Front Office Administrator Job in Kenya

Job Title: Front Office Administrator

Job Summary:
 The incumbent will work closely with the General Manager to provide administrative and organizational support and will have opportunity to take up significant responsibility in a fast growing environment.

Generic Duties
  • Attend to all phone calls, direct incoming calls and respond to all inquiries
  • Receive all visitors and ensure they are all served
  • Record all incoming and outgoing mails and packages in the records book
  • Schedule meetings if any
  • Maintain stationery supplies and coordinating deliveries
  • Closely monitor time attendance of staff and make follow ups where needed
  • Preparing meeting minutes, meeting notes and internal support materials
  • Handle client complaints with follow up to ensure satisfaction
  • Prepare and modify documents including correspondence, reports, drafts and emails
  • Liaise and follow-up on clients, suppliers of various services and continuously update the status of the tasks undertaken. This includes following up on business licenses, work permits
  • Provide timely and accurate operational support on behalf of the General Manager to maintain day to day efficiencies in the office
  • Conduct regular research in area of responsibility and disseminate information appropriately to enhance knowledge, attitudes, opinions and aspirations of the company’s stakeholder.
Competency Map

Qualification and Experience
  • Diploma in Business Management/ Administration
  • 2 to 3 years in a similar field
  • Ability to ‘get things done’ in a hands on manner
  • Excellent attention to detail
  • Excellent customer service, interpersonal and relationship management skills
  • Excellent administrative skills
  • Excellent communication skills including written and oral skills
If you meet the requirement of the above positions, please submit an application including a detailed CV, e-mail and telephone contacts, names and addresses of two referees, indicating the position you are applying for on the subject line to to reach us not later than 22nd June 2015. 

Please indicate your current and expected salary. 

Only shortlisted candidates will be contacted.