Front Office Supervisor and Receptionists Jobs in Kenya

Our client, a premier budget Hotel Chain operating two establishments in Nairobi and soon opening a new unit in Kisumu, are looking for experienced candidates who are passionate about Hospitality to join their Kisumu opening team. 


Front Office Department 
 
Front Office Supervisor – Kisumu Suites
(1 Position)

The F.O. Supervisor’s role will ensure that unit is providing excellent guest service at all times, maintaining high standards and consistency of outstanding customer service, monitor all front office-related tasks, supervise and coach the F.O. team.

Position Requirements:
  • O Level Education
  • Certification in F & B Training, Hotel Management / Supervision preferred
  • 3 years work experience in Hospitality with 1year in a supervisory position.
  • Knowledge of Computers with Fidelio, Micros and MC systems knowledge preferred.

Senior Receptionist – Kisumu Suites 
(1 Position)

The Senior Receptionist’s role will deputize the F. O. supervisor and contribute effectively in the management of the F.O team and also contribute in the meeting of the Front Office revenue targets as well as ensure that the quality of Front Office service standards are maintained always.

Position Requirements:
  • O Level Education
  • Certification in F & B Training, Hotel Management / Front Office
  • 2 years work experience in Hospitality with 1year in a supervisory position.
  • Knowledge of Computers with Fidelio, Micros and MC systems knowledge preferred.
Receptionist – Kisumu Suites 
(2 Positions)

The Receptionist’s role primarily will include helping guests check in, provide them with a room key, show them their room, assist guests when checking in and out of the hotel and handle the payments at the front desk.

Position Requirements:
  • O Level Education
  • Certification in Front Office / Customer Service Training
  • 1 year experience in a similar position.
  • Knowledge of Computers with Fidelio, Opera  systems knowledge preferred.
Application Procedure:
 

Interested candidates should send their applications for the position they are qualified for, to the Recruitment Panel by E-Mail: recruitment@pdcafrica.com by 23rd April 2015.

Important Instruction:
 Please indicate the position applied for and salary expectation on the subject line.