Our client Innscor Kenya Limited, a
franchise of Innscor International Franchising (IIF), has been the proud name
behind an exciting range of quick service restaurant (QSR) brands, franchised
across Africa.
The QSR brands under the Innscor
International Franchising umbrella consist of Chicken Inn, Pizza Inn, Bakers
Inn, Creamy Inn and Galito’s.
Assistant Restaurant Manager
(10 Positions)
The Assistant Restaurant Manager will
be in charge of ensuring smooth running of restaurant operations including
supervisory of staff and inventory, ensuring quality standards and handling
queries.
Principal Duties / Tasks and
responsibilities
- Forecast short term and long term operational
requirements and obligations in order to maintain adequate finances
- Responsible for banking process including
filling in of banking slips and ensure that cashiers do not at any time
pile up banking slips.
- Fully accountable for petty cash and float and
ensure availability and correct handling of the same.
- Handle all queries from customers or suppliers
for each complex without diverting calls or referring complaints to head
office.
- Ensure product quality that meets the brand
set standards
- Supervise all inventory teams during monthly
physical count of inventory items and compare stock register balances of
items against physical count.
Qualifications, Experience and
Knowledge:
- Bachelor’s Degree or advanced diploma in Hotel
and Restaurant Management
- Over 4 years’ experience in managing a startup
restaurant at the level of a manager
- Must be a team player, show responsibility and
initiative with minimal supervision
- Ability to manage deliverables, and
communicate effectively with team members
Dial a Delivery Operations Manager
The Dial a Delivery Operations
Manager will be in charge of ensuring food delivery hygiene standards are
strictly maintained according to the Innscor Kenya policies and procedures and
in accordance with local requirements.
Principal Duties / Tasks and responsibilities
- Analysis and reporting of identified faults in
customer satisfaction
- To come up with promotion that increase
turnovers, increase customer count or increase awareness
- Ensure that the requirements of safety, health
and work environment are maintained
- Ensure all riders are trained and evaluated
according to the Innscor Kenya policies and procedures
- Ensure all bikes are maintained and operating
according to the Innscor Kenya procedures and policies
- Ensuring that insurance covers and bikes
inspection are procured or done on time
- Carrying out performance appraisal to all
riders
Qualifications, Experience and
Knowledge:
- Bachelors’ degree in Public Administration and
Management, Business Management or any Social Science Degree or any other
relevant field from a recognized institution
- A Diploma in Transport or Fleet Management
- Must have served as a Transport / Fleet
Management/manager Officer for at least three years (3) in a busy
institution or large organization
- Must have proven experience in managing
riders/drivers and allocation of transport in a busy environment.
- A valid driving license
Training Manager
The Training Manager will be in
charge of implementing the in-house organizational plans and strategy on
training and development needs.
Principal Duties / Tasks and
Responsibilities
- Plan departmental/functional training budgets,
forecast costs and delegate numbers as required by organizational planning
and budgeting systems.
- Design and continue to improve training
courses and programs necessary to meet training needs or manage this activity
via external provider(s).
- Ensure training activities meet with and
integrate with organizational requirements for quality management, legal
stipulations and health and safety,
- Assess relevant training needs for staff
individuals and organization in consultation with departmental heads
- To actively search, creatively design and
implement effective methods to educate and enhance training
- Conduct follow-up studies of all completed
training to evaluate and measure results.
- Develop trainer development programs and coach
others
Qualifications, Experience and
Knowledge:
- Bachelor’s Degree in Social Sciences or
related disciplines from a recognized institution
- Must have Certificate on Training of Trainers
- At least 4 years of relevant experience
- Proven track record of having successfully
trained a large work force and management in an hospitality organization
- Team player with ability to impart knowledge,
persuasion skills and ability to motivate staff.
Interested candidates are requested
to forward their updated CVs to recruit@virtualhr.co.ke by 8th July, 2015
stating their current and expected remuneration, daytime telephone contacts and
addresses of three referees.
Only shortlisted candidates will be
contacted.
