Job
Title: Credit
Controller
Locations: Nairobi
Nature
of Job: Full
time
Duties
Duties
- Debt
collection
- Maintain
debtors overdue accounts to agreed company performance levels
- Ensure
collection of debtors accounts occurs within credit terms and according to
company policy and procedures
- Report
on account collection progress
- Listen
to customer complaints with empathy and take action to satisfy the
customers immediate needs and prevent reoccurrence
- Make
telephone collection calls
- Risk
review new and existing customers to minimise bad and doubtful debts
- Monitor
credit limits and terms for each customer in line with Credit Policy
- Effectively
resolve disputed invoices
- To
provide timely and accurate reporting
- Maintain
notes and account details of any changes
Knowledge,
Skills and Experience
- Excellent
relationship management skills
- Knowledge
of credit and credit related activities
- Customer
claims and processes
- Strong
Excel, written, verbal, negotiation and communication skills
- Knowledge
of Microsoft suite of products
- Well
organized and efficient
- CPA
section two and a Bachelor’s degree in a business related course
Qualified candidates should send CV quoting relevant skills and
experience to info@royalagencies.co.ke
Only shortlisted candidates will be contacted.
