Micro Mobile Ltd is a Kenyan mobile
solution company which started operations in August 2013 with a focus on
providing micro credit and financial access solutions on a mobile platform.
Assistant Operations Manager
Job Role
Reporting to the Chief Executive
Officer, the selected candidate will be responsible in:
- Managing service delivery for both internal
and external customers
- Tracking service delivery metrics and
initiating service improvements
- Ensuring client transactions are processed
with speed and accuracy
- Managing procurement process & supplier
relations
- Recording office expenditure and managing the
office budget;
- Organising the office layout and maintaining
supplies of stationery and equipment;
- Maintaining the condition of the office and
arranging for necessary repairs;
- Keeping the staff updated on oncoming
meetings
- Responding to customer enquiries and
complaints;
- Reviewing and updating all the licenses hence
ensuring they are up-to-date
- In charge of counterchecking and verification
of the data that’s being keyed into the system
- In charge of manning the reception
- In charge of all the office logistics
- Dealing with correspondence, complaints and
queries
- Supervising and monitoring the work of the
clerical and support staff
- Implementing and maintaining procedures/office
administrative systems
Academic Qualifications:
- Bachelors degree in Business Administration or
any related degree course
- Qualifications and experience in IT and/or
Accounting will be added advantage
- 2 year’s experience in a similar role
Key Skills, Knowledge &
Competencies
- Organisational Skills
- Reliability
- Flexibility/ability to multitask
- Adaptability
- Excellent interpersonal skills
- Communication skills
- IT skills
- Problem solving skills
- Unquestionable Ethics,Integrity and
professionalism
Direct Sales Representative
DSR Job Roles
Reporting to the Direct Sales
Manager/Team Leader, the selected candidate will be responsible for:
- Improving visibility and brand image of
Micromobile
- Assisting in the development and
implementation of marketing and business development initiatives.
- Acquisition & customer portfolio
management
- Marketing Micromobile’s products and services
on a daily basis to prospective customers
- Generating business through local sales
promotion: i.e. marketing calls on potential customers.
- Building relationships with existing referral
sources and cultivate new referral sources both internally and externally.
- Working closely with the Team Leader in
arranging for events/promotions for new acquisition of customers.
- Ensuring the best in terms of quality of
sales.
- Deriving insights to competitor Sales
activities and effectively counter the efforts.
- Regularly providing feedback to the Team
Leader on the acceptance of the products in the market and suggest changes
that could provide energy to the sales efforts.
Key Performance Indicators
- Successfully activated sales
- Users acquired
Minimum Qualifications for Direct Sales
Representative
Qualification:
- A university diploma/degree in any discipline
- A pleasant personality
- Good interpersonal skills
- One year experience as a sales person
Key skills, Knowledge &
Competencies
- Computer skills.
- Planning skills.
- Excellent interpersonal skills.
- Communication Skills (Written and oral).
- Flexibility.
- Attention to Detail and Accuracy.
- Ability to persuade
- Unquestionable Ethics, Integrity and
Professionalism
If your experience and competencies
match the above specifications, please send your cover letter and detailed CV,
to hr@micromobile.co.ke to reach us before 14th May 2015.
Only qualified candidates will be contacted.
