient and friendly customer service and to safeguard company property in accordance with the Company’s policies and objectives.

Duties & Responsibilities 
·                     Market and sell all CIC Insurance products to ensure branch growth and penetration
·                     Administer branch activities in accordance with the company policy and values
·                     Prepare and send branch performance report to the HQ and give updates of the business status of the branch
·                     Determine and develop the annual branch Revenue/Expense budgets
·                     Perform marketing and public relations activities to create business awareness
·                     Design and identify new marketing initiatives and operational plans
·                     Recruit and train intermediaries
·                     Ensure delivery of all renewal notices and close follow-up for business retention
·                     Advice and assist clients to update/carry out policy reviews
·                     Manage and control the branch expense budget
·                     Monitor and carry out routine branch audit on the use and accountability of the motor certificates and receipts
·                     Handle branch administrative issues including leave plan for the staff
·                     Attend Sacco/Co-operative societies AGMs or SGMs, Education meetings and any invited leaders meetings
·                     Liaise with the co-operative officers
·                     Ensure credit control compliance of 50:25:25 monthly
·                     Ensure business portfolio mix
·                     Manage loss ratios of the branch within set limits all the time
·                     Ensure effective and efficient processes are followed in the Branch all the time
·                     Represent the Company in all relevant forums
·                     Handle customer needs that are beyond the Branch staff capability
·                     Ensure all underwriting processes are adhered to at all times
·                     Identify staff training needs
·                     Maintain good relationships with all service providers.
·                     Signing of branch documents.
Academic Qualifications
·                     Degree –Business Related.
·                     KSCE C+ and above.
Professional Qualifications
·                     Diploma in Insurance – Mandatory
·                     (AIIK/ACII)
Relevant Work Experience
·                     At least 4 years in the financial services industry with at least three in supervisory position
Skills, Knowledge and Competencies
·                     Excellent communication and presentation skills
·                     Excellent customer care skills
·                     Good negotiation skills
·                     Good Computer skills
·                     Good driver
·                     Understanding of the working environment /competitors
·                     Technical competence in underwriting insurance risks and claims procedures
·                     Basic knowledge of regulations by AKI and IRA
·                     High emotional intelligence
Personal Attributes (3-must, 2-should, 1-preferably)
·                     High integrity – 3
·                     Good team leader – 3
·                     Results oriented – 3
·                     Dynamic -3
·                     Fair and objective – 3
·                     Problem solving – 3
·                     Highly organised – 3
·                     Self-driven – 3
·                     Diplomatic at all times – 3
·                     Highly organised – 3
·                     Pleasant and friendly to customers -3
·                     Good judgement and quick decision maker – 3
If you have the required professional and academic qualifications and you are ready to execute the mandate, kindly send your resume to the address below indicating on the subject of your email the job title.

For example: Ref: Application Branch Manager – Bungoma, Kitale or Homabay

To

The Group Human Resources Manager
CIC Insurance Group Ltd
Strictly through Email to: recruitment@cic.co.ke.

The application should reach us by close of business on 17th July, 2015. 

Please note only short listed candidate will be contacted. 



If you do not hear from us by 21st July, 2015 consider your application unsuccessful.