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KCB Jobs in Kenya

Vacancy: E-Payments Manager, Partnerships
Department: E-Payments
Location: Kenya
Job Ref: RB 03/2015 
The Position: Reporting to the Senior Manager Electronic Payments the job holder will be required to grow E-payment revenues through the acquisition of Government Business, Partnerships and Micro payment offerings. 

Develop, customize, manage and or maintain e-payments solutions aligned to the requirements of acquired/to be acquired business. 

The solutions are to facilitate cashless transacting for payments and collections.

Key Responsibilities
  • Rollout and management of Electronic Payments through acquisition of Government institution/Agencies, Partners on E-Payment Channels.
  • Preparation and signing of contractual agreement.
  • Monitoring and evaluation of the business model for optimum revenue generation.
  • Relationship building and customer service.
  • Risk analysis and Management.
  • Execute operational excellence, cost management and monitor compliance to internal policies and regulatory requirements
  • Champion customer service and implementation of quality service delivery standards
  • Responsible for gathering market intelligence for the improvement of the channel as well as rollout of more services and channels for electronic payments
  • Facilitate/Ensure Government and it agencies are continuously trained in order to up skill them on product and service offering
The Person
  • A Bachelor’s Degree in a Business related field from a University recognized by Commission for University Education.
  • Professional qualification in Marketing, CIM will be an added advantage.
  • Master’s degree will be an added advantage
  • A minimum of 5 Years’ experience in Business development covering the following areas:
  1. Product development
  2. Commercial Awareness
  3. Project Management
  4. IT Service delivery skills
  5. Relationship Management
  6. Experience in Banking Operations
  • Knowledge on state and local operations.
  • Experience in Government Operations.
The above position is demanding for which the bank will provide a competitive package for the successful candidates. 

 If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level e-mail and telephone contacts quoting the job title/reference in the subject field to

To be considered your application must be received by May 22, 2015.

Only short listed candidates will be contacted.

Vacancy: Bancassurance Direct Sales Representative (BSR) 
Department: Insurance
Location: Kenya
Job Ref: 44/2015
The Position: Reporting to the Branch Manager, the Sales representative will be responsible for insurance business growth and development to generate revenues to support the Bancassurance growth strategy. This is a one year renewable performance based Contract.

Key Responsibilities
  • Offer oversight of day to day Insurance operations in the branch level which entails cross-selling insurance products, consumer awareness/ customers’ sensitization initiatives, processing insurance transactions within defined terms and conditions, supporting clients with claims advise and documentation.
  • Work closely with the branch management team to ensure the branch meets the set targets on insurance business.
  • Provide advisory services to credit department/ branch on relevant insurance policies for businesses/ clients accessing credit facilities from the branch.
  • Work closely with Branch Manager and Credit team and design strategies to leverage the existing clientele and expand the wallet share by selling insurance products hence deepening relationships and driving revenue growth.
  • Identify and leverage potential business opportunities and marketing initiatives at the branch/region and seek necessary support from the Regional or Marketing Heads to actualize these into revenues.
  • Ensuring premium is collected as per the laid down procedures on all claims being reported to the claims department.
  • Provide technical guidance and claims management support to clients and Branches.
  • Ensure timely submission of claim documents and other requisite documents to Claims department.
  • Ensure clients whose claims are being processed are kept abreast on progress of their claims.
  • Participate in regional meetings and offer valuable ideas contributing towards the growth of business.
The Person
  • A university degree in a business related course.
  • Professional Qualification in CII or IIK Diploma will be an added advantage.
  • Must have a minimum Mean grade of C Plus in K.C.S.E with a C Plus in Mathematics and English.
  • Age 26 years and below.
  • Certificate of Good Conduct.
  • Good planning and organization skills with the ability to deliver effectively under strict deadlines.
  • Excellent communication, presentation and customer service skills.
  • Excellent data management skills and proficiency in the use of MS Office software applications
  • Accuracy and attention to detail.
  • Co-operative, assertive and able to work independently and offer effective solutions.
  • Ability to develop working relationships with a wide range of internal and external partners.
  • Good knowledge of general insurance products and working knowledge of life insurance.
  • Responsible, reliable, has leadership skills and business acumen to spot opportunities readily.
  • A creative, proactive, passionate and innovative individual with a passion for excellent results.
  • Results oriented and self-driven with a proven performance track record.
The above position is a demanding role and the bank will provide a competitive package for the successful candidate.

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please visit our website,, go to the careers icon and complete the Direct Sales Representative application form.  

Please email a completed application form to

To be considered your application must be received by May 22, 2015.

Only short listed candidates will be contacted.

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