Job
Title: Service
Administrator
Industry:
Automotive
Report
to: Service
Assistant Manager
Location: Nairobi
Salary: Kshs 50K – 55K Gross
Our Client is one of the largest Manufacturers of motorcycles in Nairobi.
They
seek to hire a service administrator to give guidance on service to Dealers and
collecting service related information and providing this information to the
assistant service manager for further reporting to management.
The
position will also involve updating the service index control sheet and HSP map
weekly.
The
position will require an eye for service quality and the quality of HMKs
products.
Key
Responsibilities
- Visit
dealers and roadside mechanics to check on service standards and advise
where necessary for improvement purposes.
- Provide
product knowledge and service information to dealers
- Collect
service information from dealers and provide management with
this information
- Monitor
service capability of each dealers and review improvements
- Carry
out campaigns and promotion to increase familiarization with service
actions
- Give
guidance about service customer management
- Filing
and keeping tidy the service documents especially WTY registration cards
and all service publications.
- Ensure
availability and perfect operation of all service publications/ documents
both at the office and dealer shops.
- Weekly
update the Dealer Service Index Control sheet and the HSP map.
Skills and qualifications required
- Age;
25 years and above
- Computer
literacy is a must
- Knowledge
of motorcycle Business
- 2
years Experience in service / mechanic work
- Ability
to troubleshoot and mobilize
- Good
communication skills
- Positive
attitude
- Reliable,
honest and be a person of high integrity
- Should
have good Supervisory and analytical skills.
- Able
to train on service quality matters
- Minimum
of a diploma in automobile engineering or any other related course
- Should
have selling skills, those with experience in sales have a higher
advantage.
- 3-4
years experience working in the automobile industry
- Should
have a valid driving license.
If you are up to the challenge, posses the necessary
qualification and experience, please send your CV only quoting the job title on
the email subject (Service Administrator 50 – 55K gross) to
jobs@corporatestaffing.co.ke before 1st May, 2015.
Kindly indicate current/last salary on your CV
Kindly indicate current/last salary on your CV
N.B: We do not charge any fee for receiving your CV or for interviewing
Only candidates short-listed for interview will be contacted.
The Recruiting Manager
Corporate staffing Services
Nabui House, 3rd floor, Westlands.
(Next
to Unga House)
