All State Insurance Agency is a
leading independent agency writer of medical, automobile insurance, domestic
insurance, Workman’s compensation, property insurance in Kenya and has been one
of the fastest growing insurance agencies in Kenya.
As we grow, we seek to fill the position of;
Assistant Administrator - Medical / Receptionist
This role reports to the
Administrator General and supervises the Messenger
Responsibilities
- Will confer with customers by telephone or in
person in order to provide information about products and services, to
take orders or cancel accounts, or to obtain details of complaints.
- Will determine charges for services requested,
collect deposits or payments, and/or arrange for billing.
- Will receive payments made by customers and
forward to insurers.
- Will issue Medical cards to clients once received.
- Will manage customer cards processing in
liaison with insurers and advice clients in a timely fashion
- Will ensure that deliveries to clients are
done on time.
- Will receive application forms and verify
before sending to the insurers.
- Will prepare invoices, reports, memos, letters
and other documents, using word processing, spreadsheets, databases and
presentation software.
- Will respond to basic inquiries from members
regarding insurance by email, phone or in person.
- Will maintain files, documentation and
tracking systems.
- Will receive and make phone calls for the
efficient running of business in the office.
- Will liaise on timely cleaning of the office.
Technical Competencies
- A diploma/ Certificate in actuarial science
- A certificate/Diploma in sales and marketing
- At least 2 years’ experience in a similar role
but fresh graduates are highly encouraged to apply.
Personal Competencies
- Keen Attention to detail.
- Excellent Organizational skills.
- Good Computer Skills.
- Strong Analytical and Problem skills.
- Ability to prioritize tasks and deliver on
them in a timely fashion.
- Good team player.
- Good written and spoken English with a neutral
accent.
Interested candidates to send their
application which should be an application letter and a CV in PDF format to
hr@allstate.co.ke with “Application for Assistant Administrator – Medical /
Receptionist” as the subject of the email by COB 27th May 2015.
Only shortlisted candidates will be
contacted.