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Assistant Administrator / Receptionist Job in Kenya

All State Insurance Agency is a leading independent agency writer of medical, automobile insurance, domestic insurance, Workman’s compensation, property insurance in Kenya and has been one of the fastest growing insurance agencies in Kenya. 

It is ranked as one of the largest medical insurance agencies and with the general insurance portfolio catching up quickly.

As we grow, we seek to fill the position of;

Assistant Administrator - Medical / Receptionist

This role reports to the Administrator General and supervises the Messenger
  • Will confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.
  • Will determine charges for services requested, collect deposits or payments, and/or arrange for billing.
  • Will receive payments made by customers and forward to insurers.
  • Will issue Medical cards to clients once received.
  • Will manage customer cards processing in liaison with insurers and advice clients in a timely fashion
  • Will ensure that deliveries to clients are done on time.
  • Will receive application forms and verify before sending to the insurers.
  • Will prepare invoices, reports, memos, letters and other documents, using word processing, spreadsheets, databases and presentation software.
  • Will respond to basic inquiries from members regarding insurance by email, phone or in person.
  • Will maintain files, documentation and tracking systems.
  • Will receive and make phone calls for the efficient running of business in the office.
  • Will liaise on timely cleaning of the office.
Technical Competencies
  • A diploma/ Certificate in actuarial science
  • A certificate/Diploma in sales and marketing
  • At least 2 years’ experience in a similar role but fresh graduates are highly encouraged to apply.
Personal Competencies
  • Keen Attention to detail.
  • Excellent Organizational skills.
  • Good Computer Skills.
  • Strong Analytical and Problem skills.
  • Ability to prioritize tasks and deliver on them in a timely fashion.
  • Good team player.
  • Good written and spoken English with a neutral accent.
Interested candidates to send their application which should be an application letter and a CV in PDF format to with “Application for Assistant Administrator – Medical / Receptionist” as the subject of the email by COB 27th May 2015.

Only shortlisted candidates will be contacted.

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